How long a guest can stay at a hotel is something that many people, both guests and hoteliers, ask. The answer needs to account for the types of service, amenities, comfort, and so much more. The subject is important since it touches on almost every aspect of the experience. Whether or not the hotelier and guest will consider their transaction successful is entirely dependent on first answering that underlying question.
In this article, you’ll learn exactly how to answer that question and ensure everyone involved benefits. It’s planning and implementation.
Table of Contents:
- How Long Can a Guest Stay at a Hotel?
- The Importance of Knowing Stay Lengths
- Can Guests Live in a Hotel as Their Normal Residence?
- Ways to Adapt Hotel Rooms and Services to Meet the Client’s Different Lengths of Stay
- Changes in Length of Stay and Client Needs Due to the Pandemic
- Understanding the Different Types and Needs of Hotel Guests
- Services Go beyond Just a Room
How Long Can a Guest Stay at a Hotel?
A lot of factors go into answering the question of how long a guest can stay at a hotel. It’s best to begin by first defining the nature of the hotel and the traveler’s overall requirements. Despite the common name, the hotel industry encompasses a wide range of properties. These can include standard hotels, apartments, and specialty hotels like an extended stay service. Extending the time a guest can stay at any of these locations might seem simple at first. However, consider the needs and demands of guests at any given location. For example, needing different forms of laundry depending on the length of their stay.
Someone can live out of their suitcase for a few days but typically won’t be able to do so for months. A similar situation exists with dining and meal preparation. By providing multiple options for these services, a hotel can increase its flexibility and adapt to guest’s needs for their duration of stay. New technologies also make this easier and can even be adapted to help create more flexibility in check-out times. All of this comes down to matching a guest’s expectations to resources.
The Importance of Knowing Stay Lengths
Length of stay is important for guests, but the topic goes beyond the surface level of customer satisfaction. Asking how long a guest can stay at a hotel also impacts market demands and legal requirements. Hotel owners need to be aware of a number of laws, and it’s quite common for them to impact the allowed duration of a stay. This typically comes along with requirements for services or the nature of your property. Carefully planning for a guest’s options for their stay ensures you’re legally protected and are maximizing your profits.
Can Guests Live in a Hotel as Their Normal Residence?
Guests often want a stay that’s extended to the point where they’re essentially living in the hotel like an apartment. However, whether you can offer that option typically depends on a few important elements. When asking how long a guest can stay at a hotel, local laws and regulations will always factor in. This is especially true when someone wants to live in a hotel.
One reason is that laws apply differently for tenants and hotel guests. However, at times, this can also be fixed by simply having a hotel guest book multiple concurrent stays. However, when legally allowed, hotels will often provide separate facilities for these longer stays. This allows longer-term guests to have access to kitchens, washing machines, and various other accessories, which are an important part of people’s standard day-to-day life.
Pros of Living in a Hotel
Staying in a hotel provides a number of benefits. Asking how long a guest can stay at a hotel automatically brings those elements onto the table, along with some other important benefits for both parties. Hotel management usually offers the same basic benefits to long-term guests as those with standard stays. These include coffee makers, TVs, and access to facilities like pools and fitness centers. And of course, there will usually still be cleaning services. Additionally, guests also benefit from cost-effective on-site peripheral services such as restaurants or recurrent venues for entertainment.
Cons of Living in a Hotel
After seeing the benefits, you might also wonder if there are downsides when answering how long a guest can stay at a hotel. And yes, it’s true that there are downsides to keep in mind. The fundamental issue is that hotel guests have less freedom to customize the experience than renters. For example, hotel guests can’t hang up pictures or add any other prominent decorations. There’s also the issue of neighbors which are constantly coming and going. You never know who’s going to share a wall from one night to the next.
Ways to Adapt Hotel Rooms and Services to Meet the Client’s Different Lengths of Stay
A hotel will ideally be able to cater to guests who want both long and short-term stays. This can be done in a few different steps.
Video: Classification of Hotel according to the type and length of guest stay
Turn Work from Home into Work from the Hotel
How long a guest can stay at a hotel is often influenced by how well their needs are met. And that also includes work environments. The pandemic inspired a number of hotel trends, but one of the most important was a change in presentation. Hotels began to create atmospheric experiences. These trends ensure that when working, people feel more like they’re working from home than a hotel. Likewise, when relaxing at the hotel, they can feel at home with cozy touches. This includes throw blankets, kitchens, and on-demand TV.
Recreate the Concept of a Hotel as a Second Home
To make longer stays enjoyable, the hotel facilities should feel like a second home. A guest stepping into a hotel should feel welcomed and appreciated. The subject’s important in large part because there’s an eternal draw to the idea of a second home. People want to feel welcomed and appreciated. The answer to how long a guest can stay at a hotel is also weighted toward how at home they feel. Hotels promoting this in every detail, from food to décor and linens, allow for comfortable long-term stays.
Make Guests Feel Pampered
Making a guest feel pampered is synonymous with the term hospitality. It’s not just matching the guest’s feeling of home, but even actively surpassing them. It’s an important concept as it ensures that both guests and hotels benefit. The hotel owners will benefit from the word-of-mouth advertising and return visits. And, of course, the guests benefit by having a stay where they leave the concerns of their life behind for a while. Even something as small as travel-size gift baskets of soaps, more caring tones for staff, etc., can help cultivate this pampering approach.
Changes in Length of Stay and Client Needs Due to the Pandemic
How long can a guest stay at a hotel? Many people would have answered quite differently before the pandemic. The event changed how people all over the world viewed hotel stays.
Long-Term Stays Have Become More Frequent
Long-term stays were fairly rare in many locations, but that’s changed with the pandemic. People had chances to see what the concept had to offer. It was an important change as hotels were able to adapt to the new needs of guests. Guests who needed to schedule stays quite differently. The pandemic put the question of how long a guest can stay at a hotel to the test. Guests were more likely to schedule working holidays as an alternative to working at home. Hotels would then typically improve their booking infrastructure.
The Rise of “Staycations”
Staycation is a combination word consisting of “stay” and “vacation“. Or in other words, a staycation is a vacation from responsibilities while keeping things local. The concept is significant for hospitality as it opens up the local market. The pandemic pushed exploration of tourist spots that locals never visited before. Staycations are a chance to get away from the stress of life at home while also avoiding the stress of long-distance travel. It’s a new form of leisure travel that lets people enjoy a vacation while staying in the same general region they love.
Video: What Is A Staycation?
A Hotel as a “Home Away from Home”
Being a home away from home means that a hotel has all the luxuries of home. It’s a way of ensuring guests feel truly comfortable. It’s important as feeling at home means guests don’t feel the need to return to their actual homes. It’s a stay without any extra hassles. Hotel technology such as Wi-Fi can help make guests feel at home. And a hotel can build on these features. For example, with Wi-Fi, special co-working areas within the hotel’s lobby can be created. This was especially important during the pandemic.
Understanding the Different Types and Needs of Hotel Guests
How long can a guest stay at a hotel? It often depends on the particular needs of the guests. For example, some guests will feel more at home with a modern smart hotel setting. Others feel more comfortable with the extra human touch that comes from integration with the area’s local culture.
The article “Different Types of Hotel Guests and Tips on How to Appeal to Them” has more information on the types of guests, how to appeal to them, and how to give them the experience they’re seeking.
Services Go Beyond Just a Room
Staying at a hotel involves far more than just a room. When asking how long a guest can stay at a hotel, you should consider those other factors. The amenities include everything from Wi-Fi to toiletries and parking. It’s often wise to begin by asking what a guest might miss from home and then adding it in. It’s all about ensuring their comfort.
You can further explore the different hotel amenities, along with how different types of hotels provide them, in the article “Hotel Amenities: Meet and Exceed Your Hotel Guests’ Expectations.”
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- Types of Hotels: Exploring Classifications and Hotel Types
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- Types of Hotel Rooms: The Different Hotel Accommodation Types
- 5-Star Hotel: Overview and Features of Five-Star Hotels
- 11 Types of Accommodation in the Hotel Industry
How long can a guest stay at a hotel? It depends on meeting the expectations of law, guest, and your own capabilities. So consider them and build on that solid foundation.
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Revfine.com is a knowledge platform for the hospitality & travel industry. Professionals use our insights, strategies and actionable tips to get inspired, optimise revenue, innovate processes and improve customer experience. You can find all hotel & hospitality tips in the categories Revenue Management, Marketing & Distribution, Hotel Operations, Staffing & Career, Technology and Software.This article is written by:
Hi, I am Martijn Barten, founder of Revfine.com. With 20 years of experience in the hospitality industry, I specialize in optimizing revenue by combining revenue management with marketing strategies. I have successfully developed, implemented, and managed revenue management and marketing strategies for individual properties and multi-property portfolios.
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