HospitalityOnline is one of the best-known online job boards for those operating within the hospitality industry. For employers, it can serve as an excellent platform for finding candidates and helping candidates find work. In this article, you can learn more and access tips for using the service.

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What is HospitalityOnline?

HospitalityOnline, sometimes written as Hospitality Online, promotes itself as a job board and recruitment hub for those in the hospitality industry. In addition to its primary purpose as a platform for finding jobs and staff, it offers behavioral assessment tools, applicant reply templates, and more.

About HospitalityOnline

The HospitalityOnline service has a history dating back to 1998 and is owned by Hospitality Online, Inc. The company has its main office in Seattle, Washington, in the United States. It attempts to separate itself from competitors by focusing on data-driven processes and the availability of statistics.

What Kind of Jobs Does HospitalityOnline Offer?

HospitalityOnline strongly emphasizes advertising hotel positions, ranging from food service and housekeeping roles to sales, marketing, IT, and senior management roles. Restaurant jobs and similar positions are also advertised. In all cases, the focus is on vacancies advertised by employers in the United States.

Food and Beverage Department Positions

A hotel’s food and beverage department is responsible for managing the needs of guests in relation to food and drinks. Management positions within this department can be found on the HospitalityOnline platform, and those working in senior roles are tasked with overseeing core operations, managing staff, hiring new recruits, and more.

Some roles within the F&B department are specialized, with chefs, cooks, and bartenders as good examples. To work in these roles, it will be necessary to have specific skills, and previous experience will be advantageous. However, entry-level roles can also be found, especially if you want to become a waiter or provide room service.

Front Office Department Jobs

HospitalityOnline lists several front office jobs, including reception or front desk positions, telephone operating positions, concierge roles, and more. These roles strongly focus on customer service, as the front office is the department that most frequently contacts hotel guests.

That said, the roles included within this department are extremely diverse and can also include bellhops, gardeners, and front desk managers. The managerial positions will usually be well-paid, given to those with significant industry experience or experience working in similar roles in other industries.

Finance Department Jobs

A hotel’s finance department is responsible for managing all matters related to revenue, expenses, and accounting in general. Finance teams must establish budgets, record financial results, and implement strategies to help hotels run effectively, meet customer expectations, deliver on business objectives, and turn over a profit.

Some of the finance roles on HospitalityOnline will be ideally suited to those with degrees in accounting or economics. Meanwhile, some other roles may be more suitable for those with experience within the hospitality industry, as finance teams must also possess some operational knowledge and awareness.

Marketing and Reservations Department Positions

Marketing teams are made up of skilled professionals who usually have relevant qualifications. They are responsible for promoting a hotel and, in many cases, handling public relations issues. Core tasks will include designing and implementing marketing campaigns, including advertising, social media marketing, and more.

The reservations team works closely with the marketing team and handles issues related to distribution, dealing with third parties like travel agencies and tour operators, and maintaining records. In all cases, professionals in these roles or those wishing to enter them can find relevant hotel jobs on the HospitalityOnline platform.

Housekeeping Department Jobs

Housekeeping staff are tasked with keeping hotels clean, tidy, and safe while ensuring guests stay in a pleasant environment. Many housekeeping roles listed on HospitalityOnline will be team-focused, including cleaning hotel rooms and common areas, washing sheets, and replacing in-room items.

The housekeeping department often includes maintenance staff or works closely with the maintenance department. These employees are responsible for maintaining equipment and technology and ensuring it is in working order. Senior roles are likely to include housekeeping and maintenance management or director positions.

Tips for Hospitality Candidates Looking for a New Job

Here, you can find four tips that will be of use to job seekers looking for jobs in the hospitality or hotel industry.

Tip 1: Join the HospitalityOnline Talent Community

The first tip for getting the most out of HospitalityOnline is to create a free account and join the Talent Community. When you sign up, you will be able to provide contact information, allowing employers to reach you, and you will also be able to set your job search preferences too.

Included is the option to prioritize either non-management or hospitality management jobs. You can also tick the specific job categories you are interested in, set criteria for how far you are willing to travel for work and set up job alerts based on these preferences to never miss out on the right opportunity.

Tip 2: Take Advantage of the Search Features

When searching for a job on the platform, many different features can be used to help you find the right job for your skillset, preferences, and requirements. To begin with, you can search for a job based on either job title, category, or location. However, you can access advanced search features once the results are displayed.

These include the ability to narrow down search results based on whether the job is full-time or part-time and the option to sort results according to when they were posted. Furthermore, from the search results page, you can also select specific employers so you are only presented with relevant jobs they have posted.

Tip 3: Examine the Job Requirements Before Applying

Jobs that are posted on the HospitalityOnline platform include a description of what the job is and what the requirements are. In many cases, this will be broken down to include education requirements, work experience requirements, licenses or work qualifications, physical requirements, and skills requirements.

You must take the time to study this information carefully and make sure you are eligible for the role before applying. Job applications can be time-consuming and you want to make sure you are applying for roles you are well suited for, rather than applying for positions you would not be such a good fit for.

Tip 4: General Advice for Finding a Hospitality Job Online

In addition to these specific tips for the HospitalityOnline platform, it is sensible to apply some more general advice to your application. For example, you should ensure you have the necessary qualifications and optimize your CV. This will mean tailoring it for each role you apply for whenever possible.

Read “Hospitality Management Careers: Tips to Help You to Find Your Next Job” for more useful advice, including 10 tips that will assist you regardless of which role you want and what platform you use.

Information for Hoteliers or Chains Hoping to Find Hotel Staff

Here, you can find some valuable information for hotel owners and others involved in the recruitment process.

How Do Hospitality Companies Find Staff Through HospitalityOnline?

Businesses looking to find staff via the HospitalityOnline service should begin by completing the Employer Sign-Up process. This will then allow you to post job advertisements on the website, create a unique employer profile, and take advantage of a range of additional features.

From there, you can pay for job advertisements on the platform. These are sold at less than $250 per posting, and discounts on that price are applied for companies that post five or more simultaneously.

When you post a job to the HospitalityOnline platform, it will automatically be indexed by Google Jobs, potentially increasing visibility. The dashboard also includes cross-posting options, allowing you to easily post to LinkedIn, Craigslist, and other platforms while maintaining consistency.

Once you have attracted candidates for an advertised job, you also have the option to take advantage of the platform’s behavioral assessment tool. This allows you to identify the background, qualifications, skills, and behavioral strengths needed for the role, and the tool will then pre-screen candidates based on the chosen criteria.

General Tips for Attracting the Best Hotel Staff

Whether you are seeking a new hotel manager, or a new receptionist, there are several more general tips you should keep in mind. As an example, you need to identify the desired qualities and qualifications for the role clearly, you need a process for getting the most out of interviews, and you need to be able to make sensible hiring decisions.

Take a look at the “How to Hire the Best Hotel Staff for Your Hotel” article, and you can gain useful insights and advice for improving the overall quality of your recruitment process, resulting in better quality staff.

Other Sites for Finding Hospitality Jobs and Staff

Other websites that can deliver similar results to HospitalityOnline for finding staff and jobs include the following:

HCareers

Established in 1998, HCareers was initially a hotel job board, but today it serves the hospitality industry more generally. The platform, based in Canada and operated by Virgil Holdings, lists jobs globally and utilizes an AI-powered candidate scoring system to connect the right candidates to the right employers.

Read “HCareers: Tips to Find Hospitality Jobs or Staff via This Job Website” to learn more.

Hosco

Hosco is based in Geneva, Switzerland, with a second major office in Barcelona, Spain. As a result, it strongly emphasizes the European market, although it also caters to job advertisements in other parts of the world. The website also provides information about relevant training courses and includes advanced search features.

Take a look at “Hosco: Tips to Find Hospitality Jobs or Staff via This Job Website” for more details.

HospitalityJobs

HospitalityJobs has a history dating back to 1996 and has its headquarters in Clearwater, Florida, in the United States. As a job board, it is geared towards employers in North America and job seekers who are looking for work in that part of the world. In addition, it also helps candidates by providing interview tips and job development options.

Check out “HospitalityJobs: Tips to Find Hospitality Jobs or Staff via This Job Website” to learn more.

Caterer

Totaljobs Group controls caterers and was initially focused on restaurant jobs but has since expanded to various hospitality positions. It is advertised as the largest hospitality recruitment website in the UK, and aside from its job board functionality, it allows candidates to upload CVs so employers can approach them.

Visit “Caterer: Tips to Find Hospitality Jobs or Staff via This Job Website” to learn more.

3 More Tips to Help You Find a Job in Hospitality

Here are three additional tips that can assist you in your efforts to find hospitality jobs.

1. Other Popular Hospitality Job Boards to Use

With job boards, you should remember that some employers will stick to platforms they know and trust. However, this potentially means different employers using different platforms, so you will need to turn to more than one job board to access the broadest range of opportunities.

Read our “Hotel Jobs: The Best Hotel Job Boards to Boost Your Career” article so you can learn more and access a useful list of the main job boards specializing in hotel industry positions.

2. List of the Main Hotel Chains to Approach

When it comes to finding positions within hotels, another extremely useful approach involves visiting major hotel websites and exploring the ‘Careers‘ or ‘Jobs‘ page. In many cases, these websites will include listings for jobs not advertised on other platforms, allowing you to focus on specific employers.

Read “List of Hotel Chains to Search for Hotel Vacancies” for further information on some of the biggest and best hotel chains, so you can identify those that you think to share your values or those that offer the right opportunities.

3. A Breakdown of All Hospitality Jobs Channels

Although HospitalityOnline is a valuable platform, the best results are achieved when you combine it with various other channels. The more channels you turn to, the better your chances of covering all bases, whereas if you neglect certain channels, you also risk missing out on certain jobs.

Read “Hospitality Jobs: Overview of All Channels to Find Your Next Job” and read an in-depth overview of the main job websites, including job boards, social media, recruitment agencies, and company websites.

The No. 1 Hospitality Information Guide!

Regardless of your precise role within the hospitality industry, trying to absorb as much information as possible and build up a rounded knowledge can be useful. This knowledge can help employers stay competitive, while for current or future workers, it can greatly assist your long-term career prospects.

Check out the “Hospitality Industry: The No. 1 Hospitality Information Guide!” article for a definition of the hospitality industry, information on the different hospitality sub-sectors, the latest technology trends, and much more.

HospitalityOnline is a job board and employment hub for the hospitality industry, making it useful for employers and job seekers alike. It offers several unique tools and facilities, which help it to stand out from similar platforms.

More Tips to Grow Your Business

Revfine.com is a knowledge platform for the hospitality & travel industry. Professionals use our insights, strategies and actionable tips to get inspired, optimise revenue, innovate processes and improve customer experience. You can find all hotel & hospitality tips in the categories Revenue Management, Marketing & Distribution, Hotel Operations, Staffing & Career, Technology and Software.

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This article is written by:

Martijn Barten

Hi, I am Martijn Barten, founder of Revfine.com. With 20 years of experience in the hospitality industry, I specialize in optimizing revenue by combining revenue management with marketing strategies. I have successfully developed, implemented, and managed revenue management and marketing strategies for individual properties and multi-property portfolios.