From Forms to Foresight: Why Pre-Arrival Data Is the Next Guest Experience Advantage
Revfine.com2026-07-01T09:30:11+02:00Hospitality leaders often talk about personalization as if it begins when the guest walks through the door. In practice, the most useful signals appear much earlier: when the traveler books, prepares documents, checks airline rules, arranges transfers, shares arrival times, and decides what they need from the destination before they leave home. This is where the wider shift toward digital