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Corona

Pushing Profit Beyond the Guest Room in 2021

2023-12-06T16:51:04+01:00

Hoteliers are under unforeseen pressure to make magic happen in the new year and get their profitability back on track. Three words: “Total Profit Optimisation.” You’ve likely heard them spoken before in hushed whispers. It’s the ever-elusive and seemingly unattainable holy grail of hotel revenue leadership. Maximising Your Business Revenues by Total Profit Optimisation Total profit optimisation considers costs associated

Pushing Profit Beyond the Guest Room in 20212023-12-06T16:51:04+01:00

4 Stage COVID Communication Plan for Hotels

2023-12-06T16:51:18+01:00

It is vital to ensure your hotel is safe for your guests and staff during COVID. However, even if your hotel’s COVID-19 measures are set up correctly, the communication regarding these measures is just as important. Below you find a COVID communication plan for your hotel. Processes in the Four Stages of Your Guest’s Journey We’ve prepared a handy checklist

4 Stage COVID Communication Plan for Hotels2023-12-06T16:51:18+01:00

The Hard Truth About Revenue Management Right Now (+5 Do’s and Don’ts)

2023-12-06T16:52:52+01:00

Let’s be blunt. COVID-19 is a global disaster, and this pandemic has brought the hotel industry to its knees—full stop. But the time has come to rise from the ashes and show the world what you are made of. You are innovative, agile, and your hotel fulfills the most amazing experiences for guests around the globe. In this article, you

The Hard Truth About Revenue Management Right Now (+5 Do’s and Don’ts)2023-12-06T16:52:52+01:00

Practical Tips to Increase Hotel Sales When Demand is Low

2024-01-18T16:36:37+01:00

In a low-demand context, hotels must focus on maximizing their conversion rate. A proactive sales strategy augmented by Artificial Intelligence (AI) proves instrumental in navigating these difficult times. Practical Ideas to Increase Direct Conversion Rates In these low-demand times, every reservation counts. Just making hotel direct booking easy from a technical perspective is not enough. To increase conversion, you must

Practical Tips to Increase Hotel Sales When Demand is Low2024-01-18T16:36:37+01:00

Upselling Tips & Examples to Improve Your Hotel Marketing Strategy

2023-12-06T16:53:50+01:00

Upselling has been on hoteliers’ minds for many years. Traditionally the revenue manager would devise the underlying strategy and leave it to the front desk team to carry it out. But the deeper you dive into the world of digital upselling, the more you’ll see that it can add value to nearly every area of your hotel.  In this article,

Upselling Tips & Examples to Improve Your Hotel Marketing Strategy2023-12-06T16:53:50+01:00

How Hotels Leverage AI Chatbots to Adapt to COVID-related Market Conditions

2024-01-18T16:38:21+01:00

Hospitality professionals must revisit their business models to create resilient long-term strategies to keep afloat in these challenging times. Artificial intelligence (AI) is essential to reduce costs and continue delivering premium guest service. In this article, you will learn how hotels use AI Chatbots to adapt to COVID-related market conditions. Hotels Face Challenges Due to COVID The impact of COVID-19

How Hotels Leverage AI Chatbots to Adapt to COVID-related Market Conditions2024-01-18T16:38:21+01:00

The Ultimate COVID Recovery Strategy for Every Hotel Department

2023-12-06T16:58:22+01:00

COVID-19 brought the global hospitality industry to a grinding halt. Now, many destinations are slowly opening up again and the industry is beginning to recover. To help you get the most out of your property during this rebound phase, this article summarises expert COVID recovery tips for your marketing, revenue management, F&B and front office departments. At the bottom of

The Ultimate COVID Recovery Strategy for Every Hotel Department2023-12-06T16:58:22+01:00

Let’s Get Digital: Creating a Smart Guest Journey for Your Hotel

2023-12-06T16:59:59+01:00

Coronavirus threw a lot of well-established routines and best practices overboard without warning. Within only a few months, almost every aspect of hotel operations had to be re-examined and updated in ways nobody would have predicted at the start of 2020. To help you navigate this transition, this article sums up actionable tips on how you can adapt your guest

Let’s Get Digital: Creating a Smart Guest Journey for Your Hotel2023-12-06T16:59:59+01:00

Tips for Hotels to Optimize Their Contactless Guest Journey

2023-12-20T18:07:08+01:00

Due to Covid-19, social distancing has advanced the prominence of contactless payments and the delivery of digital services. Consumer behavior highlights the growing acceptance and expectation of contactless services, requiring all businesses to adapt to existence. As the hotel industry prepares for the return of travelers, the industry must recognize the new consumer touchpoints to digitalize processes to provide greater

Tips for Hotels to Optimize Their Contactless Guest Journey2023-12-20T18:07:08+01:00

Tips on Managing Hotel Staff During Times of Crisis

2023-12-06T17:02:06+01:00

Strong leadership has always been the base for building team engagement, but it plays an even bigger role during a crisis. Straightforward? Yes, but especially when navigating through uncertain times, it can be challenging to keep your team engaged and dedicated to a common goal. In this article, three experts share their top tips on team engagement with you. How

Tips on Managing Hotel Staff During Times of Crisis2023-12-06T17:02:06+01:00

Contactless Payments Are Becoming More Important Within Hospitality

2024-06-01T20:04:23+02:00

Contactless payment methods are becoming increasingly popular throughout the hospitality sector and for good reason. They embrace some of the most cutting-edge technology while providing guests with a more user-friendly experience. It is important to take a look at this concept in greater detail. Table of Contents: What is a Contactless Payment? How Do Contactless Payments Work Within the Hospitality

Contactless Payments Are Becoming More Important Within Hospitality2024-06-01T20:04:23+02:00

Revenge travelling: What Will Travel After COVID-19 Look Like?

2023-12-06T17:05:03+01:00

Many trips had to be cancelled due to the COVID-19 crisis, but recent consumer surveys show that many people will want to catch up on those missed travel trips after the crisis; so-called revenge travelling. But now the question is: will demand bounce back as quickly as some seem to think? Will the way we can travel change a lot

Revenge travelling: What Will Travel After COVID-19 Look Like?2023-12-06T17:05:03+01:00

Tips for Hotels During the Corona (COVID-19) Crisis

2024-06-04T21:18:42+02:00

The Corona (COVID-19) virus global pandemic is an unprecedented crisis, and hotels are among the many businesses feeling the effects, as global travel restrictions come into force and entire countries face 'lockdown' procedures. This article will offer tips for hotel owners looking for ways to optimize revenue and limit the damage. Table of Contents: What is the Effect of the

Tips for Hotels During the Corona (COVID-19) Crisis2024-06-04T21:18:42+02:00

Hygiene is the New Marketing Message for Hotels

2023-12-06T17:06:15+01:00

With COVID-19 at the very forefront of most people's consciousness, it is vital for hotels and resorts to include hygiene information within their marketing content. After all, potential guests are now much more likely to make travel decisions with hygiene measures and other coronavirus safety concerns in mind. Read on to find out more about how hygiene is displacing other

Hygiene is the New Marketing Message for Hotels2023-12-06T17:06:15+01:00

12 Tips for Hotels to Optimize Revenue in Low Demand Periods

2023-12-19T15:28:53+01:00

For hotel owners, low season and other periods of low demand represent a major challenge, as fewer rooms being booked means less money coming in, and that can have serious cash flow repercussions. This is why it is so important to optimize revenue and ensure you are able to bring in as much money as possible from the guests you

12 Tips for Hotels to Optimize Revenue in Low Demand Periods2023-12-19T15:28:53+01:00

Mobile Check-In App for Hotels: What Are The Benefits?

2024-06-01T20:03:52+02:00

In recent years, mobile check-in apps for hotels gained popularity due to the efficiency of guests and hotels. Since the check-in process is contactless and more hygienic, it has gotten an extra boost since the coronavirus pandemic. Not only do these methods cater to the needs of tech-savvy customers, but they can enhance the brand reputation of the property in

Mobile Check-In App for Hotels: What Are The Benefits?2024-06-01T20:03:52+02:00

11 Tips To Increase Your Hotel Bookings Through OTAs

2024-06-04T21:28:31+02:00

Maximizing demand for rooms is a vital component of revenue management and long-term business success for hotels, and online travel agents, or OTAs, can be ideal for achieving this. However, hotel owners, marketers, and revenue managers must work to get the most from them. In this article, you will find out more about what an OTA can do for you

11 Tips To Increase Your Hotel Bookings Through OTAs2024-06-04T21:28:31+02:00

8 Corporate Travel Agents for Hotels to Gain More Business Travelers

2024-06-04T21:29:43+02:00

Corporate travel agents specialize in organizing business trips and events for the employees of companies. By presenting your property correctly to these agents, including delivering real-time availability and rates, hotels can create the possibility to attract more corporate travelers. In this article, you learn what corporate travel agents are, why companies use them, and how they benefit hotels. You also

8 Corporate Travel Agents for Hotels to Gain More Business Travelers2024-06-04T21:29:43+02:00
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