Voice-controlled smart hubs and speakers, such as Amazon Echo, have become extremely popular as home technology products in recent years. However, their uses do not stop there and are increasingly used to deliver a superior customer experience in various industries. One of the most significant examples of this is within hotels, and the Alexa for Hospitality offering from Amazon will
Facial recognition has become mainstream in recent years, thanks to systems like Apple Face ID and Facebook DeepFace. In addition, the technology is also being used within hospitality for everything from seamless airport and hotel check-ins to delivering more personalized customer service. In this article, you will learn more about how facial recognition is being implemented and the ways it
Blockchain technology is one of the most exciting digital technology innovations of recent times. Despite its relative youth, it has the potential to alter the way transactions are made fundamentally and information is stored and accessed. In this article, we take a closer look at the blockchain, explain it, and explore its current and potential future uses within the hospitality
Robots within the hospitality industry are becoming more commonplace, with uses ranging from artificially intelligent chatbots designed to assist with the customer service process to robot assistants deployed to improve guests' experience in a hotel. In this article, you will find more information about the uses of robots within hospitality, complete with eight specific examples from around the world. Table
The increased use of voice search in the hospitality industry has been one of the major technology trends in recent times. Yet, reliable voice search is still relatively new, and many hotels and restaurants have started recognizing its potential. In this article, you will learn more about voice search and how hospitality companies can benefit from it. Table of Contents:
Hotels and other hospitality companies are increasingly grasping the concept of big data and the numerous ways it can help them generate more revenue and deliver a better customer experience. In this article, you will learn more about big data, why it has become so important, and how it can be leveraged to benefit hotels, resorts, and other hospitality companies.