Hotel Operations

Choosing the Right Hotel Property Management System Through the RFP Process

Revfine.com2024-10-21T13:01:51+02:00

When selecting a Property Management System (PMS) for your hotel, the Request for Proposal (RFP) process is crucial for making an informed decision. Through a well-structured RFP, you can ensure a comprehensive evaluation of potential vendors, leading to a successful PMS implementation that aligns with your hotel's needs. This article explores what an RFP is, its importance, and structure. What

Choosing the Right Hotel Property Management System Through the RFP ProcessRevfine.com2024-10-21T13:01:51+02:00

Overbooking Done Right: How to Fill Rooms Without Upsetting Guests

Revfine.com2024-10-21T18:51:30+02:00

Imagine you're at the front desk, midway through a busy day, when you suddenly realize you’re overbooked. Guests are still pouring in, but you know—awkward conversations and unhappy faces await you. But overbooking doesn’t have to be chaotic. When done strategically, it can increase occupancy and revenue. This article will show you how to master overbooking and turn a stressful

Overbooking Done Right: How to Fill Rooms Without Upsetting GuestsRevfine.com2024-10-21T18:51:30+02:00

Beyond Revenue: How Smart Upsell Solutions Improve Hotel Efficiency

Revfine.com2024-10-21T13:10:46+02:00

Upsell solutions offer more than just extra revenue; they streamline hotel operations by using real-time data to optimize staffing, forecasting, and resource allocation. In this article, you’’ll explore how these technologies can sharpen key processes while delivering personalized experiences, driving improvements in both hotel efficiency and guest satisfaction. Enhancing Guest Engagement and Revenue with Smart Hotel Upsells One of the

Beyond Revenue: How Smart Upsell Solutions Improve Hotel EfficiencyRevfine.com2024-10-21T13:10:46+02:00

Wheelchair Accessible Hotels: Real Examples of Accessible Hotels

Martijn Barten2024-10-22T10:36:11+02:00

Wheelchair accessible hotels are hotels designed to accommodate the needs of guests who require wheelchairs. This includes making sure the building and rooms can be accessed, but also providing special features inside the hotel. Providing wheelchair accessibility is important for the guest experience and for ensuring your property is suitable for people with certain disabilities. It is also a legal

Wheelchair Accessible Hotels: Real Examples of Accessible HotelsMartijn Barten2024-10-22T10:36:11+02:00

Hotel Room Maintenance Checklist: Ensuring Comfort and Quality (Free Template)

Martijn Barten2024-10-28T11:17:30+01:00

A hotel room maintenance checklist is a comprehensive list, designed to help hotel staff to carry out checks and maintenance work within guest rooms. The checklist covers inspections and preventative maintenance tasks. These checklists are important because they help to ensure compliance and prevent important tasks from being overlooked. By following procedures, hotels can help to ensure guest comfort and

Hotel Room Maintenance Checklist: Ensuring Comfort and Quality (Free Template)Martijn Barten2024-10-28T11:17:30+01:00

9 Tips to Structure Your Pre-Arrival Communication

Revfine.com2024-10-08T19:22:20+02:00

As a hotelier, it is important to prioritize pre-arrival communication with your guests. This is the time when you can set the tone for their entire stay, ensuring that they feel welcome and valued from the moment they book with you. Why Is Pre-Arrival Communication Important for Hotels? Pre-arrival communication is all about creating a positive first impression and setting

9 Tips to Structure Your Pre-Arrival CommunicationRevfine.com2024-10-08T19:22:20+02:00

How to Communicate Your Front Desk Upselling Deals Effectively

Revfine.com2024-10-08T19:28:05+02:00

Few hoteliers use front desk upselling to the max. Not only do the front desk employees need to stay up to speed with all the upselling deals, but they also need to be comfortable using essential communication skills and marketing techniques. In short, to get it right, you need to read each situation correctly and change your language accordingly. In

How to Communicate Your Front Desk Upselling Deals EffectivelyRevfine.com2024-10-08T19:28:05+02:00

Greeting and Welcoming Guests: How to Make a Great First Impression

Martijn Barten2024-10-18T17:37:02+02:00

Greeting and welcoming guests includes everything from a verbal introduction to providing a written welcome message. Your greeting may also involve leaving gifts, offering useful information and answering questions. The importance of these initial interactions is difficult to overstate because guests will often make snap judgments based on them. You never get a second chance to make a first impression,

Greeting and Welcoming Guests: How to Make a Great First ImpressionMartijn Barten2024-10-18T17:37:02+02:00

The Digital Concierge: How Technology Helps Hotels Add a Human Touch

Revfine.com2024-09-23T18:23:47+02:00

For modern hotels, balancing digital tools and human interaction is key to delivering exceptional guest experiences. In this article, you’ll explore how automation frees staff to make meaningful connections, while powering personalized offers that drive guest satisfaction and ancillary revenue. You’ll learn how to use technology to boost efficiency, build stronger relationships, and turn every guest interaction into an opportunity

The Digital Concierge: How Technology Helps Hotels Add a Human TouchRevfine.com2024-09-23T18:23:47+02:00

Accessible Hotel Rooms: Implementing Accessible Design Elements

Martijn Barten2024-10-18T17:37:37+02:00

Accessible hotel rooms are rooms that have been designed to cater to the needs of people with disabilities and other special requirements. These rooms may include adaptations made to improve comfort and ease of access for guests. Providing accessible hotel rooms is important for the guest experience, helping many people to enjoy their stay. In many countries, the inclusion of

Accessible Hotel Rooms: Implementing Accessible Design ElementsMartijn Barten2024-10-18T17:37:37+02:00

Late Check-Out Hotel Strategies: A Comprehensive Guide for Hoteliers

Martijn Barten2024-10-18T17:36:38+02:00

Late check-out hotel strategies are based on allowing guests to extend their stay beyond the standard check-out time. Hotels will often charge guests extra for the option of checking out late. These strategies are important for the guest experience because they add an extra level of convenience. In addition, late check-out can be important for hotels because it provides an

Late Check-Out Hotel Strategies: A Comprehensive Guide for HoteliersMartijn Barten2024-10-18T17:36:38+02:00

The Power of Modern Technology: Future-Proofing Your Hotel for Enhanced Guest Experiences

Revfine.com2024-09-09T21:10:32+02:00

In an industry where guest expectations are continually evolving, the adoption of modern technology is no longer just an option—it's a necessity. For hotels, building a future-proof tech stack is essential to ensure that operations are not only smooth and efficient but also capable of delivering personalized services that create memorable guest experiences. By leveraging technology, hotel staff can focus

The Power of Modern Technology: Future-Proofing Your Hotel for Enhanced Guest ExperiencesRevfine.com2024-09-09T21:10:32+02:00

Hotel Welcome Message for Guests: How to Write + 5 Free Examples

Martijn Barten2024-10-18T17:05:46+02:00

A hotel welcome message for guests is a short message, which serves to greet guests and provide them with important information. These messages can be delivered physically or digitally. Learning to write a high-quality welcome message for guests is important because it helps to shape first impressions of your hotel. The message can also help you to highlight services and

Hotel Welcome Message for Guests: How to Write + 5 Free ExamplesMartijn Barten2024-10-18T17:05:46+02:00

Hotel Energy Solution: Save Money and The Planet

Martijn Barten2024-10-18T16:09:50+02:00

The right hotel energy solution is a major concern for any hotel business. Rising energy costs can dramatically affect your bottom line. In addition, today's eco-minded travelers are increasingly concerned with the impact of their stay on the environment. In this article, you'll learn how your hotel business can reduce costs, attract more guests, and care for the planet at

Hotel Energy Solution: Save Money and The PlanetMartijn Barten2024-10-18T16:09:50+02:00

Late Check-In Hotel Guide: Key Strategies for Hoteliers

Martijn Barten2024-10-18T17:36:10+02:00

A late check-in hotel offers short-term accommodation, with the option for guests to arrive later than the standard check-in time. These hotels need to develop robust policies and strategies around the check-in process. Late check-ins are important because guests want flexibility. The option to check in at a time that suits them can make a positive first impression, while late

Late Check-In Hotel Guide: Key Strategies for HoteliersMartijn Barten2024-10-18T17:36:10+02:00

5 Ways Technology Can Enhance the Guest Experience at Your Hotel

Revfine.com2024-07-16T11:29:22+02:00

With 40% of Americans traveling more in 2024 (1), the hospitality industry has seen a significant surge in demand. This uptick in travel presents a golden opportunity for hotels to increase revenue — but to capitalize, they must differentiate themselves in a crowded market. In this article, you’ll learn how hotels can use technology to offer a better guest experience. From

5 Ways Technology Can Enhance the Guest Experience at Your HotelRevfine.com2024-07-16T11:29:22+02:00

Save Time with These Event Management Tips

Revfine.com2024-07-16T10:01:26+02:00

Time is money, especially in event management, where every minute counts. Operational efficiency can be the difference between a smoothly run event and one filled with chaos and missed opportunities. In an industry that demands precision and quick responses, having the right tools to save time is invaluable. By optimizing your operations with advanced event management software, you can streamline

Save Time with These Event Management TipsRevfine.com2024-07-16T10:01:26+02:00

Is AI the Answer to These Common Pain Points in Hospitality?

Revfine.com2024-07-16T10:01:50+02:00

The hospitality industry, defined by its dynamic nature and customer-centric operations, faces complex challenges that range from operational efficiency to enhancing guest experiences. Hotel teams need to excel at repetitive mundane tasks as well as those requiring sublime care and creativity. As technology evolves, artificial intelligence (AI) stands out as a transformative tool, offering solutions that address these challenges while

Is AI the Answer to These Common Pain Points in Hospitality?Revfine.com2024-07-16T10:01:50+02:00

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