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The Ultimate COVID Recovery Strategy for Every Hotel Department

2023-12-06T16:58:22+01:00

COVID-19 brought the global hospitality industry to a grinding halt. Now, many destinations are slowly opening up again and the industry is beginning to recover. To help you get the most out of your property during this rebound phase, this article summarises expert COVID recovery tips for your marketing, revenue management, F&B and front office departments. At the bottom of

The Ultimate COVID Recovery Strategy for Every Hotel Department2023-12-06T16:58:22+01:00

Tips on Managing Hotel Staff During Times of Crisis

2023-12-06T17:02:06+01:00

Strong leadership has always been the base for building team engagement, but it plays an even bigger role during a crisis. Straightforward? Yes, but especially when navigating through uncertain times, it can be challenging to keep your team engaged and dedicated to a common goal. In this article, three experts share their top tips on team engagement with you. How

Tips on Managing Hotel Staff During Times of Crisis2023-12-06T17:02:06+01:00

Tips to Improve Your Hotel’s Customer Care

2024-12-20T15:07:56+01:00

Nowadays, hoteliers can not only rely on their hotels’ amenities, looks, or standardized services; they need to offer more. Happy customers are the key to success in the hotel business. Customer satisfaction is increasingly important, and knowing your guests’ needs has become a must for hoteliers. So hoteliers should make efforts to distinguish themselves from the competition. 3 Tips to

Tips to Improve Your Hotel’s Customer Care2024-12-20T15:07:56+01:00

Hotel Management Software: What Are the Benefits for Hotels?

2024-06-04T21:32:07+02:00

Hotel management software is increasingly important for hotel industry professionals, offering more efficient, cost-effective ways to take care of many tasks and operations. In this article, you will learn about the various available hotel management software solutions, as well as the key benefits hotel software can provide. What is Hotel Management Software? Simply put, hotel management software refers to any

Hotel Management Software: What Are the Benefits for Hotels?2024-06-04T21:32:07+02:00

Which Software Integration Should a PMS Have?

2024-06-04T21:34:28+02:00

Property management software, or PMS software, is widely utilized within the hospitality industry, helping owners to manage many of their daily operations from a single location. However, it is also important for your PMS system to offer integration with other software solutions, which may be more specialized. In this article, you will learn more about the most important integration options

Which Software Integration Should a PMS Have?2024-06-04T21:34:28+02:00

Can Front-Desk and Pre-Stay Upselling Coexist?

2023-12-06T17:41:41+01:00

Hotels can apply upselling at four main moments in the guest journey: when the guest books, pre-stay, during check-in and during the guest’s stay. Offering extras via the hotel website’s booking engine is an approach many hoteliers are comfortable with, even though it slows the booking process and lowers conversion rates. Instead of that, let’s focus on how pre-stay upselling

Can Front-Desk and Pre-Stay Upselling Coexist?2023-12-06T17:41:41+01:00

Hotel Software: The Most Important Software Solutions for Hotels

2024-06-04T21:33:50+02:00

Hotel software helps hotels streamline their processes resulting in increased revenue, cost reductions, and improved guest experiences. But which hotel software solutions does a hotel need? In this article, you will learn about the most useful hotel management software systems that will help ease your day-to-day operations. What is Hotel Software? Hotel software allows hotel owners or managers to streamline

Hotel Software: The Most Important Software Solutions for Hotels2024-06-04T21:33:50+02:00

PMS System: What Are the Most Important Features?

2024-06-04T21:35:02+02:00

A property management system, or PMS system for short, is an increasingly useful tool within modern hotels, assisting owners and other staff with various tasks. However, with more PMS software on the market than ever, it is also essential to know which features are most important to make the right decision. What is a PMS System? A property management system

PMS System: What Are the Most Important Features?2024-06-04T21:35:02+02:00

How To Run A Hotel Business Successfully: Tips & Strategies for Success

2024-06-01T13:50:39+02:00

To run a hotel business successfully, you need to consider various factors, conduct effective research, and make detailed plans. In this article, you'll discover the most crucial steps, from creating a business plan to staffing and operating your hotel. You'll find out what strategies make a hotel successful and how you can put them to work for your business. Table

How To Run A Hotel Business Successfully: Tips & Strategies for Success2024-06-01T13:50:39+02:00

Hotel Bill Format: Essential Guidelines for Professional Hospitality Invoicing

2025-03-25T17:39:00+01:00

A hotel bill format is a standard framework or template used to document charges a guest has incurred over the course of their stay. This includes the cost of the room itself, as well as the charges associated with additional services used. Having a hotel bill format in place is important because it allows for accurate record-keeping and transparent communication

Hotel Bill Format: Essential Guidelines for Professional Hospitality Invoicing2025-03-25T17:39:00+01:00

How to Write a Hotel Welcome Card for Guests + 5 Free Examples

2024-10-18T17:06:20+02:00

A hotel welcome card is a personalized note, left on a card for guests to read upon arrival. It is similar to a welcome letter, but will typically be shorter, including only the most essential information. Learning to write a hotel welcome card is important because these messages set the tone and provide details that enhance a guest's stay. Leaving

How to Write a Hotel Welcome Card for Guests + 5 Free Examples2024-10-18T17:06:20+02:00
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