Hotel Industry

Harnessing the Power of Generative AI in Guest Communications

Revfine.com2024-12-20T15:07:22+01:00

The industry’s adoption of Artificial Intelligence (AI) keeps pushing the boundaries of personalization and efficiency of guest communications. The emergence of generative AI models, like ChatGPT, is yet another revolution in that area. While it enhances the already existing benefits of platforms and tools powered by conversational AI, it also poses some challenges hoteliers need to consider before deciding on

Harnessing the Power of Generative AI in Guest CommunicationsRevfine.com2024-12-20T15:07:22+01:00

Top 3 Hotel Rate Parity Issues and How to Fix Them

Revfine.com2024-04-10T17:00:52+02:00

Are you a hotelier struggling to maintain rate parity in today's ever-changing hospitality industry? If so, you're not alone. Despite the challenges of the last few years, rate parity remains a significant issue for hotels, and it's only getting more complicated. Top 3 Hotel Rate Parity Issues As a result of the pandemic, many hotels focused on generating short-term business

Top 3 Hotel Rate Parity Issues and How to Fix ThemRevfine.com2024-04-10T17:00:52+02:00

Mastering Ancillary Revenue: Key Lessons and Strategies

Revfine.com2023-12-29T16:30:09+01:00

A revenue management strategy is a common practice among hotels. What’s less common is having an ancillary revenue strategy, though. Nevertheless, it’s beneficial for hotels to have one. It’s one of the first steps to unlocking a new, powerful revenue stream and improving the hotel’s positioning and branding while enhancing the guest experience. Here’s a closer look at the other

Mastering Ancillary Revenue: Key Lessons and StrategiesRevfine.com2023-12-29T16:30:09+01:00

Embracing Hybrid Hospitality: A Blueprint for Boosting Hotel Revenue

Revfine.com2023-12-29T16:31:03+01:00

In the ever-evolving landscape of the hospitality industry, it can feel hard to stay ahead of the curve – or even in the middle of it. However, changing habits, attitudes, and trends send a clear message: the status quo is no longer sufficient to meet the complex needs of modern guests. The solution? Embrace a flexible tech stack and adopt

Embracing Hybrid Hospitality: A Blueprint for Boosting Hotel RevenueRevfine.com2023-12-29T16:31:03+01:00

STR Trend Report: How the Industry Adapts to Changing Market Dynamics

Martijn Barten2024-10-18T16:17:47+02:00

An STR Trend Report is a useful tool for understanding market dynamics within the hotel industry. In this article, you will learn more about what a STR Trend Report is, how it works, why it is so popular within the industry, and how it can be used to understand and adapt to changing market conditions and realities. Table of Contents:

STR Trend Report: How the Industry Adapts to Changing Market DynamicsMartijn Barten2024-10-18T16:17:47+02:00

Best AI Use Cases and Strategies in Hotel Revenue Management

Suzanne2023-12-11T10:28:07+01:00

Question for Our Revenue Management Expert Panel: What are the most beneficial use cases and practical applications of AI in hotel revenue management? Where do you think the opportunities and pitfalls may lie? (Question by Alenka McMahon) Our Revenue Management Expert Panel Alenka McMahon - Managing Director, Hotel Revenue Services Limited Tanya Hadwick

Best AI Use Cases and Strategies in Hotel Revenue ManagementSuzanne2023-12-11T10:28:07+01:00

A Comprehensive Overview of All Hotel Positions

Martijn Barten2024-06-06T13:18:58+02:00

Hotels offer a number of different career paths, thanks to the sheer range of hotel positions that exist. In order to find the best job for your skills, qualifications, and preferences, it is beneficial to have a rounded understanding of these different roles. In this article, you will find a comprehensive overview of the positions within a typical hotel. Table

A Comprehensive Overview of All Hotel PositionsMartijn Barten2024-06-06T13:18:58+02:00

Hotel Departments: Learn About All the 7 Sections of a Hotel

Martijn Barten2024-06-07T13:35:06+02:00

Hotel departments are the different sections that make up a hotel or resort business. A hotel is a complex system, requiring several departments to function and work together to create a cohesive whole. In this article, you'll learn all about the different departments required to run a hotel, from the front desk to accounts and credits. Table of Contents: What

Hotel Departments: Learn About All the 7 Sections of a HotelMartijn Barten2024-06-07T13:35:06+02:00

Hotel Facilities: Everything You Should Know About Facilities in Hotels

Martijn Barten2024-06-07T12:17:34+02:00

The right hotel facilities can make or break a business. Hotel trends may change, but there are some essential facilities that each hotel must offer its guests. Well-chosen and well-managed hotel facilities are vital to your revenue and your hotel's reputation. In this article, you'll learn about the facilities and their essentiality to your operation. Table of Contents: What Is

Hotel Facilities: Everything You Should Know About Facilities in HotelsMartijn Barten2024-06-07T12:17:34+02:00

Front Office Department in Hotel: Everything You Need to Know

Martijn Barten2024-06-07T13:39:37+02:00

The front office department in a hotel is at the core of the entire operation. The primary functions of the front office include reservations, checking in and out, handling of financial transactions (such as settling accounts or providing currency exchange), fielding customer inquiries, arranging guest services, and more. In this article, you'll learn everything about the nerve center of a

Front Office Department in Hotel: Everything You Need to KnowMartijn Barten2024-06-07T13:39:37+02:00

Hotel Breakfast: Types, Overview & Tips to Impress Your Guests

Martijn Barten2024-06-07T13:37:43+02:00

Hotel breakfasts are a great way for guests to start the day and help your hotel stand out from the crowd. A delicious breakfast with varied options can create a good impression that will stay with your visitors. This article gives you an overview of hotel breakfast possibilities and how to exceed your guests' expectations. Table of Contents: What Is

Hotel Breakfast: Types, Overview & Tips to Impress Your GuestsMartijn Barten2024-06-07T13:37:43+02:00

Hotel Innovations; Different Ways to Revolutionize Your Hotel Business

Martijn Barten2024-06-07T12:20:17+02:00

Hotel innovations refer to the introduction of new ideas, new business operations, new technology, and ways of approaching challenges within the hotel industry. It is important to keep innovating, as it helps you enhance guest experiences, gain a competitive advantage, and improve your reputation. In this article, you can explore some of the most important hotel innovations within different departments

Hotel Innovations; Different Ways to Revolutionize Your Hotel BusinessMartijn Barten2024-06-07T12:20:17+02:00

Top Tips for Hotels Participating in Special OTA Deals

Suzanne2024-01-30T11:03:10+01:00

Question for Our Revenue Management Expert Panel: What are the advantages of participating in special OTA deals? What advice can you offer to maximise your ROI? Are there any pitfalls to avoid? (Question by Chaya Kowal) Our Revenue Management Expert Panel Connor Vanderholm - CEO, Topline Alenka McMahon - Managing Director,

Top Tips for Hotels Participating in Special OTA DealsSuzanne2024-01-30T11:03:10+01:00

Interview with CEO Matthijs Welle of Mews

Revfine.com2023-12-06T19:23:56+01:00

In this article, we interview Matthijs Welle of Mews. Matthijs is revolutionizing property management and hotelier experiences with high-tech solutions. Mews provides hoteliers with powerful, cutting-edge functionality that will allow them to focus on the guest experience rather than tedious administration. Can you tell us a bit about yourself? Although I've been CEO

Interview with CEO Matthijs Welle of MewsRevfine.com2023-12-06T19:23:56+01:00

Outsourcing Revenue Management: 4 Ways it Benefits Hotels

Martijn Barten2024-06-05T14:12:10+02:00

Revenue management is extremely important within the hotel industry because it allows owners to optimize how they do business, to improve financial results. However, it also requires specific skills and knowledge, which means that it can be more effective to outsource revenue management to a third party that specializes in this area. In this article, you will learn more about

Outsourcing Revenue Management: 4 Ways it Benefits HotelsMartijn Barten2024-06-05T14:12:10+02:00

Hotel Front Office: Learn About Tasks, Responsibilities, Roles & More

Martijn Barten2024-05-30T13:59:42+02:00

Front office hotel staff are among the most important employees in any modern property, as they are guests' regular contact points. In this article, you will learn about the front office department, its definition, the key tasks and responsibilities, and how technology can help the department. Table of Contents: What is the Front Office Department in a Hotel? The Importance

Hotel Front Office: Learn About Tasks, Responsibilities, Roles & MoreMartijn Barten2024-05-30T13:59:42+02:00

Hotel Amenities: Meet and Exceed Your Hotel Guests’ Expectations

Martijn Barten2024-07-12T12:00:52+02:00

Hotel amenities are the additional items, services and offerings in a hotel, beyond the provision of a guest room. Some of the main examples of amenities in hotels include toiletries, internet access, and a complimentary breakfast. Amenities help to enhance the guest experience, providing comfort, entertainment, support and convenience. They also serve as a major competitive differentiator in the industry,

Hotel Amenities: Meet and Exceed Your Hotel Guests’ ExpectationsMartijn Barten2024-07-12T12:00:52+02:00

Housekeeping Job Description: Key Duties and Skills Required

Martijn Barten2024-10-18T16:16:19+02:00

Housekeeping jobs are some of the most vital positions within any business in the hotel industry, but there is sometimes some confusion about what these jobs entail and the skills needed. In this article, you will be able to read a detailed housekeeping job description so that you understand the role itself and the qualities required for success. Table of

Housekeeping Job Description: Key Duties and Skills RequiredMartijn Barten2024-10-18T16:16:19+02:00

Strategies, Tactics, and Insights for the Hotel Industry

Optimize revenue, innovate processes, and improve customer experience