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Hotel Industry

Hospitality Services: A Clear Overview of All Hospitality Services

2024-10-18T16:11:42+02:00

Hospitality is a broad term, encompassing areas like accommodation, travel, tourism, and food and beverage services. Across these key areas, there are many different hospitality services, from hotels and restaurants, right through to theme parks, airlines, and bars. In this article, you will find an overview of hospitality and a complete breakdown of more than 50 hospitality services you should

Hospitality Services: A Clear Overview of All Hospitality Services2024-10-18T16:11:42+02:00

Hospitality Training: 20 Need-to-Know Courses to Train Your Staff

2024-06-01T13:29:03+02:00

Proper training is vital in the hospitality industry. In a dynamic and increasingly competitive business landscape, no role is so minor that quality training can't impact your business's success. For those contemplating a career in hospitality, completing a training course can be a big advantage. In this article, you'll discover 20 courses that create skilled and competent staff. Table of

Hospitality Training: 20 Need-to-Know Courses to Train Your Staff2024-06-01T13:29:03+02:00

Hospitality Business: How to Start a Successful Hospitality Company

2024-10-18T16:11:17+02:00

Hospitality can be a challenging industry for a new business owner. If you're thinking about starting a new business in the hospitality sphere, this is the article for you. Read on to discover everything you'll need to know about the basics of starting a hospitality business, with key tips and important resources to help you get off to the right

Hospitality Business: How to Start a Successful Hospitality Company2024-10-18T16:11:17+02:00

B2B Hotel Marketing Tips and Strategies for Building Loyalty

2024-05-22T18:28:02+02:00

Question for Our Hotel Marketing Expert Panel Growing a loyal customer base and retaining customers is essential for hotels, but how is it best achieved for the B2B market? How do B2B and B2C strategies differ? What are your top tips for success? Our Marketing Expert Panel Stephanie Smith - Founder, Cogwheel Marketing

B2B Hotel Marketing Tips and Strategies for Building Loyalty2024-05-22T18:28:02+02:00

Interview with President and Co-founder Dr. Ravi Mehrotra of IDeaS

2024-03-29T14:59:51+01:00

In this interview, we speak with Dr. Ravi Mehrotra, the president and co-founder of IDeaS. As the son of an electrical engineer and avid chess player, he became interested in technology and how it can be applied to modeling real-world scenarios to help improve decision-making ability. With his friend Sanjay Nagalia, he co-founded IDeas, one of today's leading

Interview with President and Co-founder Dr. Ravi Mehrotra of IDeaS2024-03-29T14:59:51+01:00

Facing Automation Fears: A Perspective for Hoteliers

2023-12-06T10:54:40+01:00

For some, advancements in automation bring a profound sense of dread. Worrying about the big-picture societal challenges that may come with the widespread adoption of new, advanced generative AI tools is understandable. But instead of fretting about whatever dystopian worst-case scenario automation may bring, it's time to take a step back for perspective and think of how automation may apply

Facing Automation Fears: A Perspective for Hoteliers2023-12-06T10:54:40+01:00

How AI Can Make a Difference to Hotels Today

2023-12-06T10:55:05+01:00

At first glance, AI and hospitality might not seem like the most natural fit. What makes hospitality unique is its human touch – the provision of experiences that are unique and special to the individual traveler. But AI doesn’t stop that. In fact, it can enhance it. Personalizing Stays and Streamlining Operations There are two ways in which AI enhances

How AI Can Make a Difference to Hotels Today2023-12-06T10:55:05+01:00

Hospitality Recruitment: Learn How to Recruit the Best Employees!

2024-10-18T16:10:34+02:00

A good hospitality recruitment strategy is at the very core of all success stories within the industry. Hospitality businesses want the best staff in place to provide great service, respond to customer needs, and make experiences positive and memorable. In this article, you can learn how to put the right processes in place, so you always attract the best applicants,

Hospitality Recruitment: Learn How to Recruit the Best Employees!2024-10-18T16:10:34+02:00

Hotel Designs: Inspirations for Hoteliers for New Design Hotels

2024-06-01T13:36:59+02:00

Hotel design is crucial to the success of a hotel business. It can be difficult to know where to start, especially if you're trying to re-imagine an existing hotel. In this article, you'll discover the importance of good hotel design and how it can help your business. You'll also read about some of today's best-designed hotels for inspiration and ideas.

Hotel Designs: Inspirations for Hoteliers for New Design Hotels2024-06-01T13:36:59+02:00

Food Ordering System: How to Choose the Best One for Your Property?

2024-06-01T13:37:32+02:00

A food ordering system is a system that allows a restaurant or similar business to accept, process, and manage orders for food from customers. In this article, you will be able to explore some common systems and understand the benefits of having a high-quality system in place for your business. Table of Contents: What is the Restaurant Industry? What is

Food Ordering System: How to Choose the Best One for Your Property?2024-06-01T13:37:32+02:00

Hotel Concierge: Learn About Guest Services Representatives of a Hotel

2024-06-01T15:35:16+02:00

A hotel concierge is a specialist customer service representative tasked with receiving guests, responding to guest needs, and helping to provide a pleasant all-around guest experience. In this article, you can learn more about a hotel concierge, what the role entails, and why these guest service reps are so valuable. Table of Contents: The Hotel Industry Explained What is a

Hotel Concierge: Learn About Guest Services Representatives of a Hotel2024-06-01T15:35:16+02:00

Interview with Co-founder Daan De Bruijn of Bookboost

2024-03-29T15:00:05+01:00

In this article, we interview Bookboost co-founder Daan De Bruijn. Bookboost helps accommodation brands manage customer data in efficient and innovative ways. This includes boosting overall understanding of the information, workflow automation, and possibilities for personalization. Bookboost empowers a better understanding of data and how to use it to connect with guests. Can

Interview with Co-founder Daan De Bruijn of Bookboost2024-03-29T15:00:05+01:00

The Role of Hotel Reception Staff on Revenue Management

2025-02-23T11:54:11+01:00

Your hotel can do everything right, but if your customers aren’t happy, that can lead to a loss of revenue. Why? Unhappy customers leave negative reviews, and that affects future bookings. The Importance of a Positive Hotel Reputation Recently, while browsing some online property reviews, one stood out. "... we were disappointed by the lack of clarity of the reception

The Role of Hotel Reception Staff on Revenue Management2025-02-23T11:54:11+01:00

The Benefits of Offering Multiple Payment Methods at Your Hotel

2023-12-20T17:28:58+01:00

The world of hotel payments is everchanging. New payment methods are constantly being introduced into the market, from cash and bank transfers to credit cards and digital wallets. To satisfy guest expectations and encourage direct bookings, lodging operators must stay on top of emerging trends and offer the latest payment methods. The Importance of a Seamless Payment Experience In addition

The Benefits of Offering Multiple Payment Methods at Your Hotel2023-12-20T17:28:58+01:00

Top Tips for Building a B2B Revenue Management Strategy for Hotels

2023-12-06T11:08:30+01:00

Question for Our Revenue Management Expert Panel: What advice can you offer to hotels implementing a B2B revenue management strategy? How does the strategy differ compared to a B2C audience and what are your top tips for success?  Our Revenue Management Expert Panel Krunal Shah - Director of Revenue Management, The Biltmore Mayfair,

Top Tips for Building a B2B Revenue Management Strategy for Hotels2023-12-06T11:08:30+01:00

How the Right Hotel Data Can Transform Your Property

2023-12-06T11:09:49+01:00

Hospitality is awash with data. From pricing analysis to targeted marketing, from occupancy rates to guest engagement, every hotelier knows that metrics are important – but how do you sort the interesting from the invaluable? What to Do with the Hotel Data? The sheer amount of data can be daunting, because it typically requires several platforms to access and interpret

How the Right Hotel Data Can Transform Your Property2023-12-06T11:09:49+01:00

9 Top Tips for Effective Pricing Strategies for Hotels & Resorts

2023-12-06T11:10:57+01:00

An effective, data-driven room pricing strategy is the cornerstone of hotel distribution management, with the ultimate goal of finding the ideal price per room that ensures you can maximize revenue without losing guests to competing properties. 9 Effective Strategies for Rate Pricing While overall rate optimization is the main objective, there are various ways to get there. In this article,

9 Top Tips for Effective Pricing Strategies for Hotels & Resorts2023-12-06T11:10:57+01:00
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