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Hotel Industry

Discover Examples of Artificial Intelligence (AI) in the Hotel Industry

2026-03-26T17:26:03+01:00

AI in hotels describes the use of artificial intelligence technology in the hotel industry. This technology is increasingly used to automate processes, analyze vast amounts of data, and deliver next-level personalization. Modern AI technology has become a significant benefit for the industry as it deals with challenges like labor shortages and rising costs. AI can also be used to reduce

Discover Examples of Artificial Intelligence (AI) in the Hotel Industry2026-03-26T17:26:03+01:00

Sustainability in Hospitality: Three Ways to Use Tech to Boost Your Eco Credentials

2026-03-26T20:46:02+01:00

Hospitality businesses have a direct and often significant impact on the natural environment. They’re responsible for boosting tourism, and while increased visitor numbers do support socioeconomic growth, they can have a harmful impact on the environment too. If you’re a hospitality professional, it’s important to do your bit to make the industry as a whole more eco-friendly. With the help

Sustainability in Hospitality: Three Ways to Use Tech to Boost Your Eco Credentials2026-03-26T20:46:02+01:00

The Hidden Revenue Opportunities Vacation Rental Teams Often Overlook

2026-03-26T17:24:19+01:00

The vacation rental market has matured significantly, yet many operators continue to rely on occupancy rates as their primary measure of success. While high occupancy is essential, it tells only part of the financial story. True profitability demands a wider lens, one that accounts for ancillary income, operational efficiency, and the strategic value of guest experience. For property managers willing

The Hidden Revenue Opportunities Vacation Rental Teams Often Overlook2026-03-26T17:24:19+01:00

2026 Is the Year of MCP: What Hoteliers Need to Know

2026-03-16T11:33:27+01:00

Artificial intelligence is already reshaping hospitality, yet many hotels remain stuck between experimentation and real impact. Promises of automation, smarter revenue decisions, and seamless guest experiences often clash with uncertainty around integration and strategy. In 2026, Model Context Protocol (MCP) marks a turning point by connecting AI tools directly to live hotel systems and data. In this article, you’ll learn

2026 Is the Year of MCP: What Hoteliers Need to Know2026-03-16T11:33:27+01:00

Why Hotels Are Choosing Independence Over Brand Affiliation

2026-03-16T11:32:06+01:00

For decades, hotel brands represented stability, scale, and security. Affiliation offered global distribution, loyalty programs, technology systems, and operational guidance that independent owners struggled to replicate. But the hospitality landscape has changed. Access to demand, modern technology, and digital marketing tools is no longer exclusive to brand ecosystems. At the same time, rising fees and tighter margins are forcing owners

Why Hotels Are Choosing Independence Over Brand Affiliation2026-03-16T11:32:06+01:00

AI Agents for Hotels: Benefits, ROI, and Implementation Strategy

2026-03-16T11:32:53+01:00

AI agents for hotels represent the next evolution of artificial intelligence in hospitality. Unlike traditional AI tools or chatbots that respond to prompts, AI agents can analyze data, make decisions, and take action across departments automatically. This will enable hotels to contend with staffing challenges and continue to meet and exceed guest expectations. In this article, you’ll learn what AI

AI Agents for Hotels: Benefits, ROI, and Implementation Strategy2026-03-16T11:32:53+01:00

AI and Revenue Management: 3 Avoidable Mistakes for Hotels

2026-03-16T11:33:11+01:00

Lightning‑fast data analysis, conversational deep dives into performance trends, and drastically reduced reporting workloads. AI promises hospitality leaders unprecedented speed and efficiency. It’s no wonder the industry is buzzing with excitement. Yet in today’s AI gold‑rush environment—full of hype, noise, and fear‑of‑missing‑out messaging—the risk of missteps has never been higher. Emerging technologies always carry risk, but hotels can mitigate it

AI and Revenue Management: 3 Avoidable Mistakes for Hotels2026-03-16T11:33:11+01:00

From Fragmented PMS to Forecast Confidence: A Case Study

2026-03-16T11:31:46+01:00

Managing revenue across multiple properties is complex. When different PMS systems, inconsistent data, and slow reporting are added to the mix, clarity disappears quickly. Revenue teams spend more time reconciling numbers than shaping strategy, and forecast confidence begins to erode. In multi-PMS environments, trust in data becomes the real bottleneck. This article shows how a multi-property hotel operator turned fragmented

From Fragmented PMS to Forecast Confidence: A Case Study2026-03-16T11:31:46+01:00

Why Modern Hotel Teams Rely on Smarter PMS Workflows to Stay Competitive

2026-03-16T11:24:10+01:00

Independent hotels today operate in a demanding environment shaped by rising guest expectations, labor shortages, and tighter operating margins. Managing reservations alone is no longer enough. Teams must coordinate room status, housekeeping, payments, guest communication, and reporting across every stage of the stay. Without efficient systems, small operational delays can quickly turn into service issues or lost revenue. This is

Why Modern Hotel Teams Rely on Smarter PMS Workflows to Stay Competitive2026-03-16T11:24:10+01:00

From Server Rooms to Smart Systems: Making Hotel Technology Energy Efficient

2026-03-09T10:36:15+01:00

Hotel sustainability is often associated with energy-saving lighting or water conservation. However, the technology running behind the scenes also consumes large amounts of power. Servers, network devices, and outdated IT systems can quietly increase energy use and operating costs. As hotels adopt more digital tools, improving technology efficiency becomes essential. Smarter infrastructure, cloud systems, and better network planning can reduce

From Server Rooms to Smart Systems: Making Hotel Technology Energy Efficient2026-03-09T10:36:15+01:00

How Can Connected Hotel Systems Enable Data-Driven Revenue?

2026-02-24T17:25:36+01:00

Question for Our Revenue Management Expert Panel: How can hotels improve (or begin) their PMS, RMS, CRM and POS integrations, and how does a connected tech stack enable smarter, data-driven revenue management? (Proposed by Chaya Kowal.) Our Revenue Management Expert Panel Tamie Matthews - Revenue, Sales & Marketing Consultant, RevenYou Massimiliano Terzulli -

How Can Connected Hotel Systems Enable Data-Driven Revenue?2026-02-24T17:25:36+01:00

What Was the Biggest Challenge That Shaped My Marketing Career?

2026-04-07T13:21:04+02:00

Question for Our Hotel Marketing Expert Panel What has been the most significant challenge you've overcome in your marketing career? What was the most important lesson you learned, and from whom? (Proposed by Moriya Rockman) Our Marketing Expert Panel Michael J. Goldrich - Founder & Chief Advisor, Vivander Cory Falter - Partner,

What Was the Biggest Challenge That Shaped My Marketing Career?2026-04-07T13:21:04+02:00

Is Predictive Personalisation in Hospitality a Risk or Opportunity?

2026-02-24T16:32:51+01:00

Question for Our Revenue Management Expert Panel: Does predictive personalisation in hospitality truly enhance the guest experience, or does it risk limiting spontaneity and the thrill of discovery? (Question proposed by Nikolas Hall) Our Revenue Management Expert Panel Tamie Matthews - Revenue, Sales & Marketing Consultant, RevenYou Massimiliano Terzulli - Revenue Management Consultant,

Is Predictive Personalisation in Hospitality a Risk or Opportunity?2026-02-24T16:32:51+01:00

How Hotels Integrate Music and Art for Memorable Guest Experiences

2026-02-13T13:45:11+01:00

Question for Our Hotel Marketing Expert Panel How have hotels innovatively integrated music and art to enrich the guest experience, and how can these experiences be marketed to maximum advantage? (Question proposed by Moriya Rockman.) Our Marketing Expert Panel Moriya Rockman - Chief of Marketing, Smiling House Luxury Global Pablo Torres - Hotel

How Hotels Integrate Music and Art for Memorable Guest Experiences2026-02-13T13:45:11+01:00

Five AI Shifts Reshaping the Hotel Guest Journey

2026-02-09T12:21:36+01:00

Artificial intelligence is entering a new phase in hospitality, where its impact depends on how well it supports continuity across the guest experience. Travelers increasingly expect seamless interactions from discovery through departure, regardless of channel or touchpoint. As AI becomes embedded in how guests search, decide, and engage, hotels must think beyond isolated tools and toward connected systems that guide

Five AI Shifts Reshaping the Hotel Guest Journey2026-02-09T12:21:36+01:00

The Myth of “Full = Profitable” in Hotels

2026-02-09T12:21:52+01:00

On paper, everything looks fantastic. Occupancy is high, revenue is growing, and hotel teams are running at full speed. And yet… profitability still feels weirdly fragile. Many hotels’ results look great on paper, the kind you’d happily show in a meeting, but volume doesn’t always buy peace of mind. In this article, you'll learn why traditional hotel metrics fall short

The Myth of “Full = Profitable” in Hotels2026-02-09T12:21:52+01:00

What Is EBITDAR and Why Does it Matter for Hotel Profitability?

2026-02-09T12:22:56+01:00

EBITDAR is a financial metric that stands for earnings before interest, taxes, depreciation, amortization, and restructuring or rent costs. It is sometimes used by hospitality businesses to assess financial health. As a metric, EBITDAR is important because it helps to level the playing field when comparing businesses with different structures and rent costs. This allows financial assessments to focus on

What Is EBITDAR and Why Does it Matter for Hotel Profitability?2026-02-09T12:22:56+01:00

Hotel Real-Time Data: The Secret to Smarter Pricing

2026-01-27T12:09:09+01:00

Hotel demand can flip in an instant. A sudden storm, a sold-out concert, a strike, or a new flight route can reshape booking patterns faster than any static report can keep up. By the time you open yesterday’s numbers, the market has already shifted, and competitors have adjusted. Real-time data closes that gap. It shows what is happening now across

Hotel Real-Time Data: The Secret to Smarter Pricing2026-01-27T12:09:09+01:00
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