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Hotel Industry

Hotel Operations Success: Save Time & Money with Housekeeping SOPs

2024-01-18T17:07:35+01:00

Housekeeping SOPs ⁠(standard operating procedures⁠) and digital checklists are not there to help managers guarantee consistency, accuracy, and quality. Their value lies in saving you time and money by ensuring your housekeeping team is full of hardworking, detail-oriented members. Learn how to unlock the true potential of housekeeping SOPs and download the essential checklists to launch your hotel to success.

Hotel Operations Success: Save Time & Money with Housekeeping SOPs2024-01-18T17:07:35+01:00

10 Tips in Building a Business Case for an RMS

2023-12-06T15:04:31+01:00

When you're trying to get your team on board to purchase a revenue management system (RMS), there are a few key things you'll need to keep in mind. Of course, you already know the benefits of utilizing an RMS. Your company will earn more revenue, become more efficient, free up time, and make better-informed decisions. You're already on board. Now

10 Tips in Building a Business Case for an RMS2023-12-06T15:04:31+01:00

Hotel Events: The Best 10 International Events to Inspire Hoteliers

2024-06-01T15:44:03+02:00

Hotel events allow hoteliers to network, learn, and get inspired. It's easy to fall into a routine as a hotelier and become stagnant. Hospitality conferences, expos, and conventions allow you to discuss the challenges and lessons of recent years, picking up valuable information and fresh ideas. Here are 10 of the biggest and best hotel industry events you can experience.

Hotel Events: The Best 10 International Events to Inspire Hoteliers2024-06-01T15:44:03+02:00

7 Smart Ways to Generate Non-room Revenue & Encourage Loyalty

2023-12-06T15:05:25+01:00

Generating revenue and nurturing loyalty is about finding new ways to connect with your guests. This means looking beyond room rates to get people excited about your property’s amenities, dining, and other ancillary programs. To help get you started, our checklist below covers a variety of tactics designed to keep guests coming back again and again – even if they

7 Smart Ways to Generate Non-room Revenue & Encourage Loyalty2023-12-06T15:05:25+01:00

Boost Hotel Revenue by Understanding Post-Covid Guest Booking Behavior

2023-12-06T15:06:00+01:00

The most challenging period the global hospitality industry has faced to date is finally over in most regions. Lockdowns and travel restrictions are largely a thing of the past, and people are comfortable traveling again. But guest booking behavior has shifted. In this article, you’ll learn about 4 data-driven insights that help you to boost your hotel revenue. Times are

Boost Hotel Revenue by Understanding Post-Covid Guest Booking Behavior2023-12-06T15:06:00+01:00

What to Include in Your Hotel’s Brand Guidelines?

2023-12-06T15:06:18+01:00

When potential guests interact with your hotel's brand for the first time, they develop an impression within seven seconds or less. Your brand identity is the personality that defines your hotel in your guest's eyes. This includes your visual design, unique selling point, brand values, value propositions, and how your brand interacts with customers. Crafting a solid brand identity builds

What to Include in Your Hotel’s Brand Guidelines?2023-12-06T15:06:18+01:00

Different Types of Hotel Guests and Tips on How to Appeal to Them

2024-06-01T15:39:22+02:00

Hotel guests have different circumstances and priorities, so hotels need to understand that there is no ‘one size fits all’ solution to attracting them. In this article, we will break down the main types of guests, provide tips for appealing to each guest type, and offer more general advice for exceeding customer expectations during their stay. Table of Contents: What

Different Types of Hotel Guests and Tips on How to Appeal to Them2024-06-01T15:39:22+02:00

Hotel Investors: Pros and Cons of Investing in Hotels

2024-06-01T15:39:54+02:00

Hotel investors can benefit from the potential for high yields, favorable tax rules, and access to hotel facilities while also diversifying their property portfolio. However, at the same time, it is sensible to look at possible disadvantages associated with investing in hotels too. This article lets you learn more about hotel investment opportunities and explore the main advantages and disadvantages.

Hotel Investors: Pros and Cons of Investing in Hotels2024-06-01T15:39:54+02:00

Airbnb Login: Tips For Airbnb Hosts To Optimize Your Listing

2024-06-01T15:34:46+02:00

An Airbnb login is just the beginning of getting the most out of the Airbnb system. Whether you're letting a spare room, an empty property, or building a chain of rentals as an Airbnb host, you need to optimize your listing properly. In this article, you'll learn how to do just that. Table of Contents: Understanding Online Travel Agents What

Airbnb Login: Tips For Airbnb Hosts To Optimize Your Listing2024-06-01T15:34:46+02:00

Booking Admin: Increase Bookings with your Booking.com Listing!

2023-12-24T14:37:13+01:00

Booking.com is one of the most popular online travel agencies, and hotels can use the platform as an additional distribution channel. The platform also offers a Booking admin area or extranet. In this article, you can learn how to use this platform section to optimize your listing and attract a more significant number of bookings. Table of Contents: What Is

Booking Admin: Increase Bookings with your Booking.com Listing!2023-12-24T14:37:13+01:00

Upselling’s Role in Hotel Net Operating Income (NOI) Growth

2023-12-06T15:08:03+01:00

The hotel business is unique in many ways, as exemplified by the unique KPIs we use, from revenue per available room (RevPAR), to average daily rate (ADR), occupancy, and everything in between. We can thank the advent of yield and revenue management that came to our industry in the 1980s for much of these metrics. But another metric that more

Upselling’s Role in Hotel Net Operating Income (NOI) Growth2023-12-06T15:08:03+01:00

What Changes in Business Traveller Behaviour Can We Expect in 2022?

2023-12-06T15:08:44+01:00

Question for Our Hotel Marketing Expert Panel How will business traveller behaviours change this year? What advice can you share on marketing messages for hybrid stays / workcation / bleisure offers? (Question proposed by Susanne Williams) Our Marketing Expert Panel Daphne Beers - Owner, Your-Q Hospitality Academy Adele Gutman - Culture and Guest

What Changes in Business Traveller Behaviour Can We Expect in 2022?2023-12-06T15:08:44+01:00

Hotel Investments: How To Become a Successful Hotel Investor

2023-12-24T14:25:42+01:00

Hotel investments can provide an exciting opportunity for first-time property investors to buy into a great industry with excellent earning potential or for established property investors to diversify their portfolios and capitalize on all the service industry offers. In this article, you can learn about hotel investments, their various forms, advantages, and the best approaches to ensure long-term success with

Hotel Investments: How To Become a Successful Hotel Investor2023-12-24T14:25:42+01:00

Role of a Revenue Manager is Shifting Thanks to Automation

2023-12-06T15:09:26+01:00

Like much of our world today, the hospitality industry is constantly changing and evolving beyond what revenue managers and leaders of the past could have imagined. During unprecedented change, automation and new technology have become essential to successfully navigating the post-COVID hospitality landscape. Revenue Managers Becoming Strategists But with any change, comes reservation and distrust. As the industry continues to

Role of a Revenue Manager is Shifting Thanks to Automation2023-12-06T15:09:26+01:00

Discover Why These Hotels Enjoy a 15%-40% Higher Revenue Than 2019!

2023-12-06T15:09:45+01:00

When you review your hotel's mid-year numbers, what do you see? Are your occupancy rates up? Is revenue up? Is your hotel enjoying a revenue boost from 2019? A sample of over 400 revenue-managed hotels found they're on track to close 2022 with a 15%-40% revenue boost from 2019. A Decrease in RevPar for European Hotels A review of May

Discover Why These Hotels Enjoy a 15%-40% Higher Revenue Than 2019!2023-12-06T15:09:45+01:00

How to Solve Staffing Shortages in the Hospitality Industry with Technology

2024-06-01T15:42:55+02:00

Staffing shortages within the hospitality industry can hurt the quality of a business and the experience that customers or guests receive. However, the consequences of staffing issues can be greatly reduced through intelligent investment in technology. In this article, you can learn more about how technology can be deployed to solve staffing shortages or reduce the impact of lower staff

How to Solve Staffing Shortages in the Hospitality Industry with Technology2024-06-01T15:42:55+02:00

Tips to Take Advantage of Changing Booking Behavior Before Your Competition

2023-12-06T15:11:40+01:00

While the Omicron variant slowed market recovery in 2021, STR's data reveals a strong positive trend for the hospitality industry for 2022 and beyond. In this article, you'll learn how to stay ahead of the competition by understanding the three data pillars of a forward-looking revenue strategy. Global Occupancy Increased It shows that the net propensity to travel has increased

Tips to Take Advantage of Changing Booking Behavior Before Your Competition2023-12-06T15:11:40+01:00
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