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Hotel Industry

Tips for Hotels to Optimize Their Contactless Guest Journey

2023-12-20T18:07:08+01:00

Due to Covid-19, social distancing has advanced the prominence of contactless payments and the delivery of digital services. Consumer behavior highlights the growing acceptance and expectation of contactless services, requiring all businesses to adapt to existence. As the hotel industry prepares for the return of travelers, the industry must recognize the new consumer touchpoints to digitalize processes to provide greater

Tips for Hotels to Optimize Their Contactless Guest Journey2023-12-20T18:07:08+01:00

How to Use Guest Messaging to Improve the Digital Experience?

2023-12-20T17:25:06+01:00

Nowadays, guests are demanding smoother, easier, faster experiences. How a user (customer, partner or employee) interacts with an organization via digital technologies, is what we refer to as digital experience. To manage the digital experience of users, companies need to make sure the interaction with customers at every touchpoint is seamless. The smartest companies are already moving toward digital experience

How to Use Guest Messaging to Improve the Digital Experience?2023-12-20T17:25:06+01:00

Tips on Managing Hotel Staff During Times of Crisis

2023-12-06T17:02:06+01:00

Strong leadership has always been the base for building team engagement, but it plays an even bigger role during a crisis. Straightforward? Yes, but especially when navigating through uncertain times, it can be challenging to keep your team engaged and dedicated to a common goal. In this article, three experts share their top tips on team engagement with you. How

Tips on Managing Hotel Staff During Times of Crisis2023-12-06T17:02:06+01:00

4 Important Hotel Metrics to Measure Your Guest Experience

2024-12-20T15:07:45+01:00

Most hotels tend to ignore that data is essential for their business or think that data gathering and reporting is reserved for big multinational hotel chains like Accor or Marriott. Yet, the contrary is true: vital hotel metrics can benefit each hotel. In this article, you will find why having accurate metrics in your hotel could boost your revenue and

4 Important Hotel Metrics to Measure Your Guest Experience2024-12-20T15:07:45+01:00

How High and Low Can You Go With Your Hotel Room Pricing?

2023-12-06T17:03:29+01:00

Behavioural economics is the study of people’s decision-making processes and how they are not always entirely rational. By understanding people’s reactions to the choices available, you are better able to make pricing strategies that maximise your revenue. For example, evidence dictates that ending your prices with the number ‘9’ increases your revenue. If you charge $119, you should see more

How High and Low Can You Go With Your Hotel Room Pricing?2023-12-06T17:03:29+01:00

How to Use Guest Messaging to Increase Your Return on Experience?

2023-12-20T17:25:57+01:00

Return on Experience (ROX) has been discussed widely and it is being referred to as “the new ROI” (Return on Investment). Compared with ROI, which directly measures the amount of return on a particular investment, ROX measures the soft business results that a great experience can generate. In this article you can learn why ROX is important and how you

How to Use Guest Messaging to Increase Your Return on Experience?2023-12-20T17:25:57+01:00

10 Travel Agents for Hotels to Gain More Corporate & Leisure Guests

2024-06-04T21:17:37+02:00

Travel agents represent a major distribution channel for those in the hotel industry, helping them connect with more leisure travelers and corporate guests. To capitalize, hotels need to list their properties with online travel agents and connect with the main global distribution systems so that a travel agent can view real-time inventory information. In this article, you will find out

10 Travel Agents for Hotels to Gain More Corporate & Leisure Guests2024-06-04T21:17:37+02:00

SEO vs CRO: What Gives Hotels a Higher ROI?

2023-12-06T17:04:43+01:00

How much should you invest in Search Engine Optimization (SEO) or Search Engine Marketing (SEM) for your hotel to increase your sales by 5%? If you have a limited budget, what is the smartest way to use it? Can Conversion Rate Optimization (CRO) be a better solution? In this article you will learn the meaning of SEO and CRO, and

SEO vs CRO: What Gives Hotels a Higher ROI?2023-12-06T17:04:43+01:00

Tips for Hotels During the Corona (COVID-19) Crisis

2024-06-04T21:18:42+02:00

The Corona (COVID-19) virus global pandemic is an unprecedented crisis, and hotels are among the many businesses feeling the effects, as global travel restrictions come into force and entire countries face 'lockdown' procedures. This article will offer tips for hotel owners looking for ways to optimize revenue and limit the damage. Table of Contents: What is the Effect of the

Tips for Hotels During the Corona (COVID-19) Crisis2024-06-04T21:18:42+02:00

Hygiene is the New Marketing Message for Hotels

2023-12-06T17:06:15+01:00

With COVID-19 at the very forefront of most people's consciousness, it is vital for hotels and resorts to include hygiene information within their marketing content. After all, potential guests are now much more likely to make travel decisions with hygiene measures and other coronavirus safety concerns in mind. Read on to find out more about how hygiene is displacing other

Hygiene is the New Marketing Message for Hotels2023-12-06T17:06:15+01:00

12 Tips for Hotels to Optimize Revenue in Low Demand Periods

2023-12-19T15:28:53+01:00

For hotel owners, low season and other periods of low demand represent a major challenge, as fewer rooms being booked means less money coming in, and that can have serious cash flow repercussions. This is why it is so important to optimize revenue and ensure you are able to bring in as much money as possible from the guests you

12 Tips for Hotels to Optimize Revenue in Low Demand Periods2023-12-19T15:28:53+01:00

Mobile Check-In App for Hotels: What Are The Benefits?

2024-06-01T20:03:52+02:00

In recent years, mobile check-in apps for hotels gained popularity due to the efficiency of guests and hotels. Since the check-in process is contactless and more hygienic, it has gotten an extra boost since the coronavirus pandemic. Not only do these methods cater to the needs of tech-savvy customers, but they can enhance the brand reputation of the property in

Mobile Check-In App for Hotels: What Are The Benefits?2024-06-01T20:03:52+02:00

Hotel Industry: Everything You Need to Know About Hotels!

2024-06-07T11:45:40+02:00

The hotel industry is one of the most important components of the wider service industry, catering to customers who require overnight accommodation. It is closely associated with the travel and hospitality industries, although there are notable differences in scope. In this article, you will learn more about the hotel industry, its links to other service industry sectors, and the range

Hotel Industry: Everything You Need to Know About Hotels!2024-06-07T11:45:40+02:00

Tips to Improve Your Hotel’s Customer Care

2024-12-20T15:07:56+01:00

Nowadays, hoteliers can not only rely on their hotels’ amenities, looks, or standardized services; they need to offer more. Happy customers are the key to success in the hotel business. Customer satisfaction is increasingly important, and knowing your guests’ needs has become a must for hoteliers. So hoteliers should make efforts to distinguish themselves from the competition. 3 Tips to

Tips to Improve Your Hotel’s Customer Care2024-12-20T15:07:56+01:00

Increase Your Direct Bookings With Google Hotel Ads

2023-12-20T18:47:36+01:00

Millions of travelers around the world use Google on a daily basis to search for places to stay during their holidays. Whether it’s for inspiration or information, every brand wants to show up for interested travelers. Google Hotel Ads displays the availability and prices of a property, whether it’s a hotel, apartment, vacation rental, or campsite. Why direct bookings? Many

Increase Your Direct Bookings With Google Hotel Ads2023-12-20T18:47:36+01:00

7 Tips to Choose The Right Hotel Technology For Your Property

2023-12-06T17:08:44+01:00

The ever-evolving technology has been changing the working style, guest experiences, and travellers’ expectations in the industry. Therefore it is wise to assess the right technology and partner for your business. But, how can you make this decision process simple and find the right partner? Let’s find out. Why Hotel Technology is Important for Your Property Let’s start with an

7 Tips to Choose The Right Hotel Technology For Your Property2023-12-06T17:08:44+01:00

Hotel Reputation Management Software Guide

2024-06-04T21:21:36+02:00

Online reviews are extremely important for those in the hotel industry, as they help shape your wider reputation. This is precisely why many hotel owners and marketing leaders are coming to appreciate the benefits of hotel reputation management software. In this article, you will learn more about how these solutions can help. Table of Contents: What Does Reputation Mean? Why

Hotel Reputation Management Software Guide2024-06-04T21:21:36+02:00
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