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Hotel Industry

What Guests Really Want – and 5 Ways Hotels Can Deliver

2025-02-06T14:45:19+01:00

Guests today expect more than a place to sleep—they're expecting experiences that feel personal and thoughtful. For hoteliers, this presents an opportunity to rethink upselling, not as selling extras, but as a way to improve the guest experience. When you focus on what guests truly value—whether it's a better view, extra comfort, or more flexibility— the results, and loyalty, naturally

What Guests Really Want – and 5 Ways Hotels Can Deliver2025-02-06T14:45:19+01:00

Maximizing Revenue for Extended Stay Accommodations: Challenges and Opportunities

2025-01-31T15:25:54+01:00

Extended stay accommodations and serviced apartments represent a small but fast-growing portion of the European hospitality sector, with the market projected to grow (1) at CAGR of 12.3% from 2024 to 2030. The segment’s relatively rapid growth should come as no surprise as more travelers are booking trips that blend both work and play, major hotspots crack down on short-term

Maximizing Revenue for Extended Stay Accommodations: Challenges and Opportunities2025-01-31T15:25:54+01:00

Hotel Technology Trends: 26 Upcoming Innovations You Must Know for 2025

2025-03-14T10:44:09+01:00

Modern hotels appeal to customers in several ways, including the quality of customer service, the facilities on offer, the property's design, and hotel technology. This technology is often used to deliver a superior customer experience. It is especially important to do so in the post-COVID era, when those customer expectations have changed, and people need more reassurance to travel. In

Hotel Technology Trends: 26 Upcoming Innovations You Must Know for 20252025-03-14T10:44:09+01:00

How To Maintain Your Hotel Grounds For Curb Appeal

2025-01-30T15:40:20+01:00

For any hotel, regardless of size or reputation, the appearance of your grounds will certainly make for a first impression - good or bad. Your curb appeal as a business should be taken seriously, and like any property, it’s the first thing that your customers will see, and that may leave a positive or negative first impression. If it’s a

How To Maintain Your Hotel Grounds For Curb Appeal2025-01-30T15:40:20+01:00

Key Card Types: A Complete Guide to Modern Access Systems

2025-03-14T10:47:24+01:00

Key card systems incorporate various technologies to provide a more secure form of access control to both the hospitality and business sectors. The card's digital authentication provides extra security and ease of use. A card will not just replace locks, but improve a location's security and privacy. In this article, you'll discover how to best leverage key cards, strategic optimization

Key Card Types: A Complete Guide to Modern Access Systems2025-03-14T10:47:24+01:00

Discover The Latest Business Travel Trends Business Travelers Desire

2025-03-11T12:34:53+01:00

Business travel is growing. As a result, hotels and others in the travel industry are looking to attract more business travelers, but to do so effectively, you need to know what those travelers are looking for. In this article, you will learn more about the latest trends influencing modern business travel decisions. Table of Contents: What is Business Travel? Business

Discover The Latest Business Travel Trends Business Travelers Desire2025-03-11T12:34:53+01:00

Boosting Occupancy: 7 Options for Hoteliers

2024-12-30T13:27:56+01:00

"Heads in beds." While occupancy is not the only thing influencing the revenue success of a hotel, it's hard to say you're maximizing revenue if your occupancy levels are low. 7 Ways to Effectively Boost the Occupancy Today, guests typically have a wealth of options for determining precisely in which beds their heads will be resting. Hotel room supply is

Boosting Occupancy: 7 Options for Hoteliers2024-12-30T13:27:56+01:00

Overbooking Done Right: How to Fill Rooms Without Upsetting Guests

2024-12-30T13:28:06+01:00

Imagine you're at the front desk, midway through a busy day, when you suddenly realize you’re overbooked. Guests are still pouring in, but you know—awkward conversations and unhappy faces await you. But overbooking doesn’t have to be chaotic. When done strategically, it can increase occupancy and revenue. This article will show you how to master overbooking and turn a stressful

Overbooking Done Right: How to Fill Rooms Without Upsetting Guests2024-12-30T13:28:06+01:00

How an Italian Hotel Doubled Revenue by Cracking Tripadvisor’s Top 10

2025-02-23T11:52:13+01:00

Today's hoteliers want to increase their online bookings and revise corporate rates to a profitable market rate. Revenue management is a proven path to get there. This small hotel partnered with a revenue team and succeeded in doubling its revenue in two years and breaking into Tripadvisor's Top 10. Here's how. Revenue Management Boosts Online Reputation and Revises Static Corporate

How an Italian Hotel Doubled Revenue by Cracking Tripadvisor’s Top 102025-02-23T11:52:13+01:00

5 Hospitality Marketing Trends for 2025 to Watch (Other Than AI)

2024-12-30T13:28:38+01:00

The hospitality industry continues a transformative shift in 2025. Gone are the days when a robust digital presence and competitive pricing alone could ensure success. Today's guests seek more than just a place to stay, they want experiences that enhance their lives, support their wellbeing, and align with their values. Beyond AI: Key Hospitality Trends Driving Growth Yes, generative artificial

5 Hospitality Marketing Trends for 2025 to Watch (Other Than AI)2024-12-30T13:28:38+01:00

How Hotels Can Take the Stress Out of Travel for Guests

2025-03-11T12:34:56+01:00

Now, it's true that traveling is exciting in theory; there are new places, new experiences, and a break from the daily grind. But it's not always smooth sailing. Everyone has had to experience delayed flights, hauling luggage across town, and navigating confusing public transport at least once during a trip, and this can leave any traveler questioning their life choices.

How Hotels Can Take the Stress Out of Travel for Guests2025-03-11T12:34:56+01:00

Hotel Trends: Discover The Latest Hotel Industry Trends for 2025!

2025-01-25T19:36:54+01:00

Owners and marketers need to keep pace with the latest hotel trends because new technology, shifting social attitudes, demographic changes, and emerging economic realities fundamentally alter how hotels and their customers do business. In this article, you can learn more about the latest hotel industry trends for 2025. Table of Contents: The Importance of Staying Up-to-Date With Hotel Trends Understanding

Hotel Trends: Discover The Latest Hotel Industry Trends for 2025!2025-01-25T19:36:54+01:00

5 Marketing Campaigns to Reengage Your Past Guests

2024-12-20T10:31:17+01:00

Studies show that 64% of loyalty members are business travelers, and these loyal guests contribute a significant portion of hotel revenue, ranging from 30% to 60%. Despite the numbers, many hotels are still focusing only on attracting new guests and creating new bookings, when the truth is that re-engaging past guests is an essential strategy to maintain a steady stream

5 Marketing Campaigns to Reengage Your Past Guests2024-12-20T10:31:17+01:00

Why Simplifying Group Bookings Is the Secret to Business Hotel Success

2024-12-20T10:48:36+01:00

Group bookings are vital for business hotels, but outdated, fragmented systems complicate the process. Managing accommodation, meeting spaces, and event services across multiple platforms often results in errors, wasted time, and client dissatisfaction. By adopting integrated technology, hotels can simplify operations, minimize mistakes, and improve profitability, ensuring they meet growing demand and operate more efficiently. Simplifying Group Bookings for Boosting

Why Simplifying Group Bookings Is the Secret to Business Hotel Success2024-12-20T10:48:36+01:00

Exploring the Difference Between a Hotel and Resort: Key Industry Insights

2025-03-08T10:34:29+01:00

To understand the difference between a hotel and resort, you need to explore their core functions. Hotels primarily exist to provide accommodation and key amenities, whereas resorts serve as comprehensive travel destinations. Professionals working in the industry need to understand this difference because it has a major bearing on operations. The distinction influences the guests that will visit, the facilities

Exploring the Difference Between a Hotel and Resort: Key Industry Insights2025-03-08T10:34:29+01:00
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