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Hotel Industry

From Server Rooms to Smart Systems: Making Hotel Technology Energy Efficient

2026-03-09T10:36:15+01:00

Hotel sustainability is often associated with energy-saving lighting or water conservation. However, the technology running behind the scenes also consumes large amounts of power. Servers, network devices, and outdated IT systems can quietly increase energy use and operating costs. As hotels adopt more digital tools, improving technology efficiency becomes essential. Smarter infrastructure, cloud systems, and better network planning can reduce

From Server Rooms to Smart Systems: Making Hotel Technology Energy Efficient2026-03-09T10:36:15+01:00

How Can Connected Hotel Systems Enable Data-Driven Revenue?

2026-02-24T17:25:36+01:00

Question for Our Revenue Management Expert Panel: How can hotels improve (or begin) their PMS, RMS, CRM and POS integrations, and how does a connected tech stack enable smarter, data-driven revenue management? (Proposed by Chaya Kowal.) Our Revenue Management Expert Panel Tamie Matthews - Revenue, Sales & Marketing Consultant, RevenYou Massimiliano Terzulli -

How Can Connected Hotel Systems Enable Data-Driven Revenue?2026-02-24T17:25:36+01:00

What Was the Biggest Challenge That Shaped My Marketing Career?

2026-04-07T13:21:04+02:00

Question for Our Hotel Marketing Expert Panel What has been the most significant challenge you've overcome in your marketing career? What was the most important lesson you learned, and from whom? (Proposed by Moriya Rockman) Our Marketing Expert Panel Michael J. Goldrich - Founder & Chief Advisor, Vivander Cory Falter - Partner,

What Was the Biggest Challenge That Shaped My Marketing Career?2026-04-07T13:21:04+02:00

Is Predictive Personalisation in Hospitality a Risk or Opportunity?

2026-02-24T16:32:51+01:00

Question for Our Revenue Management Expert Panel: Does predictive personalisation in hospitality truly enhance the guest experience, or does it risk limiting spontaneity and the thrill of discovery? (Question proposed by Nikolas Hall) Our Revenue Management Expert Panel Tamie Matthews - Revenue, Sales & Marketing Consultant, RevenYou Massimiliano Terzulli - Revenue Management Consultant,

Is Predictive Personalisation in Hospitality a Risk or Opportunity?2026-02-24T16:32:51+01:00

How Hotels Integrate Music and Art for Memorable Guest Experiences

2026-02-13T13:45:11+01:00

Question for Our Hotel Marketing Expert Panel How have hotels innovatively integrated music and art to enrich the guest experience, and how can these experiences be marketed to maximum advantage? (Question proposed by Moriya Rockman.) Our Marketing Expert Panel Moriya Rockman - Chief of Marketing, Smiling House Luxury Global Pablo Torres - Hotel

How Hotels Integrate Music and Art for Memorable Guest Experiences2026-02-13T13:45:11+01:00

Five AI Shifts Reshaping the Hotel Guest Journey

2026-05-22T20:30:08+02:00

Artificial intelligence is entering a new phase in hospitality, where its impact depends on how well it supports continuity across the guest experience. Travelers increasingly expect seamless interactions from discovery through departure, regardless of channel or touchpoint. As AI becomes embedded in how guests search, decide, and engage, hotels must think beyond isolated tools and toward connected systems that guide

Five AI Shifts Reshaping the Hotel Guest Journey2026-05-22T20:30:08+02:00

The Myth of “Full = Profitable” in Hotels

2026-02-09T12:21:52+01:00

On paper, everything looks fantastic. Occupancy is high, revenue is growing, and hotel teams are running at full speed. And yet… profitability still feels weirdly fragile. Many hotels’ results look great on paper, the kind you’d happily show in a meeting, but volume doesn’t always buy peace of mind. In this article, you'll learn why traditional hotel metrics fall short

The Myth of “Full = Profitable” in Hotels2026-02-09T12:21:52+01:00

How to Use Artificial Intelligence in the Hospitality Industry

2026-05-22T20:27:06+02:00

As computer technology has advanced, artificial intelligence has become more reliable, enhancing its standing within the business world. Indeed, hospitality companies increasingly use AI to carry out customer service tasks, especially important within hotels and resorts. In this article, you get a closer look at which way artificial intelligence is revolutionizing the hospitality industry. Table of Contents: What Is Artificial

How to Use Artificial Intelligence in the Hospitality Industry2026-05-22T20:27:06+02:00

What Is EBITDAR and Why Does it Matter for Hotel Profitability?

2026-02-09T12:22:56+01:00

EBITDAR is a financial metric that stands for earnings before interest, taxes, depreciation, amortization, and restructuring or rent costs. It is sometimes used by hospitality businesses to assess financial health. As a metric, EBITDAR is important because it helps to level the playing field when comparing businesses with different structures and rent costs. This allows financial assessments to focus on

What Is EBITDAR and Why Does it Matter for Hotel Profitability?2026-02-09T12:22:56+01:00

Hotel Real-Time Data: The Secret to Smarter Pricing

2026-01-27T12:09:09+01:00

Hotel demand can flip in an instant. A sudden storm, a sold-out concert, a strike, or a new flight route can reshape booking patterns faster than any static report can keep up. By the time you open yesterday’s numbers, the market has already shifted, and competitors have adjusted. Real-time data closes that gap. It shows what is happening now across

Hotel Real-Time Data: The Secret to Smarter Pricing2026-01-27T12:09:09+01:00

Why Hoteliers Trust AI-Powered Pricing Over Guesswork

2026-01-27T12:09:23+01:00

Are your room rates helping your hotel grow, or quietly holding it back? Pricing decisions directly affect occupancy, revenue, and competitiveness, yet today's hotel market moves too fast for guesswork. Demand shifts suddenly due to events, weather, and changing traveler behavior, making manual pricing increasingly risky. This is why more hoteliers are turning to AI-powered revenue management systems. These tools

Why Hoteliers Trust AI-Powered Pricing Over Guesswork2026-01-27T12:09:23+01:00

Shared Data Language for More Effective Hotel Team Collaboration

2026-04-02T12:08:49+02:00

Hotel teams are surrounded by data, yet alignment often feels harder than ever. Revenue, sales, marketing, finance, and operations all look at performance through different lenses. This article shows how a shared data language helps you collaborate better, reduce friction, and move from debate to confident decisions faster, without adding more reports or meetings. What Is a Shared Data Language

Shared Data Language for More Effective Hotel Team Collaboration2026-04-02T12:08:49+02:00

Branded Residences Are Turning Hotel Brands into Lifestyle Assets

2026-01-27T12:09:53+01:00

Branded residences are high-end private homes, which are associated with a lifestyle or hotel brand. They combine private residential living with the service and operational standards of a hotel. These developments can benefit buyers through lifestyle quality, as well as brands through additional revenue and customer loyalty. Property developers can also capitalize on high prestige and greater project returns. In

Branded Residences Are Turning Hotel Brands into Lifestyle Assets2026-01-27T12:09:53+01:00

Overbooking Done Right: How to Fill Rooms Without Upsetting Guests

2026-01-27T12:10:08+01:00

Imagine you're at the front desk, midway through a busy day, when you suddenly realize you’re overbooked. Guests are still pouring in, but you know—awkward conversations and unhappy faces await you. But overbooking doesn’t have to be chaotic. When done strategically, it can increase occupancy and revenue. This article will show you how to master overbooking and turn a stressful

Overbooking Done Right: How to Fill Rooms Without Upsetting Guests2026-01-27T12:10:08+01:00

Balancing System and Manual Forecasts for Ideal Hotel Budgeting

2026-01-13T14:59:12+01:00

Question for Our Revenue Management Expert Panel: What is the “ideal” budget process for hotels? Is it relying entirely on tech-based forecasting, or also maintaining manual forecasts to ensure accuracy? (Question proposed by Mariska van Heemskerk) Our Revenue Management Expert Panel Niko Krauseneck - Founder, RevenueRebel Massimiliano Terzulli - Revenue Management Consultant, Franco

Balancing System and Manual Forecasts for Ideal Hotel Budgeting2026-01-13T14:59:12+01:00

How Can Independent Hotels Boost Direct Bookings Against OTAs?

2026-01-13T14:56:54+01:00

Question for Our Hotel Marketing Expert Panel Independent hotels face strong competition for direct bookings in an OTA-dominated market. What strategies can they use to convert guests through their own channel? (Question proposed by Max Starkov) Our Marketing Expert Panel Max Starkov - Adjunct Professor Hospitality Technology, New York University Moriya Rockman

How Can Independent Hotels Boost Direct Bookings Against OTAs?2026-01-13T14:56:54+01:00

How Artificial Intelligence is Changing the Travel Industry

2026-05-22T20:27:38+02:00

Artificial intelligence is constantly improving, making it more reliable and attractive as a business solution. In particular, businesses in the travel industry are taking advantage of AI to perform various administrative and customer service tasks. Here, you will learn the uses and benefits of artificial intelligence and explain how it is changing how travel companies operate. Table of Contents: Understanding

How Artificial Intelligence is Changing the Travel Industry2026-05-22T20:27:38+02:00

AI Agents Are Now Booking Hotel Rooms – Is Your Property Ready?

2026-01-20T13:28:38+01:00

AI is moving fast. Really fast. Every day seems to bring a new breakthrough: an image generator that goes viral, a smarter chatbot, a more powerful time-saving tool. Some innovations will fizzle out or quickly be supplanted. Others will fundamentally change how we live and work. And one of the latest to watch for revenue managers? OpenAI’s Operator. Operator has

AI Agents Are Now Booking Hotel Rooms – Is Your Property Ready?2026-01-20T13:28:38+01:00
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