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Hotel Industry

Can Metrics from Other Industries Bring Value to Hospitality?

2024-11-07T09:48:23+01:00

Question for Our Revenue Management Expert Panel: Is there value to be had in introducing metrics from other industries into hospitality? Do you think they have a place in Hotel Revenue Management? (Question by Pablo Torres)  Our Revenue Management Expert Panel Pablo Torres - Hotel Consultant Dr. Betsy Stringam-Bender - Professor of Hotels

Can Metrics from Other Industries Bring Value to Hospitality?2024-11-07T09:48:23+01:00

Integrating Sustainability Practices into Hotel Marketing Strategies

2024-11-07T09:46:00+01:00

Question for Our Hotel Marketing Expert Panel How can sustainability practices be integrated into hotel marketing strategies to appeal to the growing eco-conscious consumer base? What are the common challenges? (Question by Michael J. Goldrich)  Our Marketing Expert Panel Michael J. Goldrich - Founder & Chief Advisor, Vivander Moriya Rockman - Chief of

Integrating Sustainability Practices into Hotel Marketing Strategies2024-11-07T09:46:00+01:00

6 Lessons from Leading Brands for Elevating Hotel Booking Strategies

2025-03-24T14:23:30+01:00

While OTAs have dominated the digital travel booking space in recent years, their influence is quietly dwindling as travelers seek more authentic experiences. In parallel, hoteliers now have access to more tools and resources for digital optimization. In fact, hotels of all sizes can significantly boost online bookings by taking a few notes from these eCommerce giants. After all, they’ve

6 Lessons from Leading Brands for Elevating Hotel Booking Strategies2025-03-24T14:23:30+01:00

5 Reasons to Choose a Hospitality-Focused BI Solution for Your Hotel

2024-11-05T13:54:56+01:00

As a hotelier, making sense of your data is not a simple task. It often involves consolidating information across multiple systems to understand guest preferences, improve the financial health of your business, and proactively plan for the future. Hospitality-Focused BI Tools vs. Generic Options Business intelligence (BI) software has become an indispensable tool for hoteliers looking to make informed decisions

5 Reasons to Choose a Hospitality-Focused BI Solution for Your Hotel2024-11-05T13:54:56+01:00

Where to Stay: A Complete Guide to Tourism Accommodation

2025-01-05T12:13:10+01:00

Accommodation in tourism refers to various places to stay overnight, which are geared towards tourists. Some of the most common examples include hotels, bed and breakfasts, hostels and resorts. The role of accommodation is crucial, as people traveling to new locations need a place to sleep. Accommodation businesses play a major part in the overall tourism experience, providing shelter, hospitality,

Where to Stay: A Complete Guide to Tourism Accommodation2025-01-05T12:13:10+01:00

Late Check-In Hotel Guide: Key Strategies for Hoteliers

2024-11-05T13:56:25+01:00

A late check-in hotel offers short-term accommodation, with the option for guests to arrive later than the standard check-in time. These hotels need to develop robust policies and strategies around the check-in process. Late check-ins are important because guests want flexibility. The option to check in at a time that suits them can make a positive first impression, while late

Late Check-In Hotel Guide: Key Strategies for Hoteliers2024-11-05T13:56:25+01:00

Interview with Pablo Torres, Hospitality Consultant

2024-10-28T10:47:50+01:00

In this article, we interview Pablo Torres, a hospitality management expert specializing in revenue optimization and guest experience. With over 20 years in the industry, Pablo develops innovative strategies that drive ancillary revenue and operational efficiency. He is also a consultant, educator, and LinkedIn Top Voice, recently launching his new book Mastering Hospitality Ancillary Revenue.

Interview with Pablo Torres, Hospitality Consultant2024-10-28T10:47:50+01:00

Choosing the Right Hotel Property Management System Through the RFP Process

2024-10-21T13:01:51+02:00

When selecting a Property Management System (PMS) for your hotel, the Request for Proposal (RFP) process is crucial for making an informed decision. Through a well-structured RFP, you can ensure a comprehensive evaluation of potential vendors, leading to a successful PMS implementation that aligns with your hotel's needs. This article explores what an RFP is, its importance, and structure. What

Choosing the Right Hotel Property Management System Through the RFP Process2024-10-21T13:01:51+02:00

Beyond Revenue: How Smart Upsell Solutions Improve Hotel Efficiency

2024-10-21T13:10:46+02:00

Upsell solutions offer more than just extra revenue; they streamline hotel operations by using real-time data to optimize staffing, forecasting, and resource allocation. In this article, you’’ll explore how these technologies can sharpen key processes while delivering personalized experiences, driving improvements in both hotel efficiency and guest satisfaction. Enhancing Guest Engagement and Revenue with Smart Hotel Upsells One of the

Beyond Revenue: How Smart Upsell Solutions Improve Hotel Efficiency2024-10-21T13:10:46+02:00

Dynamic Pricing: Benefits & Tips for Hoteliers to Increase Revenue

2024-10-21T13:11:37+02:00

Dynamic pricing is a strategy where the price of products or services is adjusted based on market conditions. This typically means charging high prices during periods of high demand and low prices during low demand periods. For hotels, dynamic pricing plays a crucial role in revenue management, incentivizing bookings at crucial times. The ultimate aim of dynamic pricing is to

Dynamic Pricing: Benefits & Tips for Hoteliers to Increase Revenue2024-10-21T13:11:37+02:00

Hostel Management App: Transform Your Property’s Daily Operations

2024-11-11T14:54:24+01:00

A hostel management app is a digital software solution, which can be used to manage various aspects of a hostel business. This can include managing bookings, daily tasks and interactions with customers. Hostel management apps can enhance the guest experience in a number of key ways and can make it easier to manage day-to-day operations. The app can also centralize

Hostel Management App: Transform Your Property’s Daily Operations2024-11-11T14:54:24+01:00

Wheelchair Accessible Hotels: Real Examples of Accessible Hotels

2024-10-22T10:36:11+02:00

Wheelchair accessible hotels are hotels designed to accommodate the needs of guests who require wheelchairs. This includes making sure the building and rooms can be accessed, but also providing special features inside the hotel. Providing wheelchair accessibility is important for the guest experience and for ensuring your property is suitable for people with certain disabilities. It is also a legal

Wheelchair Accessible Hotels: Real Examples of Accessible Hotels2024-10-22T10:36:11+02:00

How Has Artificial Intelligence Impacted Revenue Management Roles and Systems So Far?

2024-10-14T14:12:47+02:00

Question for Our Revenue Management Expert Panel: Some roles are shrinking due to Artificial Intelligence. How have revenue management roles and systems been affected to date? (Question by Oleksii Kapichin) Our Revenue Management Expert Panel Niko Krauseneck - Founder, RevenueRebel Tamie Matthews - Sales & Marketing Consultant, RevenYou Nikolas Hall - Owner, N.

How Has Artificial Intelligence Impacted Revenue Management Roles and Systems So Far?2024-10-14T14:12:47+02:00

9 Tips to Structure Your Pre-Arrival Communication

2024-10-08T19:22:20+02:00

As a hotelier, it is important to prioritize pre-arrival communication with your guests. This is the time when you can set the tone for their entire stay, ensuring that they feel welcome and valued from the moment they book with you. Why Is Pre-Arrival Communication Important for Hotels? Pre-arrival communication is all about creating a positive first impression and setting

9 Tips to Structure Your Pre-Arrival Communication2024-10-08T19:22:20+02:00

Key Considerations for Choosing the Right RMS During Budget Season

2024-10-08T19:31:36+02:00

As budget season approaches, selecting the right Revenue Management System (RMS) is one of the most critical decisions a hotelier can make. Whether you manage an independent hotel, an urban property, or oversee multiple hotels, a well-suited RMS can optimize pricing strategies, enhance profitability, and simplify your operational processes. The key to making the right choice lies in aligning your

Key Considerations for Choosing the Right RMS During Budget Season2024-10-08T19:31:36+02:00

How to Communicate Your Front Desk Upselling Deals Effectively

2024-10-08T19:28:05+02:00

Few hoteliers use front desk upselling to the max. Not only do the front desk employees need to stay up to speed with all the upselling deals, but they also need to be comfortable using essential communication skills and marketing techniques. In short, to get it right, you need to read each situation correctly and change your language accordingly. In

How to Communicate Your Front Desk Upselling Deals Effectively2024-10-08T19:28:05+02:00

Greeting and Welcoming Guests: How to Make a Great First Impression

2024-11-02T13:51:41+01:00

Greeting and welcoming guests includes everything from a verbal introduction to providing a written welcome message. Your greeting may also involve leaving gifts, offering useful information and answering questions. The importance of these initial interactions is difficult to overstate because guests will often make snap judgments based on them. You never get a second chance to make a first impression,

Greeting and Welcoming Guests: How to Make a Great First Impression2024-11-02T13:51:41+01:00
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