Hotel Technology

Is Conversational AI a Good Fit for Guest Communications?

Revfine.com2024-12-20T15:07:01+01:00

The power of Artificial Intelligence (AI) has been making waves in the hospitality industry. Considering rapid developments in AI-based hotel tech solutions, rising expectations of tech-savvy travelers, and challenges the industry faces, let’s explore the fit of conversational AI in guest communications, as well as its role and benefits. Beyond the Hype: Sophistication of Conversational AI Before exploring the answer

Is Conversational AI a Good Fit for Guest Communications?Revfine.com2024-12-20T15:07:01+01:00

Interview with CEO & Co-founder Tiago Araújo of HiJiffy

Revfine.com2024-03-29T14:57:45+01:00

In this article, we interview Tiago Araújo, the CEO & Co-founder of HiJiffy. Araújo launched HiJiffy in 2016 to enhance hotel guest communication. Today, HiJiffy leverages AI-driven technologies for direct bookings, new revenue streams, personalized communication with guests, and more. Can you tell us a bit about yourself? Absolutely. My educational journey began

Interview with CEO & Co-founder Tiago Araújo of HiJiffyRevfine.com2024-03-29T14:57:45+01:00

How Do You Take Your Hotel’s Data Game to the Next Level?

Revfine.com2024-02-12T11:52:53+01:00

So, you are interested in hospitality data? In the current world of hospitality, data has become the cornerstone of strategic and tactical decision-making. This article explores how data and data tools can help transform operations across the hotel, improve communication and efficiency, and drive revenue and profit growth. Uncover the first steps to integrating analytics into your hotel's day-to-day for

How Do You Take Your Hotel’s Data Game to the Next Level?Revfine.com2024-02-12T11:52:53+01:00

How can the Amazon Alexa Echo Speakers Improve Customer Experience

Martijn Barten2024-06-04T22:00:14+02:00

Over the last few years, Amazon Alexa Echo speakers have emerged as a mainstream consumer product, allowing customers to control their 'smart' devices and appliances from a single place. More recently, Amazon has also brought the technology into hotels and resorts, launching a dedicated Alexa for Hospitality service. In this article, you will learn more about Amazon Echo speakers and

How can the Amazon Alexa Echo Speakers Improve Customer ExperienceMartijn Barten2024-06-04T22:00:14+02:00

Smart Hotel: What Are the Benefits for Hotel Owners and Guests?

Martijn Barten2024-05-31T13:14:57+02:00

One of the most important technological trends within the hotel industry today is the rise of smart hotel technology. This technology can benefit both hotel owners and guests alike, potentially improving financial results as well as the customer experience itself. In this article, you will learn more about a smart hotel, why technology is becoming so important, and the various

Smart Hotel: What Are the Benefits for Hotel Owners and Guests?Martijn Barten2024-05-31T13:14:57+02:00

Housekeeping Technology; The Latest Tech used in Hotel Housekeeping

Martijn Barten2024-12-19T08:57:35+01:00

Housekeeping technology is important in hotels because it can assist the housekeeping department with its core tasks while allowing the team to improve efficiency and track and report progress. In this article, you can learn about the latest technology used in the hotel housekeeping field. Table of Contents: What is the Hotel Industry? What is the Housekeeping Department? The Importance

Housekeeping Technology; The Latest Tech used in Hotel HousekeepingMartijn Barten2024-12-19T08:57:35+01:00

Potential Impact of ChatGPT and other LLMs on the Booking Process

Revfine.com2024-02-01T22:11:40+01:00

Question for Our Revenue Management Expert Panel: How might the use of ChatGPT and other Large Language Models (LLM) affect the booking process? What impact might they have on revenue management? (Question by Massimiliano Terzulli) Our Revenue Management Expert Panel Massimiliano Terzulli - Revenue Management Consultant, Franco Grasso Revenue Team Oleksii Kapichin -

Potential Impact of ChatGPT and other LLMs on the Booking ProcessRevfine.com2024-02-01T22:11:40+01:00

7 Ways to Transform a Hotel Room Into a Smart Room

Martijn Barten2024-06-04T22:02:30+02:00

The smart hotel room concept is one of the most important technology trends emerging within the hospitality industry today. Indeed, the idea of a smart hotel is attractive to customers for a variety of reasons, including greater convenience and personalization. However, while many owners are willing to embrace the idea, many are unsure of how to implement smart room technology.

7 Ways to Transform a Hotel Room Into a Smart RoomMartijn Barten2024-06-04T22:02:30+02:00

Smart Hotel Room; What Are the Benefits for Hotel Owners and Guests

Martijn Barten2024-07-27T19:53:01+02:00

Smart room technology is a key trend for hotel owners to be aware of, and the desire to create a smart hotel is growing for a number of reasons. In this article, you will learn more about a smart room, why smart hotel technology is so important, and how smart hotel rooms can benefit hotel owners and guests alike. Table

Smart Hotel Room; What Are the Benefits for Hotel Owners and GuestsMartijn Barten2024-07-27T19:53:01+02:00

Front Office Technology: The Latest Tech for the Reception in 2024

Martijn Barten2024-06-07T13:10:17+02:00

Front office technology has seen significant development in recent years. Driven in part by the rise of COVID-19 and technological changes, these changes mean that today's front desk is different from the traditional reception office of the past. In this article, you'll learn about exciting developments in front-office technology and what they mean for your business. Table of Contents: What

Front Office Technology: The Latest Tech for the Reception in 2024Martijn Barten2024-06-07T13:10:17+02:00

Samsung Hospitality TV: Main Benefits, Key Features and More

Martijn Barten2024-10-18T17:34:25+02:00

A Samsung hospitality TV is a television set specifically designed for use by hotels and similar businesses. It will provide features that allow the TV to serve as a great in-room entertainment option for guests. Investing in a specialized hospitality TV is important because demands in the industry are very different from demands in domestic settings. Samsung's offerings support centralized

Samsung Hospitality TV: Main Benefits, Key Features and MoreMartijn Barten2024-10-18T17:34:25+02:00

Harnessing the Power of Generative AI in Guest Communications

Revfine.com2024-12-20T15:07:22+01:00

The industry’s adoption of Artificial Intelligence (AI) keeps pushing the boundaries of personalization and efficiency of guest communications. The emergence of generative AI models, like ChatGPT, is yet another revolution in that area. While it enhances the already existing benefits of platforms and tools powered by conversational AI, it also poses some challenges hoteliers need to consider before deciding on

Harnessing the Power of Generative AI in Guest CommunicationsRevfine.com2024-12-20T15:07:22+01:00

Best AI Use Cases and Strategies in Hotel Revenue Management

Suzanne2023-12-11T10:28:07+01:00

Question for Our Revenue Management Expert Panel: What are the most beneficial use cases and practical applications of AI in hotel revenue management? Where do you think the opportunities and pitfalls may lie? (Question by Alenka McMahon) Our Revenue Management Expert Panel Alenka McMahon - Managing Director, Hotel Revenue Services Limited Tanya Hadwick

Best AI Use Cases and Strategies in Hotel Revenue ManagementSuzanne2023-12-11T10:28:07+01:00

Hotel Innovations; Different Ways to Revolutionize Your Hotel Business

Martijn Barten2024-06-07T12:20:17+02:00

Hotel innovations refer to the introduction of new ideas, new business operations, new technology, and ways of approaching challenges within the hotel industry. It is important to keep innovating, as it helps you enhance guest experiences, gain a competitive advantage, and improve your reputation. In this article, you can explore some of the most important hotel innovations within different departments

Hotel Innovations; Different Ways to Revolutionize Your Hotel BusinessMartijn Barten2024-06-07T12:20:17+02:00

How AI Can Make a Difference to Hotels Today

Revfine.com2023-12-06T10:55:05+01:00

At first glance, AI and hospitality might not seem like the most natural fit. What makes hospitality unique is its human touch – the provision of experiences that are unique and special to the individual traveler. But AI doesn’t stop that. In fact, it can enhance it. Personalizing Stays and Streamlining Operations There are two ways in which AI enhances

How AI Can Make a Difference to Hotels TodayRevfine.com2023-12-06T10:55:05+01:00

AI + Hotel Marketing: 6 Ways AI is Here to Help

Revfine.com2023-12-06T11:17:09+01:00

Fear not. Robots won’t take our jobs. In the hospitality sphere, robots - or rather artificial intelligence - can propel our productivity, making our work more effective and our time more efficient. Here are six ways hotel marketing teams are using AI today. The Rise Of AI It’s barely been a year since access to generative artificial intelligence (AI) technology

AI + Hotel Marketing: 6 Ways AI is Here to HelpRevfine.com2023-12-06T11:17:09+01:00

Hotel Technology Trends: 20 Upcoming Innovations You Must Know for 2025

Martijn Barten2024-11-26T16:01:05+01:00

Modern hotels appeal to customers in several ways, including the quality of customer service, the facilities on offer, the property's design, and hotel technology. This technology is often used to deliver a superior customer experience. It is especially important to do so in the post-COVID era, when those customer expectations have changed, and people need more reassurance to travel. In

Hotel Technology Trends: 20 Upcoming Innovations You Must Know for 2025Martijn Barten2024-11-26T16:01:05+01:00

Unleashing AI and ChatGPT’s Potential in Your Hotel

Revfine.com2023-12-11T12:38:44+01:00

Everywhere you turn – whether it's the news, social media, or industry publications – the buzz surrounding AI and ChatGPT is inescapable. And for good reason. These two innovations are game changers, already making significant waves in the hotel and travel industry. They're revolutionizing everything from guest communication to marketing and revenue management. In this article, we'll delve into the

Unleashing AI and ChatGPT’s Potential in Your HotelRevfine.com2023-12-11T12:38:44+01:00

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