Qu'allez-vous apprendre ?
The hospitality industry stands at a technological crossroads where traditional performance metrics no longer tell the complete story. While occupancy rates, RevPAR, and ADR have long been the cornerstones of hotel performance analysis, today’s marketplace demands a more sophisticated approach.
Modern hoteliers must expand their analytical toolkit to encompass emerging factors like guest acquisition costs, sustainability initiatives, and staff retention rates. By embracing these 11 must-track metrics, properties can gain deeper insights and adapt to changing guest expectations.
Quels sont les sujets ?
Ci-dessous, vous trouverez un aperçu de tous les sujets.
- Modern metrics replace old hotel standards
- Space utilization maximizes all revenue streams
- RevPAM measures full property earning potential
- Total guest spend shows complete value
- Sustainability combines green goals with profits
- Happy staff create better guest experiences
- Technology drives efficiency and guest satisfaction
- Et plus…