News2020-01-29T13:02:29+01:00




Front Office Technology: The Latest Tech for the Reception in 2026

Front office technology has seen significant development in recent years. Driven in part by the rise of COVID-19 and technological changes, these changes mean that today's front desk is different from the traditional reception office of the past. In this article, you'll learn about exciting developments in front-office technology and what they mean for your business. Table of Contents: What Is the Hotel Industry? What Is Front Office Technology? Why Is It Important to Follow

Restaurant Marketing Agency: Why Choose External Marketing

A restaurant marketing agency is a company that specializes in marketing activities that are relevant for restaurants and similar businesses. Generally, businesses will outsource many of their marketing responsibilities to these agencies to reduce their own workload and benefit from specialist knowledge. In this article, you will learn about what these agencies are, how they work, the types of marketing they use, and the benefits these agencies provide. Table of Contents: How Is the Restaurant

How to Build an Effective Commercial Hotel Organization in 2024

A hotel’s commercial team—revenue management, sales, and marketing—is critically important to the financial health of a property. When working harmoniously, these functions combine to ensure a property is filled with high-value guests while minimizing acquisition costs as much as possible. However, “harmonious” is an unlikely descriptor for many hotel commercial teams. 3 Ways to Build an Effective Commercial Hotel Organization in 2024 Revenue management and sales professionals often find themselves at odds over whether to

Hospitality Trends: The Latest Trends in The Hospitality Industry for 2026

The hospitality industry is competitive, and businesses must keep up with the latest hospitality trends to avoid being left behind. Additionally, keeping pace with the industry is a great way to ensure your business delivers the customer experience people want and expect.  In this article, you will learn about all the hospitality trends 2026. Table of Contents: Why is it Important to Keep up With the Latest Hospitality Trends? Factors Responsible for Upcoming Hospitality Developments 28 Hospitality Trends in 2026 Hoteliers Should Know About 1. Renewable Energy 2. Sustainability 3. Wellness 4. Preventative & Holistic Spas 5. Safety & Hygiene

Important Restaurant Marketing Trends to Follow in 2026

Restaurant marketing is the main way that you will be able to reach new people, showcase your offerings, and attract more customers, but you will need to stay up-to-date with the latest restaurant marketing trends, too. This article teaches you about emerging marketing techniques and strategies in 2026 to remain fully competitive. Table of Contents: What is the Restaurant Industry? Why is it Important to Follow Restaurant Marketing Trends? 16 Popular Restaurant Marketing Trends of

5 Marketing Campaigns to Reengage Your Past Guests

Studies show that 64% of loyalty members are business travelers, and these loyal guests contribute a significant portion of hotel revenue, ranging from 30% to 60%. Despite the numbers, many hotels are still focusing only on attracting new guests and creating new bookings, when the truth is that re-engaging past guests is an essential strategy to maintain a steady stream of bookings and maximize profitability. Reengage Old Bookers by Spicing Things up Many hoteliers have

Common Booking Funnel Bottlenecks and How to Overcome Them

The road from research to booking is not exactly straightforward for today’s travelers. The competition is fierce for hoteliers, and so is the pushback from OTAs. It’s crucial for hoteliers to optimize their booking funnel so that the transition from research to booking feels smooth and natural for guests. 5

The 2024 Ultimate Guide to Google Hotel Ads

72% of travelers use metasearch engines in their booking journey! Google Hotel Ads (GHA) is a powerful metasearch solution for hoteliers looking to attract more guests and elevate their direct bookings and visibility. Whether you're a seasoned hotelier looking to enhance your direct bookings or a newcomer to the world

Hotel Association: 8 Benefits of Joining for Hotel Owners

A hotel association is a collective trade group or industry body for the hotel industry. Associations of this kind are typically made up of hotel brands, owners, management companies, suppliers, and other industry partners. Hotel associations are important because they provide support, networking opportunities, marketing assistance, guidelines, and access to

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