News2020-01-29T13:02:29+01:00




Ten Steps to Successfully Introduce AI to Your Hotel Teams

If you plan to roll out a new smart technology or artificial intelligence tool at your hotel, you need to design a thorough team onboarding process. Getting your hotel staff on board with a new solution is key to successful adoption and operational efficiency, but it can also positively impact employee morale and retention. Many hoteliers miss out on this opportunity by rushing to implement the new technology. This article lists the most important steps

An Overview of Metrics Every Revenue Manager Should Track

Navigating the complexities of hotel revenue management isn't easy. From demand forecasting and rate negotiations to inventory management and competitor analysis, there are plenty of challenges to keep revenue managers on their toes. But technology is changing the game. Today's revenue managers have powerful tools at their disposal that can help them streamline operations and focus on strategic optimization. The one-dimensional metrics that were used for decades are being replaced by more sophisticated measures that,

Best Time of Year to Walk the Camino de Santiago

Choosing the right time of year is arguably one of the most important decisions a pilgrim makes, directly impacting everything from accommodation availability to your daily walking experience. The "best" time depends entirely on your personal priorities: avoiding crowds, enjoying the weather, or seeking solitude. Here is a seasonal breakdown to help illustrate how different times of year shape the Camino experience. The Sweet Spot: Late Spring and Early Autumn (May-June & September) For most pilgrims, these months represent the optimal window to experience the Camino de Santiago in a balanced and sustainable way. Season Months Weather & Conditions

Hybrid Hospitality: The Future of Guest Services and Experiences

Hybrid hospitality is a modern form of hospitality, where traditional experiences are combined with the flexibility to adapt to guest needs. This approach places an emphasis on multi-purpose spaces. Hybrid services have grown in importance because many guests now want to combine leisure, business and well-being experiences. With flexible design and careful space management, your business can deliver this. In this article, you can learn about hybrid hospitality and why it matters, explore the key

Steps for Success: Evaluating and Pricing Group Business

Group business is an undeniably important piece of the revenue puzzle for hotels. However, not all group revenue is equally valuable or desirable. To achieve an ideal mix of group and transient business, hotels must undergo a detailed evaluation process—one that can be greatly aided with an advanced revenue management system. Ten Crucial Steps to Evaluating and Pricing Group Business In this article, you’ll find key steps and considerations for evaluating group business opportunities. 1.

Hotel Check-in Timing and Process Explained

Hotel check-in timing refers to when guests can check into a room or check out after their stay. It's often best to consider it as a window where staff and guests can align their needs. The timing is important to guests because it can limit or control their schedule. At

21 Hot Digital Trends in the Tourism Industry to Explore in 2026

The tourism industry is constantly evolving as new digital technology emerges. In this article, we explore some of the digital trends that are going to be most significant in the industry throughout the next year: from virtual reality, which is changing the booking process, to augmented reality, which is enhancing

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