News2020-01-29T13:02:29+01:00




Enjoying Boston on a Budget

Boston has a reputation for being expensive, but it's actually perfectly possible to have a lot of fun in Boston on a budget. If you balance your finances well (for example, offsetting accommodation costs by taking advantage of the city's walkability), you can have a full and productive trip to Boston without overspending. In this article, you'll learn how. Pick the Right Area to Stay In Core areas of Boston, like Back Bay and Beacon

Travel Smarter: How Technology Is Changing Car Rental Services

The tourism industry is always the first to embrace new technologies. People have become accustomed to buying plane tickets with a few taps, going through security with a facial recognition scan, and opening hotel rooms with a smartphone. But car rentals have long lagged behind. Remember those endless lines at the airport counters, the mountains of paperwork, and the hassle of getting keys – pure conservatism. But over the past couple of years, things have

10 Lessons for Successful Hotel Tech Transformations

Most hotels recognize the need for modern technology. But far fewer understand how to implement it successfully. In reality, transformations are rarely about technology alone. Without clear communication, strong leadership, and structured training, even the best systems can fall flat. In this article, we explore ten lessons from hotels that have successfully navigated major technology changes – and what you can learn from their approach. 10 Key Lessons for Successful Hotel Tech Transformation These lessons

Why Most Hotel AI Pilots Fail and How to Fix Yours

Many hotels approach artificial intelligence the wrong way. They start with the technology, then go hunting for problems it might solve. Six months later, the pilots are everywhere, and the impact is nowhere. In this article, you will learn a five-step framework for choosing the right AI workflow, pressure-testing it, and proving measurable returns before you scale anything further. Why Most Hotel AI Programs Stall The pattern repeats itself in property after property. A vendor

Diversifying Wealth: Why Investors Choose Hotel Funds

Creating a financial portfolio that is resilient needs proper capital allocation among tangible and stable investment assets. Current high-net-worth individuals are increasingly considering commercial real estate and international hospitality as ways of protecting their wealth against inflation risks and capital appreciation. Knowledge about the workings of these structured investments will aid you in formulating an optimal wealth management strategy for ensuring financial security in the changing global environment. What Are Regulated Hotel Development Funds? Regulated hotel development funds are structured investment vehicles designed to pool private capital for acquiring, constructing, or renovating premium commercial hospitality properties. Unlike speculative equity instruments

Google Maps and the Future of Experience Distribution

For years, hospitality businesses have invested heavily in making hotels, restaurants, and attractions discoverable across Google Search and Google Maps. Yet one important category of travel experiences remained largely absent from this ecosystem: premium on-water activities. That is beginning to change. As experience providers join Google's travel ecosystem, hospitality businesses can rethink how they market local experiences, boost ancillary revenue, and meet guests' expectations for seamless trip planning. The shift is bigger than a new

How Guest Experience Drives Hotel Revenue (and How to Maximize It)

From discovering your hotel to booking a room, from checking in to ordering room service — the guest experience isn’t a set of isolated touchpoints. It’s a journey. One that shapes how your brand is perceived and directly impacts your bottom line. Turning Happy Guests into Higher Profits The connection between guest satisfaction and revenue isn’t just intuitive — it’s proven. Hotels that prioritize guest experience consistently see higher ADR, occupancy, and RevPAR. In fact,

Hoteliers Beware: AI Versus Search Is a False Narrative

There’s a growing assumption in hospitality that AI is replacing search. If AI rises, search must fall. But this zero-sum mindset isn’t reality. Instead of replacing search, AI is expanding it. And it has the power to supercharge every hotel’s Find, Book, and Grow strategy too. Why Search Is Becoming

AI Agents for Hotels: Benefits, ROI, and Implementation Strategy

AI agents for hotels represent the next evolution of artificial intelligence in hospitality. Unlike traditional AI tools or chatbots that respond to prompts, AI agents can analyze data, make decisions, and take action across departments automatically. This will enable hotels to contend with staffing challenges and continue to meet and

Hotel Review Websites and Online Reputation Management Tips

Hotel review websites play a critical role in today's digital-first landscape. Crucially, they are no longer just a platform for customers to explore options; they can also serve as vital platforms for marketing and reputation management. Managing your reputation on these platforms is important because guests often check online reviews

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