News2020-01-29T13:02:29+01:00




4 Ways Hotels can Leverage AI & Big Data to Boost Direct Sales

AI and big data unlock opportunities for hotels to boost their direct revenue and operational efficiency while offering instant, personalized guest experiences. This article will focus on four ways hotels can leverage AI and Big Data to engage customers in the hotel direct booking process and drive their direct sales. 1) Deliver Instant Service With Conversational AI Conversational AI, a form of artificial intelligence such as AI chatbots, improves the quality of hotel customer service

The Five Boxes Your New Revenue Management (RMS) Should Check

Today things are different. There's a greater variety of more intuitive RMSs that are easy to use for your team and can be set up faster than legacy systems. Thanks to this development, finding an RMS doesn't have to be hard anymore. In the following article, you'll discover how to find the RMS that will help you do just that. Then, nothing will stand between you and optimized revenue, more efficient processes and higher profits.

What Hotel Revenue Management Innovations & Trends Can We Expect in 2022?

Question for Our Revenue Management Expert Panel: What are the top innovations and trends in hotel revenue management that we can expect to see in 2022? Our Revenue Management Expert Panel Nikhil Roy - Revenue & Pricing Manager, Key Hospitality B.V. Paulo Aragao - Revenue Management Professional Sandra Gannon - Commercial Consultant, Revenue Puzzle Daniel Feitosa - University Teacher Revenue Management, Faculdade Roberto Miranda    Chaya Kowal -

Hostel Management Systems: Everything You Need to Know

Hostel management systems are software solutions used within hostels to carry out key managerial tasks and oversee operations. In this article, you can learn about these systems, how they work, why they are so useful, their main features, and how much they cost. Table of Contents: Why Do Hostels Need Hostel Management Systems? What Are the Main Functions of Hostel Management Systems? Reservations & Inventory Management Channel Management Operations Management What Are Some of the

5 Hotel Management Software Solutions Every Hotel Needs

For hotel owners, revenue management is incredibly important. It involves selling the right room at the right time and price to the right customer via the right distribution channel to maximize business results. To assist with this, many hotels use hotel management software packages. In this article, you will find the five most important software solutions within the hospitality industry. Hotel Management Software Solutions Essentially, a hotel management software solution is any software that can assist in a hotel or resort's everyday management and operations. Many of these solutions can be used individually, but they can also often be connected,

Online Food Ordering System: Must-Have Features When Choosing One

An online food ordering system plays a key role in the restaurant industry, allowing customers to place orders and pay for them, while allowing your restaurant to receive orders, update inventory information, and access valuable customer data. In this article, you can learn about the most important features to look for when choosing your system. Table of Contents: Defining the Restaurant Industry An Online Food Ordering System Explained Why is an Online Food Ordering System

Hotel Night Auditor: How Technology is Changing the Role in Hotels

A hotel night auditor has one of the most important roles within a modern hotel, handling many of the critical end-of-day tasks, including both front desk and accounting duties. In this article, you can examine the role technology is playing in assisting night auditors, while also learning about some of the future opportunities and challenges. Table of Contents: What is the Hotel Industry? What is a Hotel Night Auditor? Hotel Night Auditor as Part of

6 Ways Your Hotel Might be Missing Revenue Opportunities

You'll probably agree that seizing revenue opportunities is more important now than ever - especially with costs increasing in every area of hotel operations and demand only recovering. Otherwise, your property's profitability could take a severe hit, and its long-term business success may be at risk. Luckily, there are many

Restaurant Advertising Trends You Should Know About

Restaurant advertising has never been more important. As people return to eating out after the upheavals of COVID and other disruptions, they may search for new dining experiences and convenient spots for quick meals. Your restaurant must be at the forefront of these potential customers' minds. In this article, you'll

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