Top Sites Like Airbnb That Can Help Hoteliers Maximize Bookings
Sites like Airbnb represent an important expansion in peer-to-peer rental options. Airbnb sparked huge changes in the hospitality sector by first introducing the model. However, websites like Airbnb are becoming more common and offer innovative and unique opportunities for owners and travelers alike. Likewise, as a hotel owner, they're both a source of inspiration and your competition. In this article, you'll discover the most important sites, their effect on the hospitality sector, and methods to
How Digital Travel Authorizations Are Shaping Hotel Stays in 2026
Digital travel authorizations are changing the way you plan international trips. By understanding how these systems interact with hotel operations, you can streamline check-ins, enhance your stay, and reduce last-minute travel stress. This guide explains the impact on hotels and how you can use these insights to improve your experience. How Travel Authorizations Affect Hotel Operations Electronic travel authorizations have become a standard part of international travel. Hotels now encounter guests who arrive with digital
What Would Your Ideal Revenue Management AI Agent Do?
Question for Our Revenue Management Expert Panel If you could design just one AI Agent to support your revenue management projects and workflows, without any restrictions or limitations, what would it do and why? (Question by Michael J. Goldrich.) Our Revenue Management Expert Panel Ric van Holthe tot Echten - Founder & Managing Partner, Revenue Guru Massimiliano Terzulli - International Business Developer, Franco Grasso Revenue Team Dermot
What Would Your Ideal AI Agent for Hotel Marketing Do?
Question for Our Hotel Marketing Expert Panel If you could design just one AI Agent to support your hotel marketing projects and workflows, without any restrictions or limitations, what would it do and why? (Question by Michael J. Goldrich.) Our Marketing Expert Panel Michael J. Goldrich - Founder & Chief Advisor, Vivander Nicolas Fissendjidis - Founder, The Orange Studio Daniel Zelling - Managing Director & Founder, Opensmjle Stephanie
AI Agents for Hotel Front Desks and What to Automate First
AI agents for hotel front desks are software systems that understand a guest's request in plain language and complete it directly in the property management system, from a check-in to a late checkout, without a staff member relaying every step. They are becoming important now because missed calls and after-hours gaps cost hotels bookings that a person was never available to answer. Key Takeaways: AI agents can complete routine front-desk actions through PMS-connected workflows, not just answer FAQs. The best first tasks are frequent, policy-based, low-emotion, reversible, and easy to audit. Front desk AI needs clear handoff rules for complaints,
Why “Travel-Ready” Guests Are Becoming a New Hospitality KPI
For years, hotels have measured the guest journey from booking confirmation to post-stay review. Yet a growing part of the experience now happens before the guest even reaches the airport. Entry requirements, digital forms, health declarations, payment confirmations, airport tax rules, and airline checks all sit outside the hotel's direct control, but they strongly influence how relaxed, prepared, and satisfied a guest feels on arrival. This is especially relevant for island destinations, where small disruptions
From Forms to Foresight: Why Pre-Arrival Data Is the Next Guest Experience Advantage
Hospitality leaders often talk about personalization as if it begins when the guest walks through the door. In practice, the most useful signals appear much earlier: when the traveler books, prepares documents, checks airline rules, arranges transfers, shares arrival times, and decides what they need from the destination before they leave home. This is where the wider shift toward digital travel preparation becomes strategically important. Turning eTravel Readiness Into Guest Insight A traveler researching eTravel
Travel Smarter: How Technology Is Changing Car Rental Services
The tourism industry is always the first to embrace new technologies. People have become accustomed to buying plane tickets with a few taps, going through security with a facial recognition scan, and opening hotel rooms with a smartphone. But car rentals have long lagged behind. Remember those endless lines at
10 Lessons for Successful Hotel Tech Transformations
Most hotels recognize the need for modern technology. But far fewer understand how to implement it successfully. In reality, transformations are rarely about technology alone. Without clear communication, strong leadership, and structured training, even the best systems can fall flat. In this article, we explore ten lessons from hotels that
Why Most Hotel AI Pilots Fail and How to Fix Yours
Many hotels approach artificial intelligence the wrong way. They start with the technology, then go hunting for problems it might solve. Six months later, the pilots are everywhere, and the impact is nowhere. In this article, you will learn a five-step framework for choosing the right AI workflow, pressure-testing it,