News2020-01-29T13:02:29+01:00




Why the Way You Fly to Rome Can Affect the Whole Hotel Stay

A trip to Rome does not begin when you unlock your hotel room. It begins with the flight you choose, the time you land, and how smoothly you move from the airport into the city. Arriving tired, delayed, or unprepared can affect your first impression of the hotel and the whole stay. With better planning, travelers can protect their first day and enjoy Rome with more energy, less stress, and a clearer sense of comfort.

Best Family Stops on a Perth Road Trip in Western Australia

Planning a family road trip in Western Australia? Long drives and restless kids can quickly turn a whimsical idea into a stressful trip, especially if there isn’t enough to do along the way. But this is where Western Australia really stands out. There are plenty of playgrounds, wildlife experiences, and tempting detours that break up the drive, truly making the actual journey a highlight. In this article, you’ll learn the best family-friendly stops near Perth,

How AI Voice Agents Can Improve Guest Communication in Hotels

Guest communication is one of the first things people notice about a hotel. A guest may call before booking a room. Another guest may call after reaching the airport. Someone may ask about check-in time, breakfast, parking, Wi-Fi, room service, and many other small things. These questions may look simple, but they matter a lot. When guests get a clear answer quickly, they feel relaxed. They feel the hotel is active and helpful. But when

Hotel Groups: Top 10 Luxurious Hotel Groups to Work For

Some hotel groups are geared towards the higher end of the market. They focus on offering premium luxury accommodations and services to the more discerning traveler. A certain amount of cache comes with working for a high-end hotel group, as well as better compensation and benefits. Here are some of the most luxurious hotel groups you can work for today. Table of Contents: What is the Hotel Industry? What is a Hotel Group? How to

How Guest Experience Drives Hotel Revenue (and How to Maximize It)

From discovering your hotel to booking a room, from checking in to ordering room service — the guest experience isn’t a set of isolated touchpoints. It’s a journey. One that shapes how your brand is perceived and directly impacts your bottom line. Turning Happy Guests into Higher Profits The connection between guest satisfaction and revenue isn’t just intuitive — it’s proven. Hotels that prioritize guest experience consistently see higher ADR, occupancy, and RevPAR. In fact, a Cornell study found that a one-point increase in online review scores can raise RevPAR by up to 1.42%. But what’s behind this link? And

Self-Check-in Hotel Software: Increase the Hotel Guest Experience

Self-check-in hotel solutions can help to improve the guest experience within hotels, while also making life easier for your front desk employees. In this article, you can learn all about self-check-in hotel technology, explore the different options available, gain an appreciation of the benefits and find out about the most advanced options. Table of Contents: What is the Hotel Industry? Why is Focusing on the Hotel Guest Experience Important? What is Self-Check-in Hotel Software? Self-Check-in

Enjoying Boston on a Budget

Boston has a reputation for being expensive, but it's actually perfectly possible to have a lot of fun in Boston on a budget. If you balance your finances well (for example, offsetting accommodation costs by taking advantage of the city's walkability), you can have a full and productive trip to Boston without overspending. In this article, you'll learn how. Pick the Right Area to Stay In Core areas of Boston, like Back Bay and Beacon

How Hotel Competitor Analysis Can Improve Your Market Position

Hotel competitor analysis is a systematic process where you evaluate rival properties. This allows you to get a clear sense of their strengths, weaknesses, reputation, unique selling proposition, and overall market position. Analyzing competitors is important because it allows you to make more strategic decisions about your own pricing, marketing,

What AI-Driven Discovery Means for Hotel Revenue?

AI-driven discovery is changing how travelers find hotels, compare options, and decide where to book. Instead of browsing pages of search results, guests increasingly ask AI tools for specific recommendations based on budget, location, amenities, and preferences. This shift has major implications for hotel revenue, channel mix, OTA dependency, and

Hotel Activities: Essential Guide to Engaging Guest Experiences

Hotel activities are the various things guests can do for enjoyment during their stay. Examples can range from spa treatments and live entertainment, to city tours and outdoor adventure activities. The hotel activities on offer can make a huge difference to the guest experience, helping to create memorable moments. Designing

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