News2020-01-29T13:02:29+01:00




Why Context is Everything in Hotel Analytics: Six Real-World Lessons

In hotel management, numbers are everywhere: dashboards, reports, presentations. These numbers offer a sense of control and clarity. But numbers on their own don’t tell the full story. Relying on isolated metrics can lead to misguided strategies, missed opportunities, and costly mistakes. It’s the context that brings meaning to the numbers: in addition to the numbers as shown, is there something we don’t know that gives what we do know a different outcome or perspective?

How to Segment Your Guests: 5 Basic Tips to Boost Conversions

Understanding your guests is key to standing out as a hotel. But with diverse demographics and travel styles, a one-size-fits-all approach simply won't cut it. This is where guest segmentation comes in, a powerful strategy that allows you to personalize your offerings and communication to resonate with each guest on a deeper level. This article explores the power of guest segmentation for hoteliers, from understanding its core benefits to implementing a successful segmentation strategy within

Digital Marketing Strategies Transforming the Hospitality Industry

The hospitality industry has undergone a dramatic transformation through the integration of digital marketing. Hotels, resorts, and travel brands are moving away from traditional advertising to adopt Digital Marketing Strategies, transforming the Hospitality Industry, leveraging data-driven insights, real-time engagement, and online platforms. This digital revolution allows hospitality businesses to connect with guests on a deeper level, offering seamless online booking, mobile check-ins, and immersive virtual experiences that align with evolving traveler expectations. Using Data to

Hotel Energy Solution: Save Money and The Planet

The right hotel energy solution is a major concern for any hotel business. Rising energy costs can dramatically affect your bottom line. In addition, today's eco-minded travelers are increasingly concerned with the impact of their stay on the environment. In this article, you'll learn how your hotel business can reduce costs, attract more guests, and care for the planet at the same time. Table of Contents: Understanding the Hotel Industry: Hospitality, Accommodation and More Sustainable

20 Country Marketing Strategies to Attract More Tourists in 2026

One of the most important tasks of a tourist board organization or DMO is to research and analyze the main objectives of your country's marketing plan to drive tourist traffic to your target region. There are several ways you can promote your country. This article gives insights into the best country marketing strategies that help attract more visitors in 2026. Table of Contents: What Is Country Marketing? Why Is Country Marketing Important? Who Is Responsible for Country Marketing? 20 Country Marketing Strategies to Attract More Tourists in 2026 1. Highlight the Main Attractions 2. Identify Your Target Visitors 3. Obtain

How Luxury Hotels Use Technology to Elevate Comfort and Convenience

The hospitality industry has always been about anticipating needs before guests even realize they have them. But today's luxury hotels have taken this art to an entirely new level, weaving technology so seamlessly into the guest experience that it feels less like innovation and more like intuition. Walk into a top-tier property now, and you'll find yourself in spaces that respond to your preferences, remember your habits, and somehow manage to feel both cutting-edge and

Why Vacation Condos Are Gaining Popularity With Modern Travelers

The way people travel today looks very different from just a few years ago. Travelers are no longer satisfied with accommodations that simply provide a place to sleep. Comfort, privacy, flexibility, and personal space now influence booking decisions more than brand names. As travel becomes more experience-driven, expectations for where we stay continue to evolve. In this article, you’ll learn how modern travel preferences are reshaping accommodation choices and why vacation condos are becoming a

Is WhatsApp the Secret to Your Hotel Guest Engagement Strategy?

WhatsApp isn’t just a guest messaging tool. It is a faster, more personal way to connect with guests across their journey. Hotels are using it to boost check-in rates, improve service touchpoints, and even increase on-site sales. In this guide, you’ll learn when WhatsApp works best compared to email and

17 Destination Marketing Strategies to Attract More Visitors in 2026

Destination marketing can be invaluable for anyone who makes money by increasing the number of people traveling to a location. This includes local and national governments, airlines, travel agents, entertainment venues, tourist attractions, and operators of hotels and resorts. In this article, you will learn more about some of the

Hospitality Management: The Essentials About Hospitality

Hospitality management has various objectives and functions that differ from one business to the next. However, its primary goal remains the same; to provide customers the best service and a flawless experience from start to finish. If you are interested in a career in hospitality management, you will learn all

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