News2020-01-29T13:02:29+01:00




Destination Management: How Tourism Adds Value to Your Destination

Destination management can play a vital role in helping unlock the many benefits associated with tourism while ensuring that your destination delivers something unique for travelers. In this article, you will learn more about destination management and how it can help ensure tourism adds value to your destination. Table of Contents: What is Destination Management? Why is Destination Management Important? How to Execute Destination Management 1. Place – What is the Destination? 2. People –

Revenue Manager: Tasks, Skills, Education, Salary, Courses and More…

The role of a revenue manager is one of the most important within hotels and similar organizations, assisting the business by optimizing financial performance. However, many people remain unclear about exactly what a revenue manager is, what tasks are connected to the job, the level of education required, and the salary. In this article, you can learn more about these aspects and build a much clearer picture of what 'revenue manager' really means. Table of

Revenue Management in 2021 – Basing Every Decision On Data

In 2020, revenue managers were forced to make a massive shift. Instead of leaning on in-house on-the-books (OTB) data, historical and compset information, you now need to focus on much broader data sets. But collecting and evaluating more data takes your team more time. In this article, you'll learn how hotels can use data for a successful post-covid recovery strategy. Data Gives You a Deciding Edge If your hotel is among the 87% of properties

How AI Increases The Profitability of a Hotel’s Front Office

Hotel front offices are often considered cost centers when they should be seen as profit centers. Artificial Intelligence (AI) can filter and solve customer requests and FAQs so that staff can focus only on high-value customer requests. Innovation is Not About Replacing Humans With Machines Complacency is the main obstacle to hotel front office modernization. Hoteliers tend to compare their front office human staff is tasks and try to find a machine that could replicate

The Importance of Benchmarking in Hotel Management

In the dynamic world of hotel management, every day is different. It can feel difficult to find the time to take stock of your property's performance, which can be a problem in such a competitive industry where staying ahead of the game is crucial. When navigating the industry's complexities, benchmarking is the unsung hero for hoteliers. Let's dive into the importance and value of benchmarking in the hospitality sector, unlocking the secrets that can elevate your hotel to new heights. The Essence of Benchmarking Imagine you're running a marathon – some days, it may feel like you are. To win

Airline Revenue Management: What is It, How Does it Work & Examples

Given the volatility of demand and the high fixed costs involved in operating commercial flights, it's no surprise that the airline industry has always been at the forefront of revenue management. Commercial airlines were some of the first companies to analyze consumer behavior and tailor their prices to the information. In this article, you'll learn everything you need to know about revenue management. Table of Contents: What Is the Airline Industry? What Is Revenue Management?

All-Inclusive Resorts: Successful & Effective Marketing Strategies

All-inclusive resorts can appeal to guests through convenience and value for money, but using the right marketing strategies is essential. In this article, you can learn about all-inclusive resorts, learn about the different customer groups to focus on, and explore the most effective marketing strategies to deploy. Table of Contents: What is the Hotel Industry? What Is an All-Inclusive Resort? Target Groups for All-Inclusive Resorts Multi-Generational Families Adventure Seekers Health and Fitness Travelers Luxury Vacationers

Discover Why These Hotels Enjoy a 15%-40% Higher Revenue Than 2019!

When you review your hotel's mid-year numbers, what do you see? Are your occupancy rates up? Is revenue up? Is your hotel enjoying a revenue boost from 2019? A sample of over 400 revenue-managed hotels found they're on track to close 2022 with a 15%-40% revenue boost from 2019. A

How to Solve Staffing Shortages in the Hospitality Industry with Technology

Staffing shortages within the hospitality industry can hurt the quality of a business and the experience that customers or guests receive. However, the consequences of staffing issues can be greatly reduced through intelligent investment in technology. In this article, you can learn more about how technology can be deployed to

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