News2020-01-29T13:02:29+01:00




How To Leverage Data Across 4 Key Hotel Departments

There is no shortage of data in the hospitality industry. From travelers browsing your website to entering information on OTAs and post-stay surveys, hoteliers collect immense amounts of hotel data daily. For this data to be useful, it must be organized and filtered, so it's decipherable and helps guide decision-making. Decisions Based on Business Intelligence Using data analytics, hoteliers can examine vital business intelligence information collected from sources, like their reservation system or Google Analytics,

Break Siloes and Foster Synergies to Optimize Hotel Profits

Hotels looking to optimize profits must break the silo mentality. They must align their teams and synchronize their knowledge. In this article, you'll learn how to break siloes and foster synergies to optimize hotel profits. Steps to Creating a Connected Commercial Organization The movement toward commercial revenue is a good start. Many hotels have brought sales, marketing, revenue management, and distribution under a single commercial revenue leader. But it's not a single person's job. It

How the Internet of Things (IoT) can Benefit the Hospitality Industry

One of the most important emerging trends for those in the hospitality industry is the Internet of Things, or IoT for short. It is, therefore, important for hotel owners, managers, and other business leaders to make the most of it, yet many people still struggle to understand what it is and how it can help fully. In this article, you will find out more about what the Internet of Things is, and how it

Satisfaction Up, Volume Flat, What’s Driving the Divide?

The first quarter of 2025 offered a nuanced picture for the global hospitality industry. Analysis reveals continued growth in global guest satisfaction, measured by the Global Review Index™ (GRI). Indeed, satisfaction levels briefly surpassed the 2019 benchmark of 86.4% in June of 2024. Despite a typical seasonal dip in January, strong performance, particularly in March, pushed the Q1 2025 GRI to 86.7%, the highest in four years. However, this positive achievement contrasts with near-stagnant growth in review volume and significant regional variations. This analysis explores the crucial Guest Experience Trends Q1 2025, dissecting the data driving performance. GRI Reaches New

Airbnb Owner Login: SEO Tips to Optimize Your Airbnb Listing

Airbnb owner login credentials allow you to list a property on the Airbnb platform. Once you have your Airbnb host account, you can create a listing and manage it by adding pricing, photos, and availability information. Your Airbnb owner login is important because it allows you to optimize your property listing on the platform, using SEO techniques. This, in turn, helps you to maximize the number of bookings you are able to attract. In this

Hotel Door Stopper: Definition, Uses, Benefits and the Main Types

A hotel door stopper is used to control the movement of a swinging door. They are often mounted on the wall, floor or the hinges of the door and limit how far the door can open. Door stoppers are important because they protect walls and doors in hotels. The presence of a door stopper prevents the door handle, door knob or other parts of the door from impacting the wall or from hitting other objects.

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