Hospitality Leaders Reflect on Career Lessons and Growth Tips
Question for Our Hotel Marketing Expert Panel Knowing what you know now about career paths, developing skills and gaining experience in the hospitality industry, what advice would you give to your younger self on first entering the workforce? Our Marketing Expert Panel Michael J. Goldrich - Founder & Chief Advisor, Vivander Moriya Rockman - Chief of Marketing, Smiling House Luxury Global Kamila Zawadzka - Marketing Lead, The
9 Top Tips for Effective Pricing Strategies for Hotels & Resorts
An effective, data-driven room pricing strategy is the cornerstone of hotel distribution management, with the ultimate goal of finding the ideal price per room that ensures you can maximize revenue without losing guests to competing properties. 9 Effective Strategies for Rate Pricing While overall rate optimization is the main objective, there are various ways to get there. In this article, you will find nine effective strategies for rate pricing and how they can help drive
Why Context is Everything in Hotel Analytics: Six Real-World Lessons
In hotel management, numbers are everywhere: dashboards, reports, presentations. These numbers offer a sense of control and clarity. But numbers on their own don’t tell the full story. Relying on isolated metrics can lead to misguided strategies, missed opportunities, and costly mistakes. It’s the context that brings meaning to the numbers: in addition to the numbers as shown, is there something we don’t know that gives what we do know a different outcome or perspective?
How to Segment Your Guests: 5 Basic Tips to Boost Conversions
Understanding your guests is key to standing out as a hotel. But with diverse demographics and travel styles, a one-size-fits-all approach simply won't cut it. This is where guest segmentation comes in, a powerful strategy that allows you to personalize your offerings and communication to resonate with each guest on a deeper level. This article explores the power of guest segmentation for hoteliers, from understanding its core benefits to implementing a successful segmentation strategy within
How Los Angeles Hotels Are Redefining Executive Transportation
Guest experience does not begin at check-in or end at checkout. For executive travelers, mobility is part of the stay, shaping how smoothly business trips unfold and how hotels are remembered afterward. In cities like Los Angeles, where distance, traffic, and timing add friction, transportation plays an outsized role in service quality. Hotels modernizing transit now treat mobility as a strategic extension of their brand and service promise. In this article, you'll learn how Los Angeles hotels modernize transportation to strengthen loyalty, satisfaction, and advantage. Why Mobility Matters More in Los Angeles Than Any Other City Picture this: An executive
Traveling to Qatar in 2026: When to Go, What to Expect, and How to Plan
Over the past few years, Qatar has moved beyond its former image as primarily a transit hub or a destination for short business trips. Following major international events, the country’s infrastructure has changed noticeably: new districts have emerged, transportation systems have improved, and the range of hotels and leisure options has expanded. By 2026, Qatar will no longer feel like an “exotic stopover” but rather a clear, modern, and culturally distinctive travel destination. Planning a
How Artificial Intelligence is Changing the Travel Industry
Artificial intelligence is constantly improving, making it more reliable and attractive as a business solution. In particular, businesses in the travel industry are taking advantage of AI to perform various administrative and customer service tasks. Here, you will learn the uses and benefits of artificial intelligence and explain how it is changing how travel companies operate. Table of Contents: Understanding Artificial Intelligence The Role of AI Within the Travel Industry Examples of AI Within the
Hotel Marketing Checklist and Tips for Pre-Opening Success
Question for Our Hotel Marketing Expert Panel To ensure a successful launch, what key actions should be on a hotel’s marketing checklist in the months leading up to a new opening? (Question proposed by Kamila Zawadzka.) Our Marketing Expert Panel Kamila Zawadzka -
How Hotels Use Revenue Tools for Trend Prediction and Guest Insights
Question for Our Revenue Management Expert Panel: How can hospitality organisations leverage revenue management tools more effectively to uncover deeper insights into guest behaviour and forecast booking patterns with greater accuracy? Our Revenue Management Expert Panel Chaya Kowal - Director of Revenue Management,
How to Spend 2 Weeks in Sri Lanka
Surrounded by a 1335 km coastline, framed by coconut trees and countless varied beaches, few visitors have complained after visiting the remarkable island nation of Sri Lanka. Measuring hardly 240 km across from its widest point, this pearl of the Indian Ocean may seem small in size, but it holds