News2020-01-29T13:02:29+01:00




Netflix & Hotels: What Can You Apply to Your Hotel’s Marketing Strategy?

Who isn’t familiar with Netflix? With over 222 million subscribers, this streaming platform has become the favorite of thousands of binge-watchers across the globe. You might wonder what hoteliers could learn from such a different company. Probably more than you would expect, hoteliers can replicate so many elements from Netflix’s strategy, but for today, let’s dive into their online user experience and how to apply it to your hotel website. 3 Strategies Your Hotel Can

2022 Top Upselling Deals and Trends in Hospitality

Without a doubt, the last couple of years have brought countless challenges for hoteliers. But despite that, many creative and forward-thinking teams were able to steer their properties through these challenging times. For many of them, upselling played a major role in their success. The 2022 Hospitality Market Report summarises their results. Read on to let the latest recovery and upselling trends and data on top-performing hotels and offers by region inspire you. Making The

Hospitality Meaning: Understanding the Hospitality Industry

Hospitality is a large and complex industry, meaning delivering services and solutions for guests. The hospitality sector is intimately connected to the hotel and travel industries yet distinct from both. "Hospitality" isn't just a set of services -- it's a culture. In this article, you'll learn about hospitality as an industry and a concept. Table of Contents: Hospitality: Meaning? What Is the Meaning of the Hospitality Industry? What Is the History of the Hospitality Sector?

Guests Expectations in 2025: A Complete Guide on How to Engage Travelers

As time passes and technology keeps evolving, we enter into a new era of guest expectations. As we've said before, it's no longer enough to meet their needs simply, the challenge now lies in exceeding them. What they wanted three years ago is not the same as what they want today or what they will want tomorrow. This leaves no other option but to adapt.  Today, the burning question on every hotelier's mind is: What do guests expect in 2025, and how can we engage them effectively? How Can the Hospitality Industry Meet and Exceed Guest Expectations in 2025? Today's

Interview with Founder and CEO Tom Dibble of Screen Pilot

In this interview, we're talking to Tom Dibble, the founder, and CEO of Screen Pilot. Screen Pilot optimizes hotels' direct distribution channels with comprehensive digital marketing solutions. This provides several benefits, including increased booking and brand recognition, decreased need for third-party services, and a larger return on investment. Can you tell us a bit about yourself? I was born in the U.K. and spent a few years in

Should Sales Teams Receive Revenue Management Training?

Question for Our Revenue Management Expert Panel: Should Directors of Sales be trained in Revenue Management? How would it affect their understanding of Revenue Management complexities, their results & strategy? (Question by Connor Vanderholm) Our Revenue Management Expert Panel Connor Vanderholm - CEO, Topline Tanya Hadwick - Group Revenue & Yield Leader, SunSwept Resorts Heiko Rieder - Vice President Business Development, Travel Charme Hotels & Resorts Diego Fernández

What Tech Trends Are Impacting Revenue and Guest Experiences In 2023?

Question for Our Revenue Management Expert Panel: What Tech Trends Are Impacting Revenue and Guest Experiences In 2023? Our Revenue Management Expert Panel Chaya Kowal - Cluster Director Of Revenue Management, Potato Head Family Diego Fernández Pérez De Ponga - Director of Revenue

Unique Direct Booking Perks: The Power of Travel Assistance Insurance

Today, as travelers seek a blend of convenience, security, and added value, hoteliers can distinguish themselves by providing incentives that resonate deeply with potential guests. Travel assistance insurance has emerged as a powerful tool that not only sets hotel’s direct channel offerings apart but also empowers guests with peace of

5 Ways to Invest Surplus Marketing Funds Before Year End

As the fiscal year ends, it’s not uncommon for hotel teams to discover unallocated funds in their marketing budget. Since the golden rule of budgeting is “use it or lose it,” here are five quick, effective ways to make an impact with surplus dollars before the end of the year.

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