News2020-01-29T13:02:29+01:00




Corporate Hospitality: Successful Planning and Implementation

Corporate hospitality is sometimes described as rolling out the red carpet for guests or providing entertainment. This is part of hospitality, but it's better to think of it as showing everything defining your individual brand. One of the reasons hospitality is important comes down to the basic need to ensure corporate customers feel valued. However, there's also the important element of ensuring they understand all of the available services there. In this article, you'll learn

Types of Maintenance Hospitality Companies Should Be Aware of

Types of maintenance can be more of an issue than hoteliers anticipate. After all, the subject of maintenance spans everything from changing lightbulbs to modifying, improving, or removing pipes from within your hotel’s plumbing system. People often assume that maintenance is about ensuring objective functionality. However, maintenance is also important in terms of the guest’s satisfaction as it directly correlates with what guests feel during their stay at your hotel. Table of Contents: What is

The On-Site or Remote Work Debate in Hotel Revenue Management

Question for Our Revenue Management Expert Panel: As there has been a significant increase in hybrid and remote working over the last few years, should the role of revenue manager be on-site or remote? And why? (Question by Oleksii Kapichin) Our Revenue Management Expert Panel Tamie Matthews - Sales & Marketing Consultant, RevenYou Connor Vanderholm - CEO, Topline Diego Fernández Pérez De Ponga - Director of Revenue Management,

Debunking Common Misconceptions about Revenue Management Systems

Revenue Management Systems (RMS) have become an essential tool for hoteliers aiming to optimize revenue and maintain a competitive edge. Yet, misconceptions and objections often deter some from adopting these systems. In this article, we’ll explore the most common objections and explain why they are often rooted in misunderstanding, shedding light on how RMS can transform revenue management in the hospitality industry. Debunking 8 Misconceptions about Revenue Management Systems Misconceptions about RMS often stem from

Types of Maintenance Hospitality Companies Should Be Aware of

Types of maintenance can be more of an issue than hoteliers anticipate. After all, the subject of maintenance spans everything from changing lightbulbs to modifying, improving, or removing pipes from within your hotel’s plumbing system. People often assume that maintenance is about ensuring objective functionality. However, maintenance is also important in terms of the guest’s satisfaction as it directly correlates with what guests feel during their stay at your hotel. Table of Contents: What is Maintenance in the Hospitality Industry? Why is Maintenance in the Hospitality Industry Important? 6 Types of Maintenance in the Hospitality Industry Preventive Maintenance Fixes Problems

Debunking Common Misconceptions about Revenue Management Systems

Revenue Management Systems (RMS) have become an essential tool for hoteliers aiming to optimize revenue and maintain a competitive edge. Yet, misconceptions and objections often deter some from adopting these systems. In this article, we’ll explore the most common objections and explain why they are often rooted in misunderstanding, shedding light on how RMS can transform revenue management in the hospitality industry. Debunking 8 Misconceptions about Revenue Management Systems Misconceptions about RMS often stem from

Hospitality Staffing: How to Hire the Best Hospitality Employees!

Managing your hospitality staffing needs is a crucial part of effective management, but how do you actually go about hiring the best employees? In this article, you can gain some useful advice on how to optimize your recruitment process. Along the way, you will also find a breakdown of the main skills and qualities to look for in new recruits. Table of Contents: What is the Hospitality Industry? Overview of The Most Common Hospitality Positions

Data Collection Tips for Delivering Personalised Guest Experiences

Question for Our Hotel Marketing Expert Panel What are the top tips and best practices for hotels to collect data in order to deliver personalised guest experiences? How can hotels handle data privacy? (Question by Michael J. Goldrich)  Our Marketing Expert Panel Michael

How Long Can a Guest Stay at a Hotel? Stay Lengths Explained

How long a guest can stay at a hotel is something that many people, both guests and hoteliers, ask. The answer needs to account for the types of service, amenities, comfort, and so much more. The subject is important since it touches on almost every aspect of the experience. Whether

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