Voice Search: How the Hospitality Industry Can Benefit From It!
The increased use of voice search in the hospitality industry has been one of the major technology trends in recent times. Yet, reliable voice search is still relatively new, and many hotels and restaurants have started recognizing its potential. In this article, you will learn more about voice search and how hospitality companies can benefit from it. Table of Contents: What is Voice Search? Difference Between Voice Search and Text Search Voice Search vs. Virtual
Space Industry: The No. 1 Guide into Space!
The space industry is a diverse and growing industry, encompassing not only the various manufacturing and service roles within the space economy but also the emerging field of space tourism. In this article, you will learn about what the space industry encompasses, its history, and the main organizations to be aware of. Table of Contents: Defining the Space Industry A Brief History of the Space Industry Video: The History of The Space Industry (1955-1975) Aircraft
Hotel Course: A List of Courses & Hotel Educators
The hotel industry has various jobs on offer, from reception and housekeeping positions right the way up to senior management roles. Some of the jobs within a hotel require very specific skills and knowledge, and a hotel course can help with this. Read on to learn all about the various hotel courses on offer. Table of Contents: The Hotel Industry Explained! What is Hotel Management? Interested in a Hotel Course? What Skills Do You Need
Tourism Course: A Complete Overview of Courses & Tourism Educators
A tourism course can help to provide the skills and knowledge needed to excel in any tourism role, including senior management positions. In this article, you can learn much more about the numerous available tourism courses, their benefits, where you can find them, and the educators that offer these courses. Table of Contents: What is the Meaning of Tourism? What is Tourism Management? Interested in a Tourism Course? The Skills You Need in Tourism What
Guest Communications: Gold Standards, Key Challenges, and the AI
Time and effort going into answering guest queries should not be underestimated. How to optimize the process to benefit your guests and your staff? This article explores how hotel tech solutions powered by artificial intelligence (AI) can help you do that. Still, first, it outlines the reasons behind the high volume of guest questions, the value of achieving the gold standard in responding to them, and the challenges hoteliers face to succeed in that area. Questions About Everything, on Every Channel, on Repeat Ask any member of your reservations, front office, or social media teams about the type and volume
How to Attract and Convert the Millennial Hotel Booker
A recent study by Boutique Hotelier (1) revealed that 42% of millennials plan to spend more on travel in 2023, presenting a significant opportunity for hotel brands. With this in mind, we've been keeping a close eye on the latest generation of travelers to understand what sets them apart from other guests and how savvy hoteliers can adapt their offerings to suit their needs and encourage more reservations. 4 Tips to Attract and Convert Millennial
Five Ways Lodging Businesses can Prepare for 2023
2022 brought unique challenges for lodging businesses as demand strengthened post-pandemic and ‘revenge travel’ soared. As labor shortages reached all-time highs and hotels struggled to fill roles, management was required to face a significant increase in demand with limited resources. The industry responded to these challenges and ended the year exceeding pre-pandemic RevPar. Hoteliers adopted technology to help fill the labor gaps and learned they could do more with less. Guests became accustomed to using
Are Flexible Revenue Management Conditions Due to COVID Here to Stay?
Question for Our Revenue Management Expert Panel: Are the recent booking condition changes (e.g. increased flexibility around cancellation policies, check-in and check-out) a temporary solution or a more permanent change for the hospitality industry? Our Revenue Management Expert Panel Christoph Hütter - Revenue
Biggest Hotel Learnings in Guest Communication due to Covid
Question for Our Hotel Marketing Expert Panel What has been your biggest learning in guest communication over the past 12 months? Our Marketing Expert Panel Colleen Buckley - Hospitality Marketing Executive Reshan Jayamanne - Digital Marketing & Sales Strategist, Bnb Optimized Nicolas Lajambe
Intelligent Pricing Automation: Learning from Satellite Navigation
In the mid-90s, when satellite navigation (sat-nav) starting to get popular, the navigation systems based their route recommendation on static data. The result: drivers often didn’t trust the sat nav because the recommended route was not the optimal one. Well, things have changed in the sat-nav landscape. In this article,