News2020-01-29T13:02:29+01:00




Aviation Management: A Great Guide to Start Your Career in Aviation

Aviation management positions have much to offer, providing you with a combination of responsibility, a varied day-to-day working life, excellent employee benefits, and good pay. However, getting started in such a role can be challenging. Here, you will find a useful guide to help you begin your career as an aviation manager. Table of Contents: Getting to Know the Aviation Industry What is Aviation Management? What Will You Learn With an Aviation Management Degree? Bachelor's

Tips to Boost Your Hotels Upsell Conversion With Powerful Visuals

Images can prompt strong emotions and move people to take action. Since you probably know this already, you use beautiful photos on your website to convince site visitors to make a reservation. But have you ever thought of applying this to pre-arrival upselling and cross-selling to increase your conversions? Read on to learn how you can leverage the power of representative photos to help sway guests in favour of your upsell. The Right Images for

4 WhatsApp Tips for Hotels to Improve Guest Satisfaction

WhatsApp is one of the world's most popular mobile apps, and the single most popular mobile messaging platform in 128 countries, according to Market Intelligence Insights. Given that hotel guests are rarely far from their smartphones, it is understandable that many want to communicate with hotel staff via WhatsApp. Meanwhile, the rise of hotel chatbot technology also makes this a more appealing proposition for hotel owners. In this post, you will learn more about how

Let’s Get Digital: Creating a Smart Guest Journey for Your Hotel

Coronavirus threw a lot of well-established routines and best practices overboard without warning. Within only a few months, almost every aspect of hotel operations had to be re-examined and updated in ways nobody would have predicted at the start of 2020. To help you navigate this transition, this article sums up actionable tips on how you can adapt your guest journey to the new reality. New Automation Standards Due to The Corona Pandemic New, strict

How to Write a Restaurant Description: A Complete Guide

How to write a restaurant description is a concept at the center of every great culinary experience. A well-crafted description lets you attract guests and enrich the experience of regulars. Succinctly describing your establishment is vital to success in today’s competitive market. In this article you’ll learn how to create and leverage a restaurant description to establish brand identity and attract loyal customers. Table of Contents: Understanding Restaurant Descriptions The Importance of Restaurant Descriptions Essential Elements of Restaurant Descriptions Establishing Your Identity Crafting Your Story Creating Atmosphere Digital Marketing Techniques Mobile Optimization Multi-Platform Strategy Local Search Success Advanced Writing Techniques

Hotel Bill Format: Essential Guidelines for Professional Hospitality Invoicing

A hotel bill format is a standard framework or template used to document charges a guest has incurred over the course of their stay. This includes the cost of the room itself, as well as the charges associated with additional services used. Having a hotel bill format in place is important because it allows for accurate record-keeping and transparent communication with guests. By using an established format or template, you can save time and prevent

4 Guest Messaging Trends Every Hotelier Should be Aware of

Traveler expectations are changing rapidly as digital and contactless forms of communication become more popular across the hospitality industry. Today's travelers expect to be able to check into their flights through mobile apps, buy train tickets online, and communicate with their accommodation providers through text. Read on to learn more

How to Make Effective Upselling Part of Your Hotel’s Culture?

In hospitality, you’re always trying to do just a little bit better, both in terms of the experience you offer guests and the revenue you generate. Implementing new ideas and making them part of your property’s culture can seem challenging. But with the right training, it’s easier than you may

What are the Pros and Cons of Outsourcing Hotel Revenue Management?

Question for Our Revenue Management Expert Panel:  What are the advantages and disadvantages to outsourcing revenue management? Is there a difference depending on hotel / property type? Our Revenue Management Expert Panel Diego Fernández Pérez De Ponga - Director of Revenue Management, Palladium

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