News2020-01-29T13:02:29+01:00




4 Ways Hotels can Leverage AI & Big Data to Boost Direct Sales

AI and big data unlock opportunities for hotels to boost their direct revenue and operational efficiency while offering instant, personalized guest experiences. This article will focus on four ways hotels can leverage AI and Big Data to engage customers in the hotel direct booking process and drive their direct sales. 1) Deliver Instant Service With Conversational AI Conversational AI, a form of artificial intelligence such as AI chatbots, improves the quality of hotel customer service

The Five Boxes Your New Revenue Management (RMS) Should Check

Today things are different. There's a greater variety of more intuitive RMSs that are easy to use for your team and can be set up faster than legacy systems. Thanks to this development, finding an RMS doesn't have to be hard anymore. In the following article, you'll discover how to find the RMS that will help you do just that. Then, nothing will stand between you and optimized revenue, more efficient processes and higher profits.

What Hotel Revenue Management Innovations & Trends Can We Expect in 2022?

Question for Our Revenue Management Expert Panel: What are the top innovations and trends in hotel revenue management that we can expect to see in 2022? Our Revenue Management Expert Panel Nikhil Roy - Revenue & Pricing Manager, Key Hospitality B.V. Paulo Aragao - Revenue Management Professional Sandra Gannon - Commercial Consultant, Revenue Puzzle Daniel Feitosa - University Teacher Revenue Management, Faculdade Roberto Miranda    Chaya Kowal -

Hostel Management Systems: Everything You Need to Know

Hostel management systems are software solutions used within hostels to carry out key managerial tasks and oversee operations. In this article, you can learn about these systems, how they work, why they are so useful, their main features, and how much they cost. Table of Contents: Why Do Hostels Need Hostel Management Systems? What Are the Main Functions of Hostel Management Systems? Reservations & Inventory Management Channel Management Operations Management What Are Some of the

Should Sales Teams Receive Revenue Management Training?

Question for Our Revenue Management Expert Panel: Should Directors of Sales be trained in Revenue Management? How would it affect their understanding of Revenue Management complexities, their results & strategy? (Question by Connor Vanderholm) Our Revenue Management Expert Panel Connor Vanderholm - CEO, Topline Tanya Hadwick - Group Revenue & Yield Leader, SunSwept Resorts Heiko Rieder - Vice President Business Development, Travel Charme Hotels & Resorts Diego Fernández

5 Ways Personalization Marketing is Used in the Travel Industry

The travel industry is highly competitive, and one of the best ways to attract and retain customers is to provide them with a personalized experience where they are treated as individuals. Personalization marketing is one of the best ways to achieve this because it means marketing content is more tailored and relevant. In this post, you will learn more about personalization marketing and discover five ways it can be used within tourism. Table of Contents

Marketing to Millennial Travelers: 5 Strategies for Hotels in 2023 & Beyond

Marketing to millennial travelers has become a top priority for many hotels and resorts. The generation travels at higher rates than any other, but considering their unique shopping behaviors and expectations is a must. Here are five tips for successfully marketing to millennial travelers. Marketing to Millennial Generation Millennials are

Hotel Companies: List of 10 Biggest Worldwide Hotel Company Examples

Hotel companies come in all sizes, from those with just a handful of properties to huge global organizations with hundreds of hotels. These companies offer some great opportunities for people at all levels of the industry, from hotel owners to those looking for entry-level work in hospitality. In this article,

Hotel Market Segmentation: Effective Tips & Strategies for Hoteliers

Hotels want to attract as many guests as possible to maximize revenue. One of the best ways to achieve this is to segment the hotel market so that different groups of people can be targeted with different marketing messages, pricing strategies, and services. In this article, you will learn some

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