What You Need to Know About Corporate Travel Management
Corporate travel management has gained much popularity due to its unmatched specialism in business travel. Booking travel for your business can be a time-consuming task. With so many routes and airfares, finding the best deal when organizing your employees’ travel itineraries is hard. In this article, you will learn more about the benefits and importance of corporate travel agencies. Table of Contents: What is Corporate Travel Management? Why Businesses Should Use Corporate Travel Management Agencies
Travel Management Company: 9 Benefits of Using a TMC Company
For many companies, corporate travel is a key component of running a modern business and one of the largest expenses. Travel costs need to be carefully controlled, while the logistics need to be handled so travelers do not encounter difficulties. For this reason, many turn to a travel management company for help. In this article, you will learn more about travel management as a discipline and some of the key benefits a TMC company can
What Are the Important Features When Choosing a Hotel Bot?
A hotel bot is valuable to your broader hotel management strategy, assisting with marketing and customer service tasks. However, choosing your hotel chatbot can be daunting, especially if you are new to the technology. In this article, you will learn about some of the most important features to look out for. Table of Contents: What is a Hotel Bot? How Does a Hotel Bot Work 1. Rule-Based Hotel Bots 2. AI-Based Hotel Bots 11 Important
10 Reasons Why Every Hotel Needs a Hotel Chatbot
Hotel Chatbot Hotel Chatbot is an AI-driven tool designed for instant guest communication and service automation in the hospitality industry. It's crucial for enhancing customer experience, offering 24/7 support, streamlining bookings, and addressing inquiries efficiently, thereby elevating operational efficiency and guest satisfaction. Key Takeaways 24/7 Service: The hotel chatbot elevates support by offering assistance at any hour, ensuring guests have help whenever needed. Direct Bookings: Enhances the efficiency of making reservations, streamlining the process for guests.
3 Key Metrics for Evaluating Your Personalization Strategy
Personalized digital marketing is a proven approach for increasing direct bookings and growing revenue, but personalization isn't a "set it and forget it" strategy. Here's how to evaluate your marketing personalization program, and how to pivot when the metrics don't meet your expectations. Personalization is Important for Elevating Guest Experiences. Travel is personal. It doesn't matter whether the purpose for a trip is business, or leisure, or other, every traveler has their own, individual set of wants and needs for their journey and, more specifically, their accommodations. While the din from rival properties and online travel agencies (OTA) has never
Rethinking Off-Season: Revenue Strategies Hoteliers Need to Follow
Unless you’re operating a ski resort or fortunate enough to have a property located in a year-round warm-weather travel destination, the autumn and winter months can be particularly slow for hoteliers. These low-season booking conditions can lead to some hoteliers adopting an ‘a busy hotel is a successful hotel’ strategy, accepting lower-rated business and relying on the in-house spend on food & beverage, spa, and ancillary services to boost revenue. While it might seem like
Interview with Founder Juanjo Rodriguez of The Hotels Network
In this interview, we speak with Juanjo Rodriguez, the co-founder of the Hotels Network and an expert in facilitating direct bookings for hotels. The Hotels Network offers several solutions designed to help hotels attract more direct business and become less reliant on third-party platforms, like online travel agencies (OTAs). Can you tell us a bit about yourself? I'm originally from Spain, from a small town called Zamora near
7 Hotel Marketing Trends You Need to Know for 2022
Planning for 2022 is well underway, and your marketing strategy should be a big part of this planning. Getting your hotel in front of the right audience can help you to achieve your 2022 goals. With the emergence of new technologies and platforms, it's crucial to keep up with these
Tools of the Trade: Why Revenue Managers Need to Be Active Software Reviewers
A comprehensive approach to revenue management traditionally includes a number of different solutions from PMS, CRS, RMS, rate shopper, and business intelligence tools. But at a time when occupancy levels remain aberrantly low, what other tools, if any, should a revenue manager be aware of that can help increase revenue?
Guest segmentation: What It Is and How it Helps with Upselling
Understanding what your guests value when travelling is essential to successful upselling. But how can you ensure the right offer reaches the right person at the right time? Getting to know your guests and segmenting them is the key. In this article, you’ll learn how to segment your hotel guests