POS Systems: Overview and Importance in the Hospitality Industry
POS systems, or point of sale systems, can significantly enhance day-to-day operations for businesses in the hospitality industry, and they can also boost the customer experience too. In this article, you can learn more about a POS system, how it works, why it can be beneficial, and how you can get the most from one. Table of Contents: What is a POS System? Types of POS System Legacy-Based POS Systems Cloud-Based POS Systems POS Systems
Are Attribute-Based Bookings the New Standard for Hotels?
The attribute model has become quite a buzzword in the hospitality industry in recent years. But what exactly is attribute-based booking, otherwise known as attribute-based selling? And which advantages can it bring your upselling initiative? Let’s see what the experts say, so you can make up your mind about whether to test this new approach at your hotel. What is an Attribute-Based Booking? Attribute-based booking means splitting the product, in this instance the hotel stay
Aviation Course: A Comprehensive List of Courses & Aviation Educators
Many academic institutions and other educators offer aviation courses, which can help you with the relevant skills and knowledge required to succeed in the industry. This article gives you access to a list of the various options available, along with information on where to find these courses. Table of Contents: What is the Meaning of Aviation? Aviation Management Explained Interested in an Aviation Course? What Skills Do You Need in Aviation? What is the Duration
4 Tips For Stress-Free Upselling & Streamlining Your Hotel Operations
There’s no doubt about it: automated upselling and cross-selling are excellent ways to increase a hotel’s ancillary revenue and guest satisfaction. However, operationally it can be a bit challenging. Going through incoming requests, delegating tasks, and communicating with staff can be time-consuming and inefficient without the right approach. Streamlining Your Hotel Operations With everything else going on at the hotel, you may even risk overlooking a request and disappointing your guests. Follow the four tips
Top Revenue Management Trends for Luxury Hospitality in 2025
Question for Our Revenue Management Expert Panel: Â What are the most important revenue management trends that should be on the radar of the luxury hospitality segment this year? (Question proposed by Pallavi Gaonkar)Â Our Revenue Management Expert Panel Pallavi Gaonkar - Director of Revenue, Ayada Maldives Kathryn Baker - COO, TCRM (Total Customized Revenue Management) Pablo Torres - Hotel Consultant Heiko Rieder - Senior Vice President Commercial & Distribution, Step Partners Europe Niko Krauseneck - Founder, RevenueRebel Massimiliano Terzulli - Revenue Management Consultant, Franco Grasso Revenue Team Ask Our Panel a Question Join
Upselling Examples Restaurant: 12 Tips to Increase Your Revenue!
There are several upselling examples restaurant owners, managers, and other employees should be aware of, as they allow restaurants to boost key performance metrics like average revenue per customer and increase the overall revenue generated by the business. In this guide, you can learn about 12 of the most important upselling strategies. Table of Contents: What is the Restaurant Industry? What is Upselling? Why is Upselling in Restaurants Important? 12 Restaurant Upsell Tips and Examples
4 Ways Facial Recognition Can Be Used in the Travel Industry
Until recently, facial recognition technology was a concept most commonly associated with science fiction. However, the technology has now advanced to the point where it is mainstream, compatible with smartphones, and used by social media sites. The travel industry is another area where facial recognition is being introduced more frequently. In this article, you will find out how it is fundamentally helping to transform tourism. Table of Contents: What Is Facial Recognition? Facial Recognition Within
6 Ways Hoteliers Can Offer a Personalized Digital Guest Experience
Travelers looking to book their holidays spend countless hours researching locations, transportation methods, itineraries, and accommodation options. Especially when booking a hotel, they're faced with a large variety of choices—and they will choose the one they resonate with best. You need to differentiate yourself from the crowd and ensure you
7 Ways to Optimize Your Hotel’s Distribution Strategy
Consistently placing your inventory in the most profitable channels is essential for successful distribution. Yet distribution remains one of the most complex tasks facing hoteliers. Hotel profitability is correlated directly with the deployment of effective distribution strategies, ones that are resilient and adaptable to real-time. Here are a few ways
Best Practices for Marketing a Hotel’s Non-Accommodation Areas
Question for Our Hotel Marketing Expert Panel What are your best practices for marketing a hotel/resort’s non-accommodation areas, e.g., spa, golf, etc.? How can hotels creatively target niche audiences for these areas, especially in low season? Our Marketing Expert Panel Joanne Greene