News2020-01-29T13:02:29+01:00




4 Ways Facial Recognition Can Be Used in the Travel Industry

Until recently, facial recognition technology was a concept most commonly associated with science fiction. However, the technology has now advanced to the point where it is mainstream, compatible with smartphones, and used by social media sites. The travel industry is another area where facial recognition is being introduced more frequently. In this article, you will find out how it is fundamentally helping to transform tourism. Table of Contents: What Is Facial Recognition? Facial Recognition Within the Travel Industry 4 Ways Facial Recognition Can Be Used in the Travel Industry 1. Personalization 2. Security 3. Data Analysis 4. Payments Examples of

How to Attract and Convert the Millennial Hotel Booker

A recent study by Boutique Hotelier (1) revealed that 42% of millennials plan to spend more on travel in 2023, presenting a significant opportunity for hotel brands. With this in mind, we've been keeping a close eye on the latest generation of travelers to understand what sets them apart from other guests and how savvy hoteliers can adapt their offerings to suit their needs and encourage more reservations. 4 Tips to Attract and Convert Millennial

Five Ways Lodging Businesses can Prepare for 2023

2022 brought unique challenges for lodging businesses as demand strengthened post-pandemic and ‘revenge travel’ soared. As labor shortages reached all-time highs and hotels struggled to fill roles, management was required to face a significant increase in demand with limited resources. The industry responded to these challenges and ended the year exceeding pre-pandemic RevPar. Hoteliers adopted technology to help fill the labor gaps and learned they could do more with less. Guests became accustomed to using

4 Expert Tips to Select the Right Chatbot for Your Hotel

From a look and feel-perspective, all chatbots look similar. However, some will deliver excellent service to your guests; others will generate frustration. If you want to make the right choice for your hotel or group, look for these essential decision criteria. This article provides four tips to help you choose

Hotel Channel Manager: No. 1 Guide to Hotel Channel Management!

Most hotels use a combination of different distribution channels in order to sell their hotel rooms. However, while a wider spread can assist you in optimising demand, it can also complicate managing these different channels. This is why investing in a hotel channel manager is important and in this article,

Hotel Success Story: How Upsell Expands Guest Satisfaction & Revenue

While hoteliers, in general, are becoming well-versed in the multiple benefits of digital upselling, it’s interesting to note how individual hotels find unique ways of using upselling to boost their business. In this article, Hotel Van der Valk explains what the benefit is of digital upselling and you can download

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