News2020-01-29T13:02:29+01:00




12 Tips for Hotels to Optimize Revenue in Low Demand Periods

For hotel owners, low season and other periods of low demand represent a major challenge, as fewer rooms being booked means less money coming in, and that can have serious cash flow repercussions. This is why it is so important to optimize revenue and ensure you are able to bring in as much money as possible from the guests you are able to attract. Here, you will find 12 tips to help you achieve this

Airline Course: List of Airline Educators with Top Courses!

The airline industry offers many rewarding careers but requires specific skills and qualifications. For this reason, various educators offer carefully designed airline courses. These can help you improve performance or become fully equipped for the future role you are looking to move into. Here, we explore the numerous airline courses on offer, as well as the best places to find these courses. Table of Contents: What is Meant By the Airline Industry? Interested in an

Mobile Check-In App for Hotels: What Are The Benefits?

In recent years, mobile check-in apps for hotels gained popularity due to the efficiency of guests and hotels. Since the check-in process is contactless and more hygienic, it has gotten an extra boost since the coronavirus pandemic. Not only do these methods cater to the needs of tech-savvy customers, but they can enhance the brand reputation of the property in question. Let us now examine each of these concepts in greater detail. What is Mobile

Tips to Improve Your Hotel’s Customer Care

Nowadays, hoteliers can not only rely on their hotels’ amenities, looks, or standardized services; they need to offer more. Happy customers are the key to success in the hotel business. Customer satisfaction is increasingly important, and knowing your guests’ needs has become a must for hoteliers. So hoteliers should make efforts to distinguish themselves from the competition. 3 Tips to Improve Your Hotel’s Customer Care Below you will find three useful tips that will help

Broadened Horizons: 3 Ways Revenue Management Tools Can Influence Commercial Success

If you think of revenue management tools as solely a means for rolling out dynamic pricing strategies and making the most out of the demand for your property’s room inventory, it’s time to challenge that assumption. While these tried-and-true capabilities are a staple at most hotels, today’s advanced revenue management systems are making great strides in breaking down the barriers between sales, revenue management, and marketing - and all to the benefit of hoteliers’ bottom line. Unlocking Hidden Value with Revenue Management Tools Advances in technology, system connectivity, and more have helped pave the way for capabilities that expand beyond

8 Ways to Improve Customer Experience in the Travel Industry

Hotels, airlines, car rental companies, and others in the travel industry prioritize the customer experience as one of the most effective competitive differentiators. Indeed, companies that deliver in this area are more likely to generate customer loyalty and build positive reputations. In this article, you will find eight of the most effective ways for those in the tourism industry to improve customer experience. Table of Contents: 8 Ways to Improve Your Customer Experience 1. Smart

Marketing Strategy for Restaurants: How to Succeed

The right marketing strategy for restaurants can make or break a business. No matter how successful your restaurant business may be, a great strategy can build it further. In this article, you'll learn how to create an effective and dynamic marketing strategy for your restaurant business, whether a single location or a chain. Table of Contents: What Is the Restaurant Industry? What Is a Marketing Strategy for Restaurants? Important Steps to for a Successful Marketing

What are the Pros and Cons of Outsourcing Hotel Revenue Management?

Question for Our Revenue Management Expert Panel:  What are the advantages and disadvantages to outsourcing revenue management? Is there a difference depending on hotel / property type? Our Revenue Management Expert Panel Diego Fernández Pérez De Ponga - Director of Revenue Management, Palladium

Tips to Optimize Your Hotel “Book Direct” Strategy With SEO and SEM

As core tactics in the digital marketing strategy toolbox, search engine optimization (SEO) and search engine marketing (SEM) are potent drivers of direct bookings. A carefully balanced mix of SEO and SEM will give your hotel “full-funnel” visibility, which means that guests will be exposed to your brand several times

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