News2020-01-29T13:02:29+01:00




Tips for Hoteliers to Grow Bookings With Google Hotels

Business growth and revenue management are top priorities for most hotel owners, and these concepts rely heavily on optimizing demand for hotel rooms. One of the ways hotels can do this is through the Google Hotels platform. In this article, you can find details on how this works and the main benefits. Table of Contents: What is Google Hotels? How Does Google Hotels Work? How Hoteliers Can Grow Their Bookings With Google Hotels What is

The Delicate Balance Between Good and Bad Upselling (+ Free Course)

While a familiar term in the hospitality industry, the broader perception of the word ‘upselling’ could use an improved reputation– and for a good reason. As consumers, we’re bombarded with offers and deals that distinctly fail in hiding their brazen disregard for the consumer. There’s nothing more off-putting than selling an item or service that is clearly in the seller’s interest only. Upselling a Valuable Win-Win Situation for Both Guests and Hoteliers The reality is

How Revenue Leaders Can Generate New Business

Hospitality revenue management teams have long been expected to manage demand. But for the hospitality industry's new climate in 2021 and beyond, revenue leaders will need to do more than manage demand—and now it’s up to hoteliers to find creative ways to align their marketing and revenue teams to generate new business. Break Down (or at Least Align) the Silos Hospitality teams can no longer act in silos. Hotel revenue management and sales & marketing

6 Benefits of Point of Sale Software for Hotels

Point-of-sale software ranks among the most important software solutions available to those in the hotel industry, and hotel owners and managers need to take steps to get the most from these packages. In this article, you can read about the six benefits of using POS software effectively. Table of Contents: What is Point of Sale Software? Why Use Point of Sale Software in a Hotel? 1. Payment Processing Made Easy 2. Better Grasp on Inventory

5 Star Hotel Organizational Chart: Creating 5 Star Hotel Hierarchy

5 star hotel organizational chart design is an exciting part of the industry as a whole for a number of reasons. It's essentially a design methodology that can keep hotels focused on five star ratings. It's an important subject because charts take much of the subjectivity out of the rating system. People often stress over how various elements might feel, but most of them can be objectively quantified within charts. Obviously, ratings assume consistent service.

Hotel Organizational Structure: A Full Guide to Hotel Organization

Hotel organizational structure is the hierarchy through which decisions and actions are made within hotels. It can be thought of as a continual flow of communication within a strict hierarchal system that ensures message coherency. Hotel organization is an important element of the hospitality system in large part due to the industry's complexity. A hotel needs to accommodate the needs of many fast-paced interactions within a constantly changing customer base. In this article, you'll learn

3 Steps to Reaching and Converting Your Hotel’s Target Audience

A high occupancy rate is every hotelier's dream. And to reach that high occupancy rate, hotels are heavily reliant on a good strategy. In the past, you may have devised a seemingly perfect marketing strategy to attract as many bookings as possible. However, you may have also been disappointed that

Which Matters Most for Winning Guests – Price or Loyalty?

Regardless of who you are, competition in the hospitality industry is increasingly fierce, and winning new customers is a major challenge even for experienced hoteliers. So, what makes the most significant difference in getting guests to stay at your hotel versus the one down the street? Is it the price?

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