Robots in the Travel Industry: 8 Real-World Examples
One of the most exciting technological developments within the travel industry in recent years has been the increased prevalence of robots, with examples ranging from text-based chatbots and front desk robotic assistants to security robots and robotic travel cases. This article takes a closer look at how robots transform tourism, providing eight real-world examples of their use and examining some pros and cons. Understanding Robots Although most of us have a concept of a robot, it can be more difficult to define what 'robot' means clearly. Effectively, a robot is a machine designed to perform specific tasks accurately and automatically.
Cliches About Revenue Management, Guests’ Quality, and Brand Reputation
What do hoteliers resist about revenue management? One common pushback is lowering prices below a certain psychological threshold. Yet, it's essential during low demand and pays off later. Some hoteliers believe: "I cannot sell below a certain figure because otherwise low-quality guests will arrive and lower the hotel's image; I prefer to stay empty and not sell." Yet, those who practice revenue management know it's the opposite. During low season, you can sell your rooms
Which Matters Most for Winning Guests – Price or Loyalty?
Regardless of who you are, competition in the hospitality industry is increasingly fierce, and winning new customers is a major challenge even for experienced hoteliers. So, what makes the most significant difference in getting guests to stay at your hotel versus the one down the street? Is it price? Is it the chance to benefit from a personalized loyalty program? The answer—perhaps somewhat unsurprisingly—is neither, or rather, both. It Isn't About Focusing Heavily on Either
6 Benefits of Point of Sale Software for Hotels
Point-of-sale software ranks among the most important software solutions available to those in the hotel industry, and hotel owners and managers need to take steps to get the most from these packages. In this article, you can read about the six benefits of using POS software effectively. Table of Contents:
Get Your Marketing Plan Ready for The Big Recovery With The Hotel Marketing Canvas
With the expected big recovery in the travel industry ahead, it's a perfect time to re-evaluate your marketing strategy and tactics. Many hotels are going through their harshest times ever, and there's little margin for error when it comes to being prepared for when demand returns. In this article, you
4 Expert Tips to Select the Right Chatbot for Your Hotel
From a look and feel-perspective, all chatbots look similar. However, some will deliver excellent service to your guests; others will generate frustration. If you want to make the right choice for your hotel or group, look for these essential decision criteria. This article provides four tips to help you choose