Travel Management Company: 9 Benefits of Using a TMC Company
For many companies, corporate travel is a key component of running a modern business and one of the largest expenses. Travel costs need to be carefully controlled, while the logistics need to be handled so travelers do not encounter difficulties. For this reason, many turn to a travel management company for help. In this article, you will learn more about travel management as a discipline and some of the key benefits a TMC company can
What Are the Important Features When Choosing a Hotel Bot?
A hotel bot is valuable to your broader hotel management strategy, assisting with marketing and customer service tasks. However, choosing your hotel chatbot can be daunting, especially if you are new to the technology. In this article, you will learn about some of the most important features to look out for. Table of Contents: What is a Hotel Bot? How Does a Hotel Bot Work 1. Rule-Based Hotel Bots 2. AI-Based Hotel Bots 11 Important
10 Reasons Why Every Hotel Needs a Hotel Chatbot
Hotel Chatbot Hotel Chatbot is an AI-driven tool designed for instant guest communication and service automation in the hospitality industry. It's crucial for enhancing customer experience, offering 24/7 support, streamlining bookings, and addressing inquiries efficiently, thereby elevating operational efficiency and guest satisfaction. Key Takeaways 24/7 Service: The hotel chatbot elevates support by offering assistance at any hour, ensuring guests have help whenever needed. Direct Bookings: Enhances the efficiency of making reservations, streamlining the process for guests.
Smart Hotel Solutions: 7 Ways to Make Your Hotel Smarter
Smart hotel rooms are creating a lot of buzz in the hospitality industry right now, emerging as one of the premier trends of the day. Clients are drawn to smart hotels for several different reasons, including enhanced convenience and greater scope for personalizing their stay. More and more hotel owners are interested in adopting and deploying smart hotel solutions; however, it's not always easy to identify ways this can be done. In this article, you'll
Dynamic Pricing: Benefits & Tips for Hoteliers to Increase Revenue
Dynamic pricing is a strategy where the price of products or services is adjusted based on market conditions. This typically means charging high prices during periods of high demand and low prices during low demand periods. For hotels, dynamic pricing plays a crucial role in revenue management, incentivizing bookings at crucial times. The ultimate aim of dynamic pricing is to sell for the highest amount customers are willing to pay. In this article, you will learn about dynamic pricing and its advantages, while accessing some useful tips. Table of Contents: What Is Hotel Revenue Management? What Is Dynamic Pricing? 3
Interview with Co-founder Daan De Bruijn of Bookboost
In this article, we interview Bookboost co-founder Daan De Bruijn. Bookboost helps accommodation brands manage customer data in efficient and innovative ways. This includes boosting overall understanding of the information, workflow automation, and possibilities for personalization. Bookboost empowers a better understanding of data and how to use it to connect with guests. Can you tell us a bit about yourself? I'm the Co-Founder of Bookboost. I have a
The Role of Hotel Reception Staff on Revenue Management
Your hotel can do everything right, but if your customers aren’t happy, that can lead to a loss of revenue. Why? Unhappy customers leave negative reviews, and that affects future bookings. The Importance of a Positive Hotel Reputation Recently, while browsing some online property reviews, one stood out. "... we were disappointed by the lack of clarity of the reception that at first had allowed us to keep the room until 16 x then change
Increase Hotel Direct Sales with AI & Omnichannel Communication
Omnichannel communication and artificial intelligence enable hotels to deliver a much more engaging e-commerce experience and increase direct online bookings by 10% on average. In this article, you'll find tips to increase direct hotel bookings with AI and omnichannel communication. Attract More People to Your Direct Reservation Process Through Omnichannel
How Does Your 2021 Hotel Performance Affect Your 2022 Forecast?
As a hotelier, you know Occupancy and Revpar (revenue per available room) data are fundamental to your bottom line. Such data helps you interpret and compare the profitability of your property from year to year. As a revenue manager, you can make educated predictions. This article will review the benchmarks
Metaverse and the Hospitality Industry; The No. 1 Information Guide!
The idea of the metaverse - a network of digital spaces where social interactions can occur, facilitated by virtual and augmented reality - has gained traction as technology has improved. However, the social aspect of the metaverse is not the only aspect to focus on, and there are several exciting