Travel Management Companies: How to Choose One?
Many organizations are outsourcing responsibility for managing their various business travel requirements to dedicated travel management companies. In many ways, TMC companies operate similarly to travel agents, and they can help businesses save time and money. In this article, you will learn more about business travel management's importance and how you can choose the best travel management company. Table of Contents: What is Travel Management? What Are Travel Management Companies? Travel Management Companies: How to
Overview of All Different Airline Careers And How to Apply for One
Airline careers represent some of the most unique, interesting, and rewarding opportunities in the travel industry, with positions ranging from pilots and air traffic controllers to customer service staff, administrative jobs, and maintenance roles. This article will give you an overview of the key airline jobs. Table of Contents: What is an Airline? 3 Different Types of Airlines Airline Careers: An Overview of Different Airline Positions 4 Ways to Find Airline Career Opportunities 1. List
Alexa for Hospitality; Voice Control Speakers for Hotels
Voice-controlled smart hubs and speakers, such as Amazon Echo, have become extremely popular as home technology products in recent years. However, their uses do not stop there and are increasingly used to deliver a superior customer experience in various industries. One of the most significant examples of this is within hotels, and the Alexa for Hospitality offering from Amazon will make this a more viable option in the future. Table of Contents: Amazon Alexa Echo
Airline Staff: How to Hire Staff for Your Airline
If you are personally involved in hiring new airline staff, you need to take great care to ensure you are selecting the best possible candidates. This means learning how to identify the best long-term prospects and recognize red flags. Here, you can learn much more about bringing in the right recruits for your airline. Table of Contents: The Reasons for Hiring Airline Staff Understanding the Benefits of Expanding Your Team 7 Tips for Hiring New
Hotels Are Losing Millions in Group Sales. Here’s Why (And How to Fix It)
There's a curious paradox in the hotel industry. Hotels have mastered the art of making it effortless for a guest to book a single room for one night. Yet the moment a group enters the equation, be it a corporate team booking, a sports club, or an event needing rooms and meeting space, the entire process grinds to a halt. Suddenly, it's email chains, manual RFPs, and a sales process more suited to the 1990s than to an industry that prides itself on seamless hospitality. But what if group bookings were as simple, efficient, and revenue-generating as transient ones? The
Guest Communications: Gold Standards, Key Challenges, and the AI
Time and effort going into answering guest queries should not be underestimated. How to optimize the process to benefit your guests and your staff? This article explores how hotel tech solutions powered by artificial intelligence (AI) can help you do that. Still, first, it outlines the reasons behind the high volume of guest questions, the value of achieving the gold standard in responding to them, and the challenges hoteliers face to succeed in that area.
The 7 Star Hotel: Learn Everything About Seven Star Hotels
Just what is a seven-star hotel? These luxurious and grandiose establishments strive for a place above and beyond even the notable luxury of a five-star rating. Seven-star hotels aim for levels of sumptuousness and extravagance that most luxury hotels can only dream of. In this article, you'll learn what makes a seven-star hotel and discover some examples. Table of Contents: What Is the Hotel Industry? International Standardization in Hotel Star Rating Systems What is The
Tips to Take Advantage of Changing Booking Behavior Before Your Competition
While the Omicron variant slowed market recovery in 2021, STR's data reveals a strong positive trend for the hospitality industry for 2022 and beyond. In this article, you'll learn how to stay ahead of the competition by understanding the three data pillars of a forward-looking revenue strategy. Global Occupancy Increased
Hotel Owners: Understanding the Role of a Hotel Owner
Hotel owners have an important role, as they are ultimately responsible for the business and ensuring the right employees are working in the right areas. In this article, you will learn about the role of a hotel owner, find out about hotel management companies, and explore different hotel management structures.
Night Auditor Duties & Responsibilities in Hotel: Everything to Know
Night Auditor duties and responsibilities in hotels involve helping guests during the night hours and balancing the day's accounts. Guests arriving at night may be checked in by the night auditor, who will also take reservations and see any requests that might arise. The night auditor's duties involve processing the