News2020-01-29T13:02:29+01:00




What is Galileo Global Distribution System?

For those in the travel industry, including hotel owners, a global distribution system (or GDS system) is one of the major distribution channels, connecting their inventories with travel agents, who can sell products on their behalf. In this article, you will learn more about Galileo GDS, one example of such a system. What is a GDS System? A global distribution system (GDS) serves as a network for allowing service providers in the travel industry to

4 Use Cases of Facial Recognition in The Hospitality Industry

Facial recognition has become mainstream in recent years, thanks to systems like Apple Face ID and Facebook DeepFace. In addition, the technology is also being used within hospitality for everything from seamless airport and hotel check-ins to delivering more personalized customer service. In this article, you will learn more about how facial recognition is being implemented and the ways it is shaking up the hospitality industry. Table of Contents: What is Facial Recognition Technology? Facial

What Is an Average Daily Rate (ADR)?

Average daily rate (ADR) is a KPI commonly used for revenue management within the hotel industry. As a metric, ADR's primary value is its ability to reveal the average rental income connected to occupied rooms each day, which is valuable for revenue management. It can give hotel owners an idea of their current operating performance, especially compared to other hotels with similar characteristics. What Is ADR? A hotel's average daily rate (ADR) is the average

Hotel KPIs explained: ADR, REVPAR and GOPPAR

Revenue management is a data-driven approach to predicting customer behavior, to optimize product pricing and availability to maximize revenue. It is especially useful in the hotel industry, because hotels have limited rooms available and experience varying demand levels. Several key performance indicators, or KPIs, should be tracked when carrying out a revenue management strategy. KPIs are quantifiable measures that allow a business to assess and compare performance over time. In this article, we look at

Tips for Inspiring and Maintaining B2C Guest Loyalty in Hospitality

Question for Our Hotel Marketing Expert Panel How can hotels successfully inspire and maintain guest loyalty in a B2C context? What are the best practices and tips for delivering results? (Question proposed by Adele Gutman) Our Marketing Expert Panel Thom de Graaf - Online Marketing Specialist, Orange Hotel Marketing Michael J. Goldrich - Founder & Chief Advisor, Vivander Luminita Mardale - Director Of Marketing And Business Development, Vienna House Max Starkov - Adjunct Professor Hospitality Technology, New York University Nicole Sideris - Founder & Principal Consultant, X Hospitality  Tamie Matthews - Revenue, Sales

Aviation Careers: An Overview of Different Aviation Positions

Aviation is a field that offers many different career opportunities, and it is precisely this variety in possible aviation careers that means there are options for almost anyone. In this article, you will be able to learn much more about the different jobs in this area and the main skills required to succeed. Table of Contents: What You Need to Know About the Aviation Industry An Overview of Different Aviation Careers Video Aviation Careers Education

6 Benefits of Sustainable Tourism Development

Tourism development refers to the creation and maintenance of a tourism industry within a particular location, and sustainable tourism development is concerned with ensuring this process takes factors like environmental, cultural, and economic sustainability into account. Here, you can find out more about sustainability within tourism. Table of Contents: What Is Sustainable Tourism Development? Key Stakeholders of Sustainable Tourism Development Why Is Sustainable Tourism Development Important? Environmental Impact Socio-Cultural Impact Economic Impact 6 Benefits of

How Should Hotels Decide on their Online Platform Listings?

Question for Our Revenue Management Expert Panel: There is a growing need for hotels to be listed on multiple online platforms. What should Revenue Managers consider when deciding on where/where not to list? (Question proposed by Theresa Prins)  Our Revenue Management Expert

Types of Hotel Rooms: The Different Hotel Accommodation Types

Types of hotel rooms range from the simplest dorms and motel bedrooms to luxury suites and apartments. There are as many different hotel room types as there are travelers. In this article, you'll learn everything you need to know about the range of hotel rooms and how these categories are

5 Keys to Becoming a Great Hotel Marketing Leader

Being a leader is one thing; being a great leader is a whole new ball game. To stay at the forefront of innovation, creativity and ahead of your competitors, you need to learn the skills required to be a great leader when marketing your hotel. The Core Fundamentals of Why

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