9 Tips to Manage Online Hotel Reviews
While revenue management relates more to selling your product to the right person at the right time through the best distribution channels, online reviews are a rudimentary but equally important link that can't be ignored. A handful of poor reviews can have massive implications on your business, leading potential guests to look elsewhere for accommodation. A visible selection of positive reviews, on the other hand, gives your business an unmistakable hallmark of quality. When managing
How Augmented Reality is Revolutionizing the Travel Industry
Thanks to advances in smartphone technology, augmented reality has experienced a breakthrough over the past few years. It has emerged as a useful tool for businesses and marketers, allowing them to alter how customers perceive their surroundings. This has particularly benefited those operating in the travel industry, as they often sell experiences or physical environments that AR can enhance. In this article, you can see augmented reality's impact on the travel industry. Augmented Reality: Explained
10 Tips To Gain More Bookings With Your Hotel Website
Regarding hotel marketing, your website is the most important distribution channel you'll ever have. Your hotel website isn't just where potential guests can browse information about your business. It's also where customers can make direct bookings and ensure you don't have to fork out commissions usually associated with third-party agencies. It might seem taxing at first glance, but just a few changes can yield massive results. What Is a Hotel Website & Why is it
NRevPAR Clearly Explained!
Net revenue per available room, or NRevPAR, is used by those within the hotel industry as part of a wider revenue management strategy, helping them to assess overall business performance. As a KPI, the NRevPAR metric is similar to RevPAR, but factors in distribution costs. Therefore, it is arguably a more accurate performance indicator. What is NRevPAR? The NRevPAR metric is used to calculate the net revenue generated per available room in a hotel. In
Inbound Tour Operators: Strategic Alliance for Hotel Growth
Inbound tour operators are key players in the international travel and hospitality industry. Tourists use these services to make sure their international trips live up to their dreams. Meanwhile, the hospitality sector ensures the same by working with inbound tour operators, expanding their base into the international sector at the same time. In this article, you'll learn how inbound tour operators function, why they're important, and how to partner with them to form a mutually beneficial business endeavor. Table of Contents: What is an Inbound Tour Operator? Why Inbound Tour Operators are Important for Hotels? How Inbound Tour Operators Work?
Hotel Bill Format: Essential Guidelines for Professional Hospitality Invoicing
A hotel bill format is a standard framework or template used to document charges a guest has incurred over the course of their stay. This includes the cost of the room itself, as well as the charges associated with additional services used. Having a hotel bill format in place is important because it allows for accurate record-keeping and transparent communication with guests. By using an established format or template, you can save time and prevent
Front Office Technology: The Latest Tech for the Reception in 2026
Front office technology has seen significant development in recent years. Driven in part by the rise of COVID-19 and technological changes, these changes mean that today's front desk is different from the traditional reception office of the past. In this article, you'll learn about exciting developments in front-office technology and what they mean for your business. Table of Contents: What Is the Hotel Industry? What Is Front Office Technology? Why Is It Important to Follow
3 Steps to Fight Price Disparities on Your Hotel Website
As travel comes back in full force, everyone is trying to claim their slice of the pie. So it’s no wonder you are running into price disparities between your hotel’s rates and those available on OTAs (online travel agencies) and metasearch engines. They’re inevitable, and as a savvy hotelier, you’ve
Does Contactless Check-In Improve the Guest Experience?
Question for Our Hotel Marketing Expert Panel Does contactless check-in improve the guest experience or not? What are the potential pitfalls? Would you consider it essential for hotels / accommodation providers? Our Marketing Expert Panel Sarah Dandashy - Travel & Hospitality Expert, Ask
Motel Meaning: Understanding the Role of Motels in the Industry
Motels are overnight accommodations for motorists and remain important in the wider hotel industry. In this article, you will be able to obtain a clear motel meaning or definition, gain insights into the history of the motel industry and the current role of motels, and learn about the motel technology