How Can Connected Hotel Systems Enable Data-Driven Revenue?
Question for Our Revenue Management Expert Panel: How can hotels improve (or begin) their PMS, RMS, CRM and POS integrations, and how does a connected tech stack enable smarter, data-driven revenue management? (Proposed by Chaya Kowal.) Our Revenue Management Expert Panel Tamie Matthews - Revenue, Sales & Marketing Consultant, RevenYou Massimiliano Terzulli - Revenue Management Consultant, Franco Grasso Revenue Team Mariska van Heemskerk - Owner, Revenue Management Works
What Was the Biggest Challenge That Shaped My Marketing Career?
Question for Our Hotel Marketing Expert Panel What has been the most significant challenge you've overcome in your marketing career? What was the most important lesson you learned, and from whom? (Proposed by Moriya Rockman) Our Marketing Expert Panel Michael J. Goldrich - Founder & Chief Advisor, Vivander Cory Falter - Partner, Lure Agency Stephanie Smith-Sparks - Founder, Cogwheel Marketing Ask Our Panel a Question Join Our
Is Predictive Personalisation in Hospitality a Risk or Opportunity?
Question for Our Revenue Management Expert Panel: Does predictive personalisation in hospitality truly enhance the guest experience, or does it risk limiting spontaneity and the thrill of discovery? (Question proposed by Nikolas Hall) Our Revenue Management Expert Panel Tamie Matthews - Revenue, Sales & Marketing Consultant, RevenYou Massimiliano Terzulli - Revenue Management Consultant, Franco Grasso Revenue Team Mariska van Heemskerk - Owner, Revenue Management Works Chaya Kowal -
How Hotels Integrate Music and Art for Memorable Guest Experiences
Question for Our Hotel Marketing Expert Panel How have hotels innovatively integrated music and art to enrich the guest experience, and how can these experiences be marketed to maximum advantage? (Question proposed by Moriya Rockman.) Our Marketing Expert Panel Moriya Rockman - Chief of Marketing, Smiling House Luxury Global Pablo Torres - Hotel Consultant Stephanie Smith-Sparks - Founder, Cogwheel Marketing Ask Our Panel a Question Join Our Expert
83% of Hoteliers Find Tech Stressful: How to Fix It
You've got the systems. But if you and your staff are still spending hours each week fixing rate discrepancies, chasing failed syncs, and patching data gaps, those systems are working against you. This article unpacks the real causes of hotel tech stress and gives you practical steps to save time, reduce errors, and protect your revenue. Why Hotel Technology Stress Is on the Rise If technology is causing this much pressure, something clearly is not working. After all, your systems are meant to make life simpler, not more complicated. In the recent survey done by PMS provider RMS and RoomPriceGenie,
Why the Way You Fly to Rome Can Affect the Whole Hotel Stay
A trip to Rome does not begin when you unlock your hotel room. It begins with the flight you choose, the time you land, and how smoothly you move from the airport into the city. Arriving tired, delayed, or unprepared can affect your first impression of the hotel and the whole stay. With better planning, travelers can protect their first day and enjoy Rome with more energy, less stress, and a clearer sense of comfort.
Best Family Stops on a Perth Road Trip in Western Australia
Planning a family road trip in Western Australia? Long drives and restless kids can quickly turn a whimsical idea into a stressful trip, especially if there isn’t enough to do along the way. But this is where Western Australia really stands out. There are plenty of playgrounds, wildlife experiences, and tempting detours that break up the drive, truly making the actual journey a highlight. In this article, you’ll learn the best family-friendly stops near Perth,
Beyond RevPAR: The Metrics Redefining Hotel Revenue
For decades, hotels have relied on familiar benchmarks like occupancy and ADR to guide performance. These metrics still matter, but they no longer tell the full story. In a digital, experience-led hospitality landscape, revenue goes far beyond rooms – and your strategy should too. In this article, we explore what
How Food and Beverage Management Drives Hotel Profitability
Food and beverage (F&B) services are the lifeblood of the hospitality industry. A good meal is one of the cornerstones of the human experience and colors every other element of a guest's day. Food and beverage services help differentiate you from the competition, provide a steady revenue stream, increase guest
AI Agents in the Hospitality Industry: Use Cases, ROI, and Strategy
AI agents in the hospitality industry are used by hotels, restaurants, cafés, and similar businesses to handle complex tasks autonomously. They are capable of advanced reasoning and can make decisions without human oversight. This technology is important for hospitality businesses because guests want personalization and fast service, which AI agents