News2020-01-29T13:02:29+01:00




Komodo Island: Where to Stay – A Practical Hospitality Guide

Komodo has quickly become one of Southeast Asia’s most remarkable travel destinations, attracting visitors drawn by dramatic landscapes, marine biodiversity, and the chance to see Komodo dragons in the wild. Yet planning a stay here requires more thought than choosing a typical beach hotel. For hospitality professionals, that question is equally important because understanding where guests should stay helps hotels, resorts, and tour-linked properties position their value more clearly and serve visitors with greater confidence.

Nusa Penida Manta Experience and What It Teaches Hospitality Leaders

Nusa Penida has become one of Indonesia’s most recognizable marine destinations that attracts travelers eager to see manta rays in their natural habitat. Yet the Manta Point experience reveals more than dramatic underwater encounters. For hospitality professionals, that matters because dive guests are not only buying an excursion. They are investing in trust, timing, service quality, and the promise of a meaningful experience in one of the world’s most visually powerful marine destinations. In this

Why Modern Hotel Teams Rely on Smarter PMS Workflows to Stay Competitive

Independent hotels today operate in a demanding environment shaped by rising guest expectations, labor shortages, and tighter operating margins. Managing reservations alone is no longer enough. Teams must coordinate room status, housekeeping, payments, guest communication, and reporting across every stage of the stay. Without efficient systems, small operational delays can quickly turn into service issues or lost revenue. This is where modern PMS workflows become essential. In this article, you will learn how smarter property

Glacier Tourism in El Calafate: Why This Destination Keeps Growing

The global adventure tourism market continues to expand, and few destinations illustrate this growth as clearly as El Calafate, a small town in southern Argentine Patagonia that has become one of South America's most visited nature-based destinations. With the Perito Moreno Glacier as its star attraction, El Calafate offers a compelling case study in how a remote location can build a thriving tourism economy around a single natural phenomenon. For hospitality and tourism professionals, understanding

How Is Agentic AI Delivering ROI and Reshaping Hospitality?

Question for Hospitality Industry Expert Panel Which hotel operations are delivering measurable ROI from Agentic AI today, and how are hotels restructuring teams to manage accountability and trust these systems? (Question by Daniel Zelling) Our Hospitality Expert Panel Mariska van Heemskerk - Owner, Revenue Management Works Massimiliano Terzulli - International Business Developer, Franco Grasso Revenue Team Paul Ryan - CEO & Co-Founder, Otel AI Michael J. Goldrich - Founder & Chief Advisor, Vivander Daniel Zelling - Managing Director & Founder, Opensmjle Mark Fancourt - Principal Consultant & Co Founder, TRAVHOTECH Shobhit Saxena -

How Digital Travel Authorizations Are Shaping Hotel Stays in 2026

Digital travel authorizations are changing the way you plan international trips. By understanding how these systems interact with hotel operations, you can streamline check-ins, enhance your stay, and reduce last-minute travel stress. This guide explains the impact on hotels and how you can use these insights to improve your experience. How Travel Authorizations Affect Hotel Operations Electronic travel authorizations have become a standard part of international travel. Hotels now encounter guests who arrive with digital

What Would Your Ideal Revenue Management AI Agent Do?

Question for Our Revenue Management Expert Panel If you could design just one AI Agent to support your revenue management projects and workflows, without any restrictions or limitations, what would it do and why? (Question by Michael J. Goldrich.) Our Revenue Management Expert Panel Ric van Holthe tot Echten - Founder & Managing Partner, Revenue Guru Massimiliano Terzulli - International Business Developer, Franco Grasso Revenue Team Dermot

AI Agents in the Travel Industry: Use Cases, ROI, and Strategy

AI agents in the travel industry are autonomous software systems that are able to work independently to achieve specific goals. They do not require human intervention and can make decisions and learn from outcomes over time. Within the travel industry, AI agents are useful as the industry currently faces key

How Boutique Hotels Can Compete With Major Chains Using Niche Advertising

Big chain hotels might have big wallets, but boutique and independent hotels have agility and creativity. They have the freedom to easily pivot their marketing strategies, and they are able to build unique, more engaging stories that are harder to tell at scale. They focus on attracting a profitable segment

How Can Hotels Align Pricing with Value and Market Position?

Question for Our Revenue Management Expert Panel What analysis should hotels use to evaluate pricing relative to perceived value and that of competitors? How might this influence their market positioning strategy? (Question by Mariska van Heemskerk) Our Revenue Management Expert Panel Mariska

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