News2020-01-29T13:02:29+01:00




Identity Crisis in the European MICE Market

Hotels operating in the MICE market have traditionally been obsessed with processes and churning out proposals. But for hoteliers to Find and Grow the MICE segment, first you need to understand data and market trends to define your identity in this sector. Ultimately, knowing the market demand and your clients translates into a stronger kind of success. The Billion-Dollar Opportunity Hotels Can’t Ignore Meetings, Incentives, Conferences and Exhibitions (MICE) can mean big business within tourism

Unleashing Data for Personalized Hotel Stays

Hotels are moving from traditional transactional models to relationship-focused approaches, driven by guests’ desire for personalized experiences and seamless interactions. Unleashing data for personalized hotel stays has become the key to unlocking these enhanced guest experiences. Modern technology, especially mobile and cloud-based solutions, facilitates this transformation. Hotel owners, managers, and operators understand that guests’ expectations constantly evolve. Building lasting relationships rather than merely completing transactions is vital to meet these expectations.  Understanding Changing Guest Expectations

Revenue Management Guide: Calculating Costs & Quality Analysis

As a hotelier, you know many factors go into your room rates. Three of those factors are your costs, current demand, and your hotel’s online visibility. Revenue management is the science of assessing these and other factors and raising your profitability year after year. This article offers a guide to analyzing your costs and improving your analysis with the goal to boost your hotel's profitability. Quick Menu: What Kinds of Hotel Costs Do You Take

Hotel CRM System: The Ultimate Guide to Customer Relationship Management

A hotel CRM system is a software solution designed to assist hotels with customer relationships management. It can be used to gather contact information, past customer interactions and guest preferences. By centralizing data, CRM systems make it easier for hotels to access important information about guests. This data can then be used to improve personalization, identify trends and enhance customer service. In this article, you can dive deeper into hotel CRM systems, why they matter,

The Housekeeping Robots Driving Hospitality Industry Innovation

Housekeeping robots are machines capable of carrying out tasks typically associated with housekeeping departments, such as cleaning, tidying, and moving objects. These machines are used to reduce the workload of housekeeping staff and improve operational efficiency. In this article, you can learn more about housekeeping robots and explore examples of some of the most innovative robots in use right now. Table of Contents: Understanding Robotics in the Hospitality Industry What is a Housekeeping Robot in the Hospitality Industry? Why is a Housekeeping Robot Valuable or Important? 16 Examples of Innovative Housekeeping Robots 1. Relay Robots 2. Whiz Robots 3. AURA

Your Hotel Q4 Playbook for Forecasts and Budgets in Fall

’Tis the season: pumpkin spice lattes, cozy sofa-tea time, and the world turning shades of orange and red. Fall is upon us, and soon the pumpkins and Halloween decorations will be everywhere. And in hospitality? It means the budgeting and forecasting season. Only now you have less time than usual because September and October are no longer quiet months. They’re busier than ever. In this article, you’ll learn how to create fast, focused forecasts, build

Micro-Stays Travel is Shaping Weekend Getaways with Technology

Travel has changed a lot over the years. Instead of carefully planning week-long escapes months in advance, more people are choosing quick weekend getaways that fit into their busy schedules. These micro-stays resulted in a new kind of travel culture, and technology has made them remarkably simple to arrange. In this article, you’ll learn how technology is reshaping weekend travel, why hotels are adapting to new demands, and what makes micro-stays so appealing. How Tech

The Latest Technology Trends in the Hospitality Industry of 2026

It is critical to not only keep track of the latest technology trends in the hospitality industry but also to move with the times because the industry is highly competitive, and those who do not adapt are left behind. Customer expectations and requirements are continually shifting. In this article, you can learn

Top Language Survival Tricks for First-Time Visitors to Europe

Language barriers for first-time travelers in Europe often create unexpected confusion during everyday conversations and essential situations. Europe offers a rich tapestry of cultures, cuisines, and landscapes spread across dozens of unique language regions. Understanding tricks to overcome language challenges makes traveling smoother, safer, and more immersive from the very

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