News2020-01-29T13:02:29+01:00




Top Tips to Keep Hotel Revenue Management Teams Trained and Updated

Question for Our Revenue Management Expert Panel: What are the most impactful ways to ensure a hotel's Revenue Management team stays up to date with industry trends and best practices? (Question proposed by Diego Fernández Pérez De Ponga) Our Revenue Management Expert Panel Pablo Torres - Hotel Consultant Kathryn Baker - COO, TCRM (Total Customized Revenue Management) Niko Krauseneck - Founder, RevenueRebel Massimiliano Terzulli - Revenue Management Consultant,

The Basics of Revenue Management Explained!

Revenue management is concerned with optimizing financial results and is especially popular in industries like hospitality, which must contend with high fixed costs and a perishable inventory. For example, hotels have a certain number of rooms and fixed costs, which must be met regardless of how many rooms are sold. In such industries, revenue management predicts demand and optimizes inventory and price availability. When utilized correctly, this will ultimately result in higher revenue. Table of

Guests Expectations in 2025: A Complete Guide on How to Engage Travelers

As time passes and technology keeps evolving, we enter into a new era of guest expectations. As we've said before, it's no longer enough to meet their needs simply, the challenge now lies in exceeding them. What they wanted three years ago is not the same as what they want today or what they will want tomorrow. This leaves no other option but to adapt.  Today, the burning question on every hotelier's mind is: What

From Volatility to Visibility: Why Forecasting Sophistication Matters More Than Ever for Hotels

Volatility has become the defining characteristic of the modern travel economy. The forces shaping demand today, geopolitical tensions, economic swings, rapid changes in airline capacity, shifting traveler psychology, and rising operating costs, are no longer rare disruptions. They’re the backdrop against which hotels must perform every single day. Turning Volatility Into Revenue Confidence Booking patterns that once followed a predictable arc now shift in sharp, irregular movements. Travelers book later, cancel more often, and respond differently to price changes depending on the news cycle, their feeder market, or simply the week. Hotels cannot control this volatility. But they can control

AI Agents Are Now Booking Hotel Rooms – Is Your Property Ready?

AI is moving fast. Really fast. Every day seems to bring a new breakthrough: an image generator that goes viral, a smarter chatbot, a more powerful time-saving tool. Some innovations will fizzle out or quickly be supplanted. Others will fundamentally change how we live and work. And one of the latest to watch for revenue managers? OpenAI’s Operator. Operator has the potential to change how guests book hotels. It’s a new kind of AI agent

The Budgeting Blind Spots Hotels Can’t Afford in 2026

Many hotel budgets fail before they're even approved—not because the math is wrong, but because the thinking is outdated. Every year, many budgets collapse under the weight of assumptions. For 2026, the question shouldn't be how much you will spend, but how fast you can adapt. It's time to expose the blind spots that quietly cost hotels their edge. In this article, you’ll learn how to identify and fix budgeting blind spots for 2026. 5

AI-Driven Analytics Will Provide Hard Fast ROI – But Are Hotels Ready?

For hoteliers looking to find customers, convert them to Book, and grow revenue amid stiff competition, smarter data insights are necessary. But if more isn't done to bring system data together in a cohesive, intelligent, and integrated way, commercial teams will flounder, unable to deliver hard, fast ROI. The Balancing

Hotel Guide to Creating and Managing Airbnb Listings

Airbnb listing options are one of the most significant drivers of the travel industry. The average traveler has become agnostic to the particulars of a platform. When people travel, they want options ranging from boutiques to hotels, home rentals, or even serviced apartments. Airbnb is part of what makes that

Hotel Room Service: The Ultimate Guide to Elevate the Guest Experience

Hotel room service provides guests with access to food, drinks and other items, delivered directly to their door. This offers excellent convenience and is used by all kinds of guests, including leisure and business travelers. Room service is an important offering and can help to shape overall guest satisfaction levels.

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