News2020-01-29T13:02:29+01:00




Your First 48 Hours in Japan: How to Land, Settle In and Enjoy It

Long flights, time zones, and unfamiliar scripts can make your first hours in Japan feel like a blur. Yet those first two days also set the tone for the rest of your trip. With a little planning, you can move from jetlagged and overwhelmed to quietly confident much faster than you’d expect. This guide walks through a realistic first 48 hours in Japan — from stepping off the plane to your first bowl of ramen

How Hotels Can Outrank OTAs for Direct Bookings

For years, hoteliers have relied heavily on Online Travel Agencies to fill rooms. While platforms like Booking.com and Expedia provide undeniable reach, they come at a steep cost. Commission rates often slice deeply into profit margins, leaving revenue managers constantly searching for ways to balance third-party distribution with direct sales. Moving into late 2026, the landscape of digital travel planning has evolved significantly. Travelers are increasingly turning to search engines to find unique, localized accommodation

Why the Way You Fly to Rome Can Affect the Whole Hotel Stay

A trip to Rome does not begin when you unlock your hotel room. It begins with the flight you choose, the time you land, and how smoothly you move from the airport into the city. Arriving tired, delayed, or unprepared can affect your first impression of the hotel and the whole stay. With better planning, travelers can protect their first day and enjoy Rome with more energy, less stress, and a clearer sense of comfort.

Best Family Stops on a Perth Road Trip in Western Australia

Planning a family road trip in Western Australia? Long drives and restless kids can quickly turn a whimsical idea into a stressful trip, especially if there isn’t enough to do along the way. But this is where Western Australia really stands out. There are plenty of playgrounds, wildlife experiences, and tempting detours that break up the drive, truly making the actual journey a highlight. In this article, you’ll learn the best family-friendly stops near Perth,

What Would Your Ideal Revenue Management AI Agent Do?

Question for Our Revenue Management Expert Panel If you could design just one AI Agent to support your revenue management projects and workflows, without any restrictions or limitations, what would it do and why? (Question by Michael J. Goldrich.) Our Revenue Management Expert Panel Ric van Holthe tot Echten - Founder & Managing Partner, Revenue Guru Massimiliano Terzulli - International Business Developer, Franco Grasso Revenue Team Dermot Herlihy - Group Revenue Director, Orascoma Hotels Management Tawana Muratu - Group Revenue Manager, Cresta Hotels Pablo Torres - Hotel Consultant Piergiorgio Schirru - Executive

What AI-Driven Discovery Means for Hotel Revenue?

AI-driven discovery is changing how travelers find hotels, compare options, and decide where to book. Instead of browsing pages of search results, guests increasingly ask AI tools for specific recommendations based on budget, location, amenities, and preferences. This shift has major implications for hotel revenue, channel mix, OTA dependency, and direct demand capture. For revenue managers, visibility in AI-generated answers is becoming a commercial priority. In this article, you'll learn how AI discovery affects hotel

Hotel Activities: Essential Guide to Engaging Guest Experiences

Hotel activities are the various things guests can do for enjoyment during their stay. Examples can range from spa treatments and live entertainment, to city tours and outdoor adventure activities. The hotel activities on offer can make a huge difference to the guest experience, helping to create memorable moments. Designing your hotel to offer interesting or unique activities can help separate your hotel from rivals. In this article, you will discover some of the most

Why the Way You Fly to Rome Can Affect the Whole Hotel Stay

A trip to Rome does not begin when you unlock your hotel room. It begins with the flight you choose, the time you land, and how smoothly you move from the airport into the city. Arriving tired, delayed, or unprepared can affect your first impression of the hotel and the

Best Family Stops on a Perth Road Trip in Western Australia

Planning a family road trip in Western Australia? Long drives and restless kids can quickly turn a whimsical idea into a stressful trip, especially if there isn’t enough to do along the way. But this is where Western Australia really stands out. There are plenty of playgrounds, wildlife experiences, and

How AI Voice Agents Can Improve Guest Communication in Hotels

Guest communication is one of the first things people notice about a hotel. A guest may call before booking a room. Another guest may call after reaching the airport. Someone may ask about check-in time, breakfast, parking, Wi-Fi, room service, and many other small things. These questions may look simple,

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