News2020-01-29T13:02:29+01:00




What Guests Really Want – and 5 Ways Hotels Can Deliver

Guests today expect more than a place to sleep—they're expecting experiences that feel personal and thoughtful. For hoteliers, this presents an opportunity to rethink upselling, not as selling extras, but as a way to improve the guest experience. When you focus on what guests truly value—whether it's a better view, extra comfort, or more flexibility— the results, and loyalty, naturally follow. Here are five ways to make it happen. 5 Ways a Hotel Can Deliver

Restaurant Advertising Trends You Should Know About in 2025

Restaurant advertising has never been more vital in today's competitive dining landscape. As eating habits evolve and food trends emerge, diners constantly seek new culinary experiences and convenient dining spots. This guide explores cutting-edge restaurant advertising strategies to help your establishment attract more customers and boost revenue. Table of Contents: What Is the Restaurant Industry? The Significance of Restaurant Advertising 18 Major Restaurant Advertising Trends for 2025 Your Website & SEO Emphasis on Cleaning  Local

Maximizing Revenue for Extended Stay Accommodations: Challenges and Opportunities

Extended stay accommodations and serviced apartments represent a small but fast-growing portion of the European hospitality sector, with the market projected to grow (1) at CAGR of 12.3% from 2024 to 2030. The segment’s relatively rapid growth should come as no surprise as more travelers are booking trips that blend both work and play, major hotspots crack down on short-term rentals like AirBnb, and their relatively lean operating models fuel an influx of investment and

Top Tips for Marketing and Selling Conference and Event Spaces

Question for Our Hotel Marketing Expert Panel How can hotels effectively market and sell their conference and event spaces? What are the best practices and tips for achieving success? Our Marketing Expert Panel Cory Falter - Partner, Lure Agency Thom de Graaf - Online Marketing Specialist, Orange Hotel Marketing Michael J. Goldrich - Founder & Chief Advisor, Vivander Luminita Mardale - Director Of Marketing And Business Development, Vienna House Nicole Sideris - Founder & Principal Consultant, X Hospitality  Stephanie Smith-Sparks - Founder, Cogwheel Marketing Max Starkov - Adjunct Professor Hospitality Technology, New

Top Tools For Streamlining Customer Interactions In Restaurants

Smooth and efficient customer interaction is essential for running a successful restaurant. Guests expect personalized service, convenient options, and timely responses at every stage of their dining experience. Modern technology has changed how restaurants connect with customers, making interactions faster and more convenient. From digital engagement to automated responses, the right tools can enhance service quality and reduce operational strain. Meeting customer expectations goes beyond great food—it requires seamless communication and efficient processes. Businesses that

Hospitality Trends: The Latest Trends in The Hospitality Industry for 2025

The hospitality industry is competitive, and businesses must keep up with the latest hospitality trends to avoid being left behind. Additionally, keeping pace with the industry is a great way to ensure your business delivers the customer experience people want and expect.  In this article, you will learn about all the hospitality trends 2025. Table of Contents: Why is it Important to Keep up With the Latest Hospitality Trends? Factors Responsible for Upcoming Hospitality Developments

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