News2020-01-29T13:02:29+01:00




5 Hospitality Marketing Trends for 2025 to Watch (Other Than AI)

The hospitality industry continues a transformative shift in 2025. Gone are the days when a robust digital presence and competitive pricing alone could ensure success. Today's guests seek more than just a place to stay, they want experiences that enhance their lives, support their wellbeing, and align with their values. Beyond AI: Key Hospitality Trends Driving Growth Yes, generative artificial intelligence (AI) is revolutionizing almost every aspect of the hospitality industry, but the use of

How Hotels Can Take the Stress Out of Travel for Guests

Now, it's true that traveling is exciting in theory; there are new places, new experiences, and a break from the daily grind. But it's not always smooth sailing. Everyone has had to experience delayed flights, hauling luggage across town, and navigating confusing public transport at least once during a trip, and this can leave any traveler questioning their life choices. Not Just Pretty Spaces Making Hotel Stays Effortless At this moment, hotels seem to be

Key Digital Trends in the Tourism and Travel Industry in 2026

It is important for hotel owners and other business leaders operating in the travel industry to keep up with the latest digital trends. Failure to do so can result in rivals gaining a competitive advantage and negatively impacting the customer experience, potentially harming your reputation. In this article, you will learn about the most important digital trends that those in the tourism industry must be aware of and adapt to they optimize business performance successfully.

Discover The Latest Restaurant Technology Trends for 2026

A crucial part of running a successful restaurant involves investing in the best technology. However, to do this, you need to build an understanding of broader restaurant technology trends. In this article, you can learn about the latest restaurant tech trends, like innovations in POS systems, contactless payments, virtual reality, QR codes, and more. Table of Contents: What is the Restaurant Industry? Why is it Important to follow the Latest Restaurant Technology Trends? The Latest

17 Destination Marketing Strategies to Attract More Visitors in 2026

Destination marketing can be invaluable for anyone who makes money by increasing the number of people traveling to a location. This includes local and national governments, airlines, travel agents, entertainment venues, tourist attractions, and operators of hotels and resorts. In this article, you will learn more about some of the destination marketing strategies that can help attract more visitors in 2026. Table of Contents: What is Destination Marketing? Why is Destination Marketing Important? Who is Responsible for Destination Marketing? 17 Destination Marketing Strategies to Attract More Visitors in 2026 1. Define the Unique Selling Points 2. Define Target Audience &

Airbnb China Hotel Guide Including Alternative Booking Platforms

Airbnb China was a pioneering attempt to bring the platform and overseas guests to a new Chinese market. A number of issues, including the pandemic and operational hurdles, caused Airbnb to suspend Chinese domestic operations in July 2022. Airbnb's disappearance left a hole in the economic landscape of the hospitality industry. Hotels suddenly found themselves with new options to recapture and expand on short-term rental options in China. In this article, you'll see Airbnb's work

What Does EBITDA Stand for?

Earnings before interest, taxes, depreciation, amortization, or EBITDA for short, is a KPI becoming increasingly prevalent in hotel management. Sometimes referred to as operating cash flow, the metric can be used to determine the operational profitability of a business, taking into account only its key daily running costs. In this article, you’ll learn what EBITDA means for hotels, how it is calculated, key benchmarks, and why it has become essential for measuring profitability today. Table

Hotel CRM System: The Ultimate Guide to Customer Relationship Management

A hotel CRM system is a software solution designed to assist hotels with customer relationships management. It can be used to gather contact information, past customer interactions and guest preferences. By centralizing data, CRM systems make it easier for hotels to access important information about guests. This data can then

10 Best Hotel Booking Apps to Maximize Revenue and Visibility

Hotel booking apps have become a necessity in today's digitally driven market. The apps pose some unique challenges for hoteliers. However, the advantages dwarf these initial speed bumps. Apps make it easier for potential guests to find you and lock in their reservations. Likewise, visibility within the digital ecosystem gives

Top Revenue Management Trends for Luxury Hospitality in 2025

Question for Our Revenue Management Expert Panel:  What are the most important revenue management trends that should be on the radar of the luxury hospitality segment this year? (Question proposed by Pallavi Gaonkar)  Our Revenue Management Expert Panel Pallavi Gaonkar - Director of

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