News2020-01-29T13:02:29+01:00




Top Revenue Management Trends for Luxury Hospitality in 2025

Question for Our Revenue Management Expert Panel:  What are the most important revenue management trends that should be on the radar of the luxury hospitality segment this year? (Question proposed by Pallavi Gaonkar)  Our Revenue Management Expert Panel Pallavi Gaonkar - Director of Revenue, Ayada Maldives Kathryn Baker - COO, TCRM (Total Customized Revenue Management) Pablo Torres - Hotel Consultant Heiko Rieder - Senior Vice President Commercial &

Top Hotel Marketing KPI Recommendations from Hospitality Leaders

Question for Our Hotel Marketing Expert Panel Beyond ROAS (Return on Ad Spend), which digital marketing KPIs best help hotels track performance and align with their commercial strategy? (Question proposed by Stephanie Smith) Our Marketing Expert Panel Moriya Rockman - Chief of Marketing, Smiling House Luxury Global Michael J. Goldrich - Founder & Chief Advisor, Vivander Thom de Graaf - Online Marketing Specialist, The Orange Studio Kamila

Broadened Horizons: 3 Ways Revenue Management Tools Can Influence Commercial Success

If you think of revenue management tools as solely a means for rolling out dynamic pricing strategies and making the most out of the demand for your property’s room inventory, it’s time to challenge that assumption. While these tried-and-true capabilities are a staple at most hotels, today’s advanced revenue management systems are making great strides in breaking down the barriers between sales, revenue management, and marketing - and all to the benefit of hoteliers’ bottom

Hotel Invoice Guide: Essential Tips & Best Practices for Hotel Professionals

A hotel invoice is a document presented to guests at the end of their stay, breaking down the charges they have incurred. This can include the room rate, additional services they used, taxes and more. Hotel invoices are essential for maintaining accurate financial records and providing guests with a transparent overview of charges. They can assist with compliance, preventing disputes and helping you to understand revenue patterns. In this article, you can explore the main

Ancillary Revenue Guide: Grow Your Hotel Revenue Smartly

Ancillary revenue describes earnings that originate from the sale of products or services besides your primary offering. In the case of hotels, this means products and services beyond the sale of hotel rooms. For hotels, ancillary revenue is important because it provides additional income. When ancillary services are of a high standard, a hotel can extract more revenue from each individual hotel guest. In this article, you can learn all about ancillary revenue and learn how to optimize revenue. Table of Contents: What Is Revenue Management in Hotels What Is Ancillary Revenue? Why Is Ancillary Revenue Important? Benefits of Ancillary

Why Vacation Condos Are Gaining Popularity With Modern Travelers

The way people travel today looks very different from just a few years ago. Travelers are no longer satisfied with accommodations that simply provide a place to sleep. Comfort, privacy, flexibility, and personal space now influence booking decisions more than brand names. As travel becomes more experience-driven, expectations for where we stay continue to evolve. In this article, you’ll learn how modern travel preferences are reshaping accommodation choices and why vacation condos are becoming a

How Cancellation Policies Impact Hotel Revenue and Demand

Cancellations are part of hotel life, but the stress they create doesn't have to be. The real challenge is knowing how to set a policy that protects revenue without pushing guests away. The right cancellation terms influence bookings, guest confidence, pricing power, and even your market position. In this article, you'll learn how smart cancellation policies help hotels stay competitive, maintain steady revenue, and manage demand more effectively, even when guests change their plans. What

Smart Strategies for Buying Wholesale Hotel Supplies in Bulk

Wholesale hotel supplies are everyday hotel items that are acquired from suppliers in bulk, in order to reduce the per-unit cost. Through strategic purchases and positive relationships with suppliers, hotels can keep total costs down. It is more essential than ever to acquire wholesale supplies, because hotels face numerous financial

Cliches About Revenue Management, Guests’ Quality, and Brand Reputation

What do hoteliers resist about revenue management? One common pushback is lowering prices below a certain psychological threshold. Yet, it's essential during low demand and pays off later. Some hoteliers believe: "I cannot sell below a certain figure because otherwise low-quality guests will arrive and lower the hotel's image; I

Airbnb China Hotel Guide Including Alternative Booking Platforms

Airbnb China was a pioneering attempt to bring the platform and overseas guests to a new Chinese market. A number of issues, including the pandemic and operational hurdles, caused Airbnb to suspend Chinese domestic operations in July 2022. Airbnb's disappearance left a hole in the economic landscape of the hospitality

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