News2020-01-29T13:02:29+01:00




Cheap Business Class Flights: How Premium Cabins Deliver ROI for Corporate Travel

Many corporate travel programs still evaluate business class mainly by comparing its price to economy, not by what the trip requires the traveler to do on arrival. As a result, long-haul flights are often booked at the lowest available fare, even when travelers are expected to go straight into meetings or site visits. When Lower Fares Deliver Higher Business Travel Value On time-sensitive itineraries, that decision can create higher costs elsewhere. A traveler arriving from

How Digital SIM Technology Is Transforming Connectivity for Indonesian Travel and Tourism

Indonesia is not a straight-line place. It is a nation of detours. Between islands and cities, you're between two worlds that are not always as connected as their positions on the map may indicate. Imagine a trip there. You might start in Jakarta and then board a plane to Bali. Next thing you know, you're on a boat to Lombok. After that, you're off to somewhere more spontaneous where plans are less specific. That style

Hotel Personalization Need Not Be Obsessive for Guests

Personalization has become one of the most discussed concepts in hospitality. Hotels are under pressure to deliver tailored guest experiences, yet many struggle to implement personalization effectively. The missing step is often segmentation. Before hotels attempt to personalize every interaction, they must understand who their guests are and which groups matter most to the business. Clear segmentation helps hotels communicate more effectively, allocate marketing resources wisely, and design experiences that match guest expectations. In this

Choose to Be Chosen: How Hoteliers Use AI to Stay Ahead of Hospitality Trends

The hospitality industry is evolving rapidly, with shifting guest expectations and unpredictable market conditions challenging traditional approaches. Hotels can no longer rely solely on historical data or manual strategies to remain competitive. Artificial intelligence is emerging as a powerful tool that helps hoteliers respond faster, personalize guest experiences, and optimize revenue decisions in real time. By integrating AI into daily operations, hotels gain deeper insight into guest behavior and market trends. In this article, you'll

Revenue Beyond Rooms: A Guide to Maximize Total Guest Value

Hotel revenue management is no longer limited to pricing rooms and protecting RevPAR. Rising costs, changing guest behavior, and growing demand for experiences are pushing hotels to rethink where revenue comes from and how value is captured. Today, guests spend across multiple touchpoints, both on and off property, creating new opportunities for hotels to increase total booking value. In this article, you will learn how revenue leaders can move beyond room-centric thinking and build strategies that grow ancillary revenue, guest spend, and long-term profitability. Why Revenue Growth Must Extend Beyond Rooms The traditional revenue management toolkit revolves around rooms. Optimize

From Volatility to Visibility: Why Forecasting Sophistication Matters More Than Ever for Hotels

Volatility has become the defining characteristic of the modern travel economy. The forces shaping demand today, geopolitical tensions, economic swings, rapid changes in airline capacity, shifting traveler psychology, and rising operating costs, are no longer rare disruptions. They’re the backdrop against which hotels must perform every single day. Turning Volatility Into Revenue Confidence Booking patterns that once followed a predictable arc now shift in sharp, irregular movements. Travelers book later, cancel more often, and respond

Are Revenue Managers the New Risk Managers?

Revenue managers have traditionally worked toward a fairly straightforward goal: maximize revenue. That meant pushing rates when demand was strong, filling rooms when it softened, and staying one step ahead of the competition. But in 2026, that playbook is becoming harder to rely on. From Revenue Growth to Profit Protection Pricing power is weakening as travelers grow more price-sensitive, while operating costs continue to climb. At the same time, demand is becoming less predictable, breaking

Hotel Personalization Need Not Be Obsessive for Guests

Personalization has become one of the most discussed concepts in hospitality. Hotels are under pressure to deliver tailored guest experiences, yet many struggle to implement personalization effectively. The missing step is often segmentation. Before hotels attempt to personalize every interaction, they must understand who their guests are and which groups

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