Wheelchair Accessible Hotels: Real Examples of Accessible Hotels
Wheelchair accessible hotels are hotels designed to accommodate the needs of guests who require wheelchairs. This includes making sure the building and rooms can be accessed, but also providing special features inside the hotel. Providing wheelchair accessibility is important for the guest experience and for ensuring your property is suitable for people with certain disabilities. It is also a legal obligation in many locations. In this article, we will explore the meaning and importance of
Maintenance in the Hospitality Industry: Best Practices and Tips
Maintenance in the hospitality industry involves the upkeep of facilities, technology, equipment and other important assets. This can include everything from plumbing systems to elevators and televisions. The importance of maintenance is impossible to overstate because it is necessary to keep things running smoothly. If issues occur and things stop working, you can expect this to negatively impact or entirely ruin the guest experience. In this article, you will find out more about the value
How Has Artificial Intelligence Impacted Revenue Management Roles and Systems So Far?
Question for Our Revenue Management Expert Panel: Some roles are shrinking due to Artificial Intelligence. How have revenue management roles and systems been affected to date? (Question by Oleksii Kapichin) Our Revenue Management Expert Panel Niko Krauseneck - Founder, RevenueRebel Tamie Matthews - Sales & Marketing Consultant, RevenYou Nikolas Hall - Owner, N. Hall Consulting Tanya Hadwick - Group Revenue & Yield Leader, SunSwept Resorts Heiko Rieder
9 Tips to Structure Your Pre-Arrival Communication
As a hotelier, it is important to prioritize pre-arrival communication with your guests. This is the time when you can set the tone for their entire stay, ensuring that they feel welcome and valued from the moment they book with you. Why Is Pre-Arrival Communication Important for Hotels? Pre-arrival communication is all about creating a positive first impression and setting the stage for a memorable experience. You can make your guests feel excited about arriving
2026 Is the Year of MCP: What Hoteliers Need to Know
Artificial intelligence is already reshaping hospitality, yet many hotels remain stuck between experimentation and real impact. Promises of automation, smarter revenue decisions, and seamless guest experiences often clash with uncertainty around integration and strategy. In 2026, Model Context Protocol (MCP) marks a turning point by connecting AI tools directly to live hotel systems and data. In this article, you’ll learn how MCP works, why it matters in 2026, and how it unlocks visibility, bookings, and future growth for hotels. Why MCP Is the Missing Link Between AI Potential and Real Hotel Results AI is happening, but we need to bridge
A Canadian Rail Adventure Guide from Toronto to Vancouver
The romance of crossing Canada by train is undeniable. Swapping cramped flights for panoramic views and a gentle rail rhythm is a dream for many. But that dream often brings practical questions: How do you pack for four days on board? What about luggage access? How do you manage time in Toronto and Vancouver? Without the right prep, it can feel overwhelming. This guide is your solution. Here, you’ll find practical tips to make your
How to Find Yoga Retreats in Australia for Wellness Travel
Feeling drained, disconnected, and overwhelmed has become the new normal for many. Despite ticking boxes and chasing goals, genuine well-being often slips through the cracks. If you're craving real balance, it's time to prioritize self-care and wellness. One of the most effective and restorative ways to do this is by stepping away from daily chaos and choosing a yoga retreat. In this guide, you'll learn what yoga retreats offer, how to choose the right one
What to Do When Your GM Wants You to “Fix” the Forecast
Forecasting is never easy—but it gets a whole lot harder when someone asks you to "adjust" the numbers. If your General Manager (GM) pushes for a rosier picture than the data shows, how do you stay realistic without rocking the boat? In this article, we'll walk through how to handle
Hotel Costs: A Complete Guide to Customer Costs and Fees
Hotel costs, from a customer perspective, are the various fees and charges associated with booking and staying in accommodation. These can include initial booking costs, taxes and additional fees for services. Understanding hotel costs is important for guests and hotel managers alike. Additional fees can significantly alter the total cost
The Five Building Blocks of Hotel Revenue Maximization
Revenue is the lifeblood of any hotel. The more effectively you generate, capture, and optimize it, the more successful your property will be. But too many revenue managers still rely on outdated revenue strategies, legacy metrics and clunky technology that hold them back. The result? Missed opportunities and money left