News2020-01-29T13:02:29+01:00




Streamlining F&B Operations: Revenue Management Strategies for Success

In today's competitive landscape, optimizing revenue and maximizing profitability is crucial for success in the food and beverage (F&B) industry. F&B establishments need to implement effective revenue management strategies to achieve these goals.  Streamlining F&B Operations Businesses can streamline their operations and enhance their financial performance by adopting a systematic approach to pricing, inventory management, and customer segmentation. In this article, you will discover the key revenue management techniques and strategies and their impact on

5 Ways to Increase Revenue With a Hospitality CRM

If there is something that people working in marketing in hospitality is talking about is the power of a CRM system. But why has it become so important? Today, the challenges of hotel marketing are increasing consistently. People demand more personalization, better reach, multi-channel approaches, etc. And if you are not meeting these requirements, the numbers will show it.  The Benefits of CRM Software One of the main points that accommodation providers must consider is how

Top Tips for Attracting Talent in Revenue Management Recruitment

Question for Our Revenue Management Expert Panel: Attracting talent in the hospitality industry remains a challenging task. What are your top tips for successful recruitment in revenue management teams? What approaches do you find the most useful?  Our Revenue Management Expert Panel Tanya Hadwick - Group Revenue & Yield Leader, SunSwept Resorts Diego Fernández Pérez De Ponga - Director of Revenue Management, Palladium Hotel Group Krunal Shah

ChatGPT Hotel Guide: Learn How Hotels Can Benefit from ChatGPT!

ChatGPT is an emerging technology disrupting many industries, including hotels and similar businesses. The various ChatGPT hotel applications can not only make life easier for hoteliers and their employees, but also for hotel customers too. Here, you can learn much more about ChatGPT hotel technology and how it can benefit you. Table of Contents: Defining the Hotel Industry What is ChatGPT? How to Use ChatGPT? Can ChatGPT Be Useful to Companies? 5 Advantages of ChatGPT

Maximize Your Venue Sales: 5 Proven Strategies for Success

In the highly competitive hospitality sector, venues must continually innovate to attract and retain clients. By adopting a strategic approach that caters to diverse client needs and streamlines operations, venues can enhance their market position and drive sales. This article delves into five effective strategies that incorporate industry insights, aiming to maximize your venue's potential. 1. Establish a Comprehensive Online Presence To effectively capture and convert leads, venues must offer an extensive array of event options online, from workshops and conventions to weddings and social gatherings. Offering a wide range of categorized event options allows potential clients to quickly identify

8 Ways to Improve Customer Experience in the Travel Industry

Hotels, airlines, car rental companies, and others in the travel industry prioritize the customer experience as one of the most effective competitive differentiators. Indeed, companies that deliver in this area are more likely to generate customer loyalty and build positive reputations. In this article, you will find eight of the most effective ways for those in the tourism industry to improve customer experience. Table of Contents: 8 Ways to Improve Your Customer Experience 1. Smart

Marketing Strategy for Restaurants: How to Succeed

The right marketing strategy for restaurants can make or break a business. No matter how successful your restaurant business may be, a great strategy can build it further. In this article, you'll learn how to create an effective and dynamic marketing strategy for your restaurant business, whether a single location or a chain. Table of Contents: What Is the Restaurant Industry? What Is a Marketing Strategy for Restaurants? Important Steps to for a Successful Marketing

B2B Hotel Marketing Tips and Strategies for Building Loyalty

Question for Our Hotel Marketing Expert Panel Growing a loyal customer base and retaining customers is essential for hotels, but how is it best achieved for the B2B market? How do B2B and B2C strategies differ? What are your top tips for success?

Interview with President and Co-founder Dr. Ravi Mehrotra of IDeaS

In this interview, we speak with Dr. Ravi Mehrotra, the president and co-founder of IDeaS. As the son of an electrical engineer and avid chess player, he became interested in technology and how it can be applied to modeling real-world scenarios to help improve decision-making ability. With his

Facing Automation Fears: A Perspective for Hoteliers

For some, advancements in automation bring a profound sense of dread. Worrying about the big-picture societal challenges that may come with the widespread adoption of new, advanced generative AI tools is understandable. But instead of fretting about whatever dystopian worst-case scenario automation may bring, it's time to take a step

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