{"id":26610,"date":"2023-11-02T09:00:43","date_gmt":"2023-11-02T08:00:43","guid":{"rendered":"https:\/\/www.revfine.com\/?post_type=avada_portfolio&p=26610"},"modified":"2023-11-02T12:37:24","modified_gmt":"2023-11-02T11:37:24","slug":"report-top-50-hotel-guest-questions","status":"publish","type":"avada_portfolio","link":"https:\/\/www.revfine.com\/pt\/page\/relatar-as-50-principais-perguntas-dos-hospedes-do-hotel\/","title":{"rendered":"Top 50 Hotel Guest Chat Questions Asked in Summer 2023"},"content":{"rendered":"
In this report, you’ll discover the top 50 topics of questions hotels received in the summer of 2023. The authors analyzed over 1.7 million conversations to identify the key categories of queries, emerging trends, and differences between various communication channels, like web chat, Facebook Messenger, Instagram, WhatsApp, and more.<\/p>\n
First-party data presented in this report will help your hotel teams to better prepare for the next peak season by identifying and addressing gaps in the information available on your hotel website or knowledge base shared with guest-facing teams.<\/p>\n
You’ll also learn about the developments in conversational AI and how it can be applied to guest communications to save time and work for your staff, generate more revenue, and automate processes.<\/p>\n<\/div>
Below, you will find an overview of all topics.<\/p>\n