4 Important Hotel Metrics to Measure Your Guest Experience
Most hotels tend to ignore that data is essential for their business or think that data gathering and reporting is reserved for big multinational hotel chains like Accor or Marriott. Yet, the contrary is true: vital hotel metrics can benefit each hotel. In this article, you will find why having accurate metrics in your hotel could boost your revenue and success. Hotel Metrics Essential for Each Hotel The most common scenario would be to find
Hotel Greeting: Essential Guide to Welcome Guests Successfully
A hotel greeting describes the entire process of welcoming a new guest to a hotel. It can include reception staff personally greeting new arrivals, as well as the provision of welcome gifts, letters or cards within guest rooms. Greeting hotel guests is an important part of customer service, helping to create a positive first impression. These initial interactions set the tone of a guest's stay and can also help to manage expectations. In this guide,
Hotel Energy Solution: Save Money and The Planet
The right hotel energy solution is a major concern for any hotel business. Rising energy costs can dramatically affect your bottom line. In addition, today's eco-minded travelers are increasingly concerned with the impact of their stay on the environment. In this article, you'll learn how your hotel business can reduce costs, attract more guests, and care for the planet at the same time. Table of Contents: Understanding the Hotel Industry: Hospitality, Accommodation and More Sustainable
Hotel Companies: List of 10 Biggest Worldwide Hotel Company Examples
Hotel companies come in all sizes, from those with just a handful of properties to huge global organizations with hundreds of hotels. These companies offer some great opportunities for people at all levels of the industry, from hotel owners to those looking for entry-level work in hospitality. In this article, you'll discover 10 of the biggest companies in the global hotel industry. Table of Contents: What Is the Hotel Industry? 10 Biggest Hotel Companies Worldwide
Marketing’s New Rules: What Old-Schoolers Are Getting Wrong
The ability to market to new generations is akin to speaking an entirely new language. The nuance is huge, and so are the stakes. The reality is this: most businesses, including those in the hospitality and travel industry, are still tied to old-school playbooks. Thus, they are struggling mightily to gain relevance with today's customer segments around more authenticity, urgency, and timeliness. What worked in the age of radio jingles and static billboards may falter
How Can Hotels Convey Sustainability Efforts in Marketing Messages?
Question for Our Hotel Marketing Expert Panel Today’s guests are growing increasingly aware of sustainability efforts in travel. What marketing messages best convey a hotel’s sustainability efforts? (Question proposed by Alessandro Inversini) Our Marketing Expert Panel Susanne Williams - Performance and Revenue Director, Journey Hospitality Daphne Beers - Owner, Your-Q Hospitality Academy Stephanie Smith-Sparks - Founder, Cogwheel Marketing Tamie Matthews - Revenue, Sales & Marketing Consultant, RevenYou Nicole
A Guide to Marketing Hotel Sustainability
Today’s travelers aren’t just better-educated and better-informed, they’re more concerned than ever about adopting responsible practices around their journeys. The upshot is that these savvy travelers actively seek experiences and accommodations that align with their values — especially concerning environmental and sustainability practices. Reasons Behind the Popularity of Sustainable Travel There are compelling reasons behind this trend. First, heightened awareness of climate change and its global consequences has prompted individual adventurers to make more responsible
Aviation Manager Job Description & Tips to Find the Job!
For anyone contemplating becoming an aviation manager, it is important to take the time to learn as much about the role as possible. In this article, you will find a detailed job description, including duties, salary information, and education requirements, and you will also find tips for actually finding and
Aviation Management Jobs: List of Recruitment Agencies To Find a Job!
Aviation management jobs are senior positions within the aviation industry and serve as the target destination for many people working in the sector. Many employers seeking candidates for such a role will turn to recruitment agencies with experience finding suitable people for the job. In this article, you will find
Aviation Management: A Great Guide to Start Your Career in Aviation
Aviation management positions have much to offer, providing you with a combination of responsibility, a varied day-to-day working life, excellent employee benefits, and good pay. However, getting started in such a role can be challenging. Here, you will find a useful guide to help you begin your career as an
Aviation Jobs: Overview of Sites to Find Aviation Vacancies
When attempting to find aviation jobs, the internet can be an extremely valuable resource, and numerous different channels are available. For best results, it is usually recommended that you use a combination of these different options, and here, you have access to an overview of some of the best sites
Aviation Industry: All You Need to Know About the Aviation Sector
The aviation industry encompasses almost all aspects of air travel and the activities that help to facilitate it. This means it includes the entire airline industry, aircraft manufacturing, research companies, military aviation, and much more. In this article, you will learn all you need to know about aviation and its
Aviation Course: A Comprehensive List of Courses & Aviation Educators
Many academic institutions and other educators offer aviation courses, which can help you with the relevant skills and knowledge required to succeed in the industry. This article gives you access to a list of the various options available, along with information on where to find these courses. Table of Contents: